Remove "special character" from username

[avsiojiwefniows]

Not sure when this started (I believe it was after the update which allows you to see top monthly artists on your profile) but the problem I seem to have is the "see all" option on my profile fails to load for anything - followers, following, public playlists, etc.

This problem persists on both desktop and web player, but I have found a work around on the web player. The issue is, when clicking "see all", the generated URL is invalid - this is because I have the special character # in my username. By manually typing in the URL in the correct format, these pages will load, but obviously this only works on the web player. As I mainly use the desktop version (as do my friends), I would like this to work without needing to type a URL.

I am aware that you can change your display name, but not your username. Does anyone know what else I could do to fix this, or some way I could remove the # from my username?

Plan

Premium Student

Country

UK

Operating System

Windows 10

[CarlosE]

Hi there @avsiojiwefniows,

Thanks for reaching out to the Community and welcome!

In this case, since usernames can't be changed, you'd need to create a new account. We suggest reaching out to our Support team through any of these channels so they can give you a hand with this and you don't lose your content and your discount.

Hope it gets sorted out soon. If you need anything else, the Community is here for you.

Cheers!

[avsiojiwefniows · Accepted solution]

Update: Bug has been fixed on both web player and desktop

[Ver]

Hey @avsiojiwefniows,

Thanks for keeping us posted.

Glad to hear that it worked out and you can use the option See All.

The Community is here for you if there's anything else!

[_tobi]

@avsiojiwefniows Hey, I'm currently having the exact same issue in the Android app (I also have a special character in my username). Who did you contact about your bug to get it fixed?

[avsiojiwefniows]

The original issue was fixed on the web player and desktop, however the special still cause problems elsewhere in Spotify’s system (e.g. sharing profile links).

If you want a permanent fix you will have to create a new account, if you contact support through https://www.spotify.com/about-us/contact/ , they can help you transfer any subscription, but you will lose followers and playlists.