Renew your Subsciption

[lilchamp272]

the following message has been sent. 

unfortunatley we couldnt take payment from you, so we had to cancel your subbscrption. Don't worry, you cn renew your subscription here.

OK, I forgot to add funds to the account i use for spotify, so yes i understand it was cancelled. I tried to renew it and after that when I log on i have a green check byu it but i still cant play in offline mode. Idk what to do anymore... i says that i have premium but i dont have it on my phone nor PC. Please help with any possible tips. I also have read a couple of forums.. and uninstalled, logged out, logging back in.. etc