Signed up by someone else, can't unsubscribe from e-mails

[seriously5555]

So I got some spammed by spotify because someone used my e-mail to sign up for spotify - first off, the fact that spotify doesn't have basic e-mail verification (i.e. send an e-mail to the address entered and make them click this link to prove this is really your e-mail) like any normal website is pretty pathetic.

Then, I clicked the unsubscribe link the e-mail, hoping to simply stop the spam and forget about it. Nope, I'm forced to log-in, meaning I have to retrieve and change a password for an account I didn't create.

Then, when I go to try and turn off the spam, the preferences get stuck in a loop of refusing to save (invalid country/zip code) because I'm accessing from a country that spotify doesn't actually operate in.

Please stop spamming me, and fix your site.

[kbrooksc · Accepted solution]

Hi there,

I would recommend reaching out to the Spotify Support team at this link - https://www.spotify.com/us/about-us/contact/contact-spotify-support/. If that doesn't work for you, try this one - https://www.spotify.com/us/about-us/contact/contact-spotify-account/.

Hope that helps!