Switching plans from Student to Family isn't working.

[FaRicS]

Plan

Premium Student

Country

Portugal

Device

PC

Operating System

Windows 10

My Question or Issue

I'm trying to switch plans from Student to Family and isn't working.
It shows an error message, everytime I try to switch.

Help please.

[Jeremy]

Hey there @FaRicS,

Thank you for your post here in the Community. We're happy to help.

Can you try to accept the invite from an incognito/private window?

If that doesn't do the trick, can you try to accept the invite from another device?

Note: Members can only switch Family plans once a year.

Let us know how everything goes so that we can continue to assist you if you need us to 🙂

Cheers!