I got premium for Spotify on Playstation Music, but did not receive it on other devices.

As the title says, I recently bought Spotify premium on my PS4 using the Playstation Music app. I bought a monthly subscription and it is clearly accepted on the app on ps4, it is also accepted on the playstation website. However Spotify have not rec...

• colbycheese3
• Newbie
• As the title says, I recently bought Spotify premium on my PS4 using the Playstation Music app. I bought a monthly subscription and it is clearly accepted on the app on ps4, it is also accepted on th...
• 2015-05-29 4:16:58 PM
• 2015-07-01 9:37:31 PM
• amandersen
• Newbie
• 2378 Views
• 9 replies
• 1 likes
• Account
  Premium
  Subscription

Facebook y Spotify

Hola, el problema que tengo es que entro con mi cuenta de Facebook y no me reconoce como usuario premium, entro con cuenta spotify y no me deja conectar a Facebook, dice que la cuenta de Facebook con la que he intentado conectar ya esta conectada con...

• gaby1606
• Casual Listener
• Hola, el problema que tengo es que entro con mi cuenta de Facebook y no me reconoce como usuario premium, entro con cuenta spotify y no me deja conectar a Facebook, dice que la cuenta de Facebook con...
• 2015-03-22 10:23:05 PM
• 2015-07-01 9:24:49 PM
• lidia16482
• Newbie
• 297 Views
• 2 replies
• 0 likes

Spotify Connect feature doesn't work

I am a premium user for about a month but i have never been able to get Spotify Connect work at all. I have installed Spotify on my Android phone, my desktop pc and on my Samsung Smart Tv but neither of them recognizes each other despite that i have ...

• mail2onur
• Newbie
• I am a premium user for about a month but i have never been able to get Spotify Connect work at all. I have installed Spotify on my Android phone, my desktop pc and on my Samsung Smart Tv but neither...
• 2015-07-01 9:01:35 PM
• 182 Views
• 0 replies
• 0 likes
• Account
  Other

Account hacked

There's an Android phone that keeps over-ruling my Spotify account and playing different music. I have to change the device back to my computer and find the song I was listening to again. I've never had an Android phone and I don't share my account w...

• davidlascoe
• Newbie
• There's an Android phone that keeps over-ruling my Spotify account and playing different music. I have to change the device back to my computer and find the song I was listening to again. I've never ...
• 2015-07-01 8:32:47 PM
• 128 Views
• 0 replies
• 0 likes
• Account
  Premium
  Security

Spotify account created under DNSd connection

Hi! I'm writing from Italy and I've got quite an annoying issue going on... I created my account at a friend's place and it stopped working after 14 days of use... I later discovered he's changed his DNSs to fake his connection as coming from the US,...

• annagioia
• Newbie
• Hi! I'm writing from Italy and I've got quite an annoying issue going on... I created my account at a friend's place and it stopped working after 14 days of use... I later discovered he's changed his...
• 2015-07-01 8:12:23 PM
• 128 Views
• 0 replies
• 0 likes
• Account
  Free
  Subscription

Deactivation

I'm trying to deactivate my account for this long month because I don't have any money in my account. I really need this resolved, for two, three months I've been trying to cancel but I can't. Please help

• renaldo_murray
• Newbie
• I'm trying to deactivate my account for this long month because I don't have any money in my account. I really need this resolved, for two, three months I've been trying to cancel but I can't. Please...
• 2015-05-01 2:59:35 PM
• 2015-07-01 7:47:29 PM
• delpilardani
• Newbie
• 435 Views
• 5 replies
• 0 likes
• Account
  Subscription

Search

When I'm using search this menuitem dissapears. I must quit and login new.What is wrong?

• hhirsch113
• Newbie
• When I'm using search  this menuitem dissapears. I must quit and login new. What is wrong?
• 2015-07-01 6:08:54 PM
• 2015-07-01 7:40:30 PM
• rrrrrrrome
• Newbie
• 229 Views
• 1 replies
• 1 likes
• Account

Premium

Habe mir heute Mittag so ggegen 14:30 Premium via paysafecard aktiviert. Habe weder eine Email erhalten noch wurde mein Account umgestellt..Bitte helft mir

• stfnslz
• Newbie
• Habe mir heute Mittag so ggegen 14:30 Premium via paysafecard aktiviert. Habe weder eine Email erhalten noch wurde mein Account umgestellt.. Bitte helft mir
• 2015-07-01 6:10:17 PM
• 2015-07-01 7:29:46 PM
• affenmehl8
• Casual Listener
• 213 Views
• 2 replies
• 0 likes
• Premium

It appears this account does not have an associated family plan.

I've had Premium for 2 years. Today I added the +1 family plan, but when I go to the administration page, there's a banner that says 'It appears this account does not have an associated family plan.' Do I have to wait to be able to add someone until ...

• Cyampagn
• Casual Listener
• I've had Premium for 2 years. Today I added the +1 family plan, but when I go to the administration page, there's a banner that says 'It appears this account does not have an associated family plan.'...
• 2015-07-01 2:48:01 PM
• 2015-07-01 7:27:32 PM
• Cyampagn
• Casual Listener
• 530 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

I haven't my premium and I bought it.

Well, today i bought Premium and i have payed 0'99$ but i haven't got it in my mobile phone.

• JaviMancho
• Casual Listener
• Well, today i bought Premium and i have payed 0'99$ but i haven't got it in my mobile phone.
• 2015-07-01 5:03:12 PM
• 2015-07-01 6:55:32 PM
• affenmehl8
• Casual Listener
• 715 Views
• 6 replies
• 0 likes
• Account

I haven't my premium and I bought it.

Well, today i bought Premium and i have payed 0'99$ but i haven't got it in my mobile phone.

• JaviMancho
• Casual Listener
• Well, today i bought Premium and i have payed 0'99$ but i haven't got it in my mobile phone.
• 2015-07-01 5:02:50 PM
• 2015-07-01 6:23:17 PM
• jesustable
• Casual Listener
• 177 Views
• 1 replies
• 0 likes
• Premium

Account isnt updating to premium?

This morning I took advantage of the two months free premium, and purchased it. I recieved a text saying I am subscribed etc, but whenever I try and go on it says, "Loading please waitYour payment is being processed.We will update your account as soo...

• Apriljane
• Newbie
• This morning I took advantage of the two months free premium, and purchased it. I recieved a text saying I am subscribed etc, but whenever I try and go on it says, "Loading please wait Your paymen...
• 2015-07-01 4:35:35 PM
• 2015-07-01 6:21:02 PM
• jesustable
• Casual Listener
• 242 Views
• 3 replies
• 0 likes
• Account
  Premium

Premium not working

I am showing as premium on my account. I have tried logging out and back in, as well as a clean install. Nothing is working. please help. thanks in advaced for anyones time!

• missjasmine126
• Casual Listener
• I am showing as premium on my account. I have tried logging out and back in, as well as a clean install. Nothing is working. please help. thanks in advaced for anyones time!
• 2015-07-01 5:17:20 PM
• 2015-07-01 5:49:29 PM
• Martijn439
• Newbie
• 248 Views
• 2 replies
• 0 likes
• Account
  Other
  Premium
  Subscription

I have a current 30 day free trial, but I want to unsubscribe and delelte my account, how do i do it

• Kellites
• Newbie
• 2015-07-01 5:17:49 PM
• 2015-07-01 5:26:56 PM
• Erkan_Yılmaz
• Community Legend
• 200 Views
• 1 replies
• 0 likes

Cancel my premium subscription

Hi, I don't want my premium subscription anymore so I'd like you to cancel it please

• Boomertelli
• Newbie
• Hi, I don't want my premium subscription anymore so I'd like you to cancel it please
• 2015-07-01 10:38:14 AM
• 2015-07-01 5:15:30 PM
• Juancarlgomez
• Regular
• 231 Views
• 3 replies
• 0 likes
• Account
  Premium
  Subscription

I have just re upgraded to premium but i have have put the wrong email address i

I have re upgraded to premium but cant use as i have found out it is my old email address set up on my account and niw that email address is dead i have since changed it to my new email address in settings but still cant access premium .Im guessing t...

• callaway106
• Newbie
• I have re upgraded to premium but cant use as i have found out it is my old email address set up on my account and niw that email address is dead i have since changed it to my new email address in se...
• 2015-07-01 4:50:04 PM
• 2015-07-01 5:03:01 PM
• NeleDeHondt
• Casual Listener
• 157 Views
• 1 replies
• 0 likes
• Premium

Trying to update payment information site won't work

I am trying to update my payment yet the site says that it is under maintenance or something like that. It says that it will be back soon and I should check later however I have no access to my music and I would like to get my premium membership back...

• tamaiorncobra88
• Casual Listener
• I am trying to update my payment yet the site says that it is under maintenance or something like that. It says that it will be back soon and I should check later however I have no access to my music...
• 2015-07-01 4:56:16 PM
• 141 Views
• 0 replies
• 0 likes
• Premium

Renew your Subsciption

the following message has been sent. unfortunatley we couldnt take payment from you, so we had to cancel your subbscrption. Don't worry, you cn renew your subscription here. OK, I forgot to add funds to the account i use for spotify, so yes i underst...

• lilchamp272
• Newbie
• the following message has been sent.  unfortunatley we couldnt take payment from you, so we had to cancel your subbscrption. Don't worry, you cn renew your subscription here.   OK, I for...
• 2015-07-01 4:53:56 PM
• 154 Views
• 0 replies
• 0 likes
• Subscription