Spotify Student Discount

[mstubbs120]

So I am a university student and I have been trying to get the student discount. The problem is that it says it cannot validate my student details. So I sent in a picture of my ID card and the email came back saying that they were unable to complete the verification of my ID. I am definitely a student so now I am unsure of what to try next. If someone could help me out, that would be great. 

[niva87]

I am having the same problem. I am an online student and they said they couldn't verify me either. I uploaded my student i.d. And still no response