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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8594 Views
  • 1 replies
  • 9 likes
  • Security
  • 8594 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476704 Views
  • 978 replies
  • 111 likes
  • Account
  • 476704 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208332 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208332 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119511 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119511 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution Blurry Profile Picture

PlanPremiumCountry United States DeviceDell LaptopOperating SystemWindows My Question or IssueI recently updated my spotify profile and had no issues, however any time I close out spotify from my phone, or laptop, the photo appears blurry. I have tri...

  • Regular
  •   Plan Premium Country  United States   Device Dell Laptop Operating System Windows   My Question or Issue I recently updated my spotify profile and had no issues, how...
  • Schway47
  • Casual Listener
  • 12515 Views
  • 14 replies
  • 1 likes
  • Account
    Premium
  • 12515 Views
  • 14 replies
  • 1 likes

can't login on win 7

Installed the app for Win7 from here https://www.spotify.com/us/download/other/But I just can't login.Tried to use Web player, I can login there but playback stops after 10 seconds, have to reload the page, and again , only 10sec playback

  • Visitor
  • Installed the app for Win7 from here https://www.spotify.com/us/download/other/ But I just can't login. Tried to use Web player, I can login there but playback stops after 10 seconds, have to reloa...
  • Syrel
  • Visitor
  • 256 Views
  • 3 replies
  • 0 likes
  • 256 Views
  • 3 replies
  • 0 likes

My account was hacked last night. How will you ensure this does not happen?

My account was hacked last night - This exposes my personal and payment details- Hours of music was played taking over my algorithm How will you ensure account safety?

  • Visitor
  • My account was hacked last night - This exposes my personal and payment details - Hours of music was played taking over my algorithm How will you ensure account safety?
  • KKKlekbruh
  • Newbie
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

Superuser Contribution link already existing podcast episodes with buzzsprout account

I have a podcast with five current episodes, uploaded through Spotify. I want to create a buzzsprout page to host the current episodes and to post more going forward...is it possible to link the accounts in some way so that I can get the current epis...

  • Visitor
  • I have a podcast with five current episodes, uploaded through Spotify. I want to create a buzzsprout page to host the current episodes and to post more going forward...is it possible to link the acco...
  • Vasil
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

My paypal account is being charged for a subscription that I don't have access in my account

My Spotify account states that I'm free user. No premium subscription is active.But I've been charged 13,99 €. monthly for a Premium account.In the Spotify account I don't see payments nor credit cards associated. I don't know to what Spotify account...

  • Casual Listener
  • My Spotify account states that I'm free user. No premium subscription is active. But I've been charged 13,99 €. monthly for a Premium account. In the Spotify account I don't see paym...
  • UlviAsadli
  • Casual Listener
  • 203 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 203 Views
  • 4 replies
  • 0 likes

How do I separate my Alexa listening from my phone/Mac?

I have several Alexa devices at home, which my wife and kid regularly use to stream music. The Alexa skill is connected to my Premium account, and it's VERY annoying: I'm listening to something in my office, and when they request a song from Alexa, m...

  • Visitor
  • I have several Alexa devices at home, which my wife and kid regularly use to stream music. The Alexa skill is connected to my Premium account, and it's VERY annoying: I'm listening to something in my...
  • Luan
  • Spotify Star
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

Ghost account from KPN XS4all No response from Spotify

I have a premium account, have had it for years. Originally it was offerend as a promo on a subscription for a mobile phone by KPN/XS4all in the Netherlands. I Pay 0 nada niente for it. I had the urge to change to a family account but i cant do nothi...

  • Casual Listener
  • I have a premium account, have had it for years. Originally it was offerend as a promo on a subscription for a mobile phone by KPN/XS4all in the Netherlands. I Pay 0 nada niente for it.   I ha...
  • Flowergirl2010
  • Casual Listener
  • 116 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 116 Views
  • 2 replies
  • 0 likes

Can I still remove audiobooks from subscription?

UK Android Premium UserI used to be able to remove audiobooks and it saved me £1 a month. I've recently changed account and can't see this option anymore. Does it still exist?I have no need for audiobooks so the Basic-but-still-Premium option suited ...

  • Visitor
  • UK Android Premium User I used to be able to remove audiobooks and it saved me £1 a month. I've recently changed account and can't see this option anymore. Does it still exist? I have no need for a...
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Premium
  • 148 Views
  • 1 replies
  • 0 likes

My account is not updating to premium duo from free

PlanFree/PremiumCountry uk Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account is not updating to premium duo from free

  • Visitor
  • Plan Free/Premium Country uk   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My a...
  • Maxim
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • Premium
  • 90 Views
  • 1 replies
  • 0 likes

Agent

Speak to live agent

  • Visitor
  • Speak to live agent
  • Maxim
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

I can't upload songs to my profile, which is based on podcast spotiffs. I c

I have a profile on spotiffy for podcasters: https://open.spotify.com/show/3Q1mRhB8e3duRzmWmOJNuv?si=e9524e0e19d24384 k and I wanted to start uploading music to it as well, via the Distrokid platform, but the profile wouldn't pair with the platform a...

  • Visitor
  • I have a profile on spotiffy for podcasters: https://open.spotify.com/show/3Q1mRhB8e3duRzmWmOJNuv?si=e9524e0e19d24384 k and I wanted to start uploading music to it as well, via the Distrokid platform...
  • Maxim
  • Spotify Star
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

I want to cancel

Account was created in error

  • Visitor
  • Account was created in error
  • Luan
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

accesspoint:17

PlanFreeCountryGreece DeviceRedmi note 11sOperating System Windows 10 My Question or IssueI had changed the region in my spotify account ,while using VPN, to France and now I cannot change it back. I cannot login to my account in the app because it s...

  • Visitor
  •   Plan Free Country Greece   Device Redmi note 11s Operating System  Windows 10   My Question or Issue I had changed the region in my spotify account ,while using VPN,...
  • Luan
  • Spotify Star
  • 79 Views
  • 1 replies
  • 0 likes
  • Login
  • 79 Views
  • 1 replies
  • 0 likes

Premium Individual Account 2 device streaming over a certain screen size no longer available?

PlanPremium IndividualCountry DeviceAny device over a certain screen size.Operating System My Question or IssueMy Premium Individual Plan used to allow me to stream music on 2 devices if the device screen size was larger than some value (I don't reme...

  • Newbie
  • Plan Premium Individual Country   Device Any device over a certain screen size. Operating System     My Question or Issue My Premium Individual Plan used to allow me to strea...
  • Maxim
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 101 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Samsung Galaxy Watch - Login Problems

Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I got the watch for use in the gym. I bought a Samsung...

  • Casual Listener
  • Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I g...
  • Not applicable
  • 5812 Views
  • 5 replies
  • 0 likes
  • Premium
  • 5812 Views
  • 5 replies
  • 0 likes

Superuser Contribution Is there an actual customer service number for Spotify?

I am paying for 2 premium subscriptions. My Granddaughter's phone was stolen and i would like to cancel that one. cannot find a customer service number. the one that appears on my bank statement is not valid

  • Visitor
  • I am paying for 2 premium subscriptions. My Granddaughter's phone was stolen and i would like to cancel that one. cannot find a customer service number. the one that appears on my bank statement is ...
  • Maxim
  • Spotify Star
  • 1423 Views
  • 1 replies
  • 0 likes
  • 1423 Views
  • 1 replies
  • 0 likes

spotify send emails using a language i don't speak !

hello, when spotify comunicate with me through mails or messages, i can't understand the message because it is written using a language that i don't speak. specifically: i live in belgium, spotify sends email using dutch, i don't speak dutch at all. ...

  • Casual Listener
  • hello, when spotify comunicate with me through mails or messages, i can't understand the message because it is written using a language that i don't speak. specifically: i live in belgium, spotify ...
  • Maxim
  • Spotify Star
  • 132 Views
  • 3 replies
  • 0 likes
  • 132 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't login to creators.spotify.com. Why?

When i login to creators.spotify.com, i get an error message. and when i logout, i can access the homepage. Is my account blocked. Please check for me. Email: firemanbronnie@gmail.com

  • Visitor
  • When i login to creators.spotify.com, i get an error message. and when i logout, i can access the homepage. Is my account blocked. Please check for me. Email: firemanbronnie@gmail.com
  • Dessi
  • Moderator
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes