Reset password button in email link redirects to spam sites

[garymscott]

Plan

Family

Country

UK

Device

iPhone 12

My Question or Issue

More of an obervation than a question... I have requested a password reset several times and each time I click the RESET PASSWORD button it takes me to a page that redirects to spam sites. I can see the base link in the button is https://wlspotify.com/ however when I add a dot into the link (https://wl.spotify.com) it takes me to the correct reset form so I am assuming Spotify have a typo in their email form.

[Maria · Accepted solution]

Hey @garymscott,

Thanks for posting on the Community and for bringing this to our attention!

In this case, we recommend forwarding the whole email, so that our teams can have a closer look as well. You can do so by following the steps under Report a suspicious email on this page.

As a precaution, and just to be on the safe side here, we also suggest securing your Spotify account (under Still have access to your account?), to ensure you're the only one with access. Also, the points listed here gives some additional steps on how to protect the account. 

We're just a post away if you need anything else!

[garymscott]

Thanks Maria I have now forwarded the email to Spotify. 

[garymscott]

Oh well the message was rejected by Spotify. Can’t say I didn’t try!