Starred list disappeared

[Jezcer]

Hello everyone!

I've been " starring " all my songs since 2009 i think, and i recently hit 1011 songs on my computer, but now in the end it didnt update on my phone so i added them twice thinking it was a glitch or something, BUT NOW!! It disappeared out of nowhere and its just loading and i cant see any song in the list.... i linked the list to my friends and it just says " sorry couldnt find that ". which makes me sooo angry and depressed.. I tried to add a new song just to check if it worked and it **bleep**ing started over at 1 song instead of 1012... I couldnt restore the list by using the " restore list thingy " so i need real help from a Employee. https://open.spotify.com/user/jezcer/starred heres the link to the list... but all i can see is the picture beneath... This makes me really sad please help me :(( #Starred #gone #missing

[MattSuda]

Have you tried loggin out and then back in to see if that solves the problem? Also try reinstalling Spotify.

[Jezcer]

Yes i have, ive reinstalled and logged out'n'in on all my devices but nothing works... 😞

[MattSuda · Accepted solution]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

[Jezcer]

Ah looks like the reversed my account starred list back to 2015-05-26 so i only need to add a few songs... but its no biggie, thanks for the help MattSuda, people like you are the heroes we need 😄

[MattSuda]

You're welcome!