Problems after card change

[BrosCon]

I lost and cancelled my card recently and as a result needed to change my payment details but forgot before my service expired. The problem is there is no way option for me to change and continue my service and anytime i try and buy it through the get premium tab it tells me Opps something went wrong then the same help they offer again and again. If anyone else had this problem and can help thatd be awesome

[Peter__]

Are you still having issues with this?

[sll]

yes, i cant change my credit card yet. i dont know what tod o because i really want to be premium again.

[MattSuda]

@sll 

I suggest you contact support so they can help you with this:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.