Three different echo dots, three different accounts?

[benwrigley]

Hi There,

I have a family spotify subscription and have added my son and my daughter. We all have echo dots in the same house. 

It seems that we can only stream to one device at a time or the same stream to all devices at once. 

Is there a way for each of us to play separate streams to our own devices at the same time? 

[Joel-M]

Hi @benwrigley,

Welcome and Thank you for reaching out to the Community. Would you kindly look at this issue on the Community that was solved? Please let me know if this isn't what you are looking for. Thanks.

Hope this helps and let me know how it goes.

[benwrigley]

Thanks for this.

That works from a technical perspective, but it means that I need to set up
my son and daughter with their own Amazon accounts. In turn that means we
lose features like ‘Announce’ which is very useful!

Amazon music allows multiple devices to play simultaneously, any reason why
Spotify does not?

Thanks

Ben

[Billy-J]

Hey @benwrigley,

Thanks for your reply and for bringing this up to the Community. 

Spotify is intended for personal, non-commercial use - therefore you can only listen to Spotify on one device at a time.

If this is something you would like to see in the future, you can always create a new Idea about this here.

I hope you will find this useful. If you need anything else, you can always reach back out and the Community will be happy to take a look for you!

[KKA1]

I have the same question - sure Spotify allows allows each member of the family to play their own selection from Spotify on their own device? (And therefore should be able to do this on their own echo dot?) 

[Billy-J]

Hey @KKA1, 

Thanks for reaching out. 

Each member on a Premium Family plan can listen to their own content without interruption. However, a member on a Premium Family plan can’t listen on two devices at the same time. 

If you want to control music on a Echo Dot separately, you would need to create a new Spotify account and add it to the Family plan (then, connect that to the speaker).

Hope this clears things up. Let me know if you have any more questions!

[benwrigley]

Hi @Billy-J,

I think the problem isn't on the spotify end but the amazon end.

From what I can tell, each different spotify account user needs also have their own amazon account so that your can switch profiles on your echo. Each profile is linked to it's own spotify account. These profiles then have to be grouped together in Amazon Household.

Then on your echo you can say 'Alexa, switch to Ben's account' and now you'll be playing spotify from Ben's spotify account for example.

However, and this is the problem, Amazon household only allows two accounts! (you can add a child account, but you can't use child account profiles with an Echo it seems). So if you have more than two people with different Spotify accounts, you cannot switch profiles to the third person on the same echo device.

[Billy-J]

Hey @benwrigley,

Thanks for getting back to me. I took a closer look, and it looks like Amazon Household restricts it to two accounts. There isn't much that can be done except for following the workaround I provided in my last reply, as Amazon has its own policies. 

I will pass your feedback on to the right folks. If you need a hand with anything else, don't hesitate to reach out!

Have a great day 🙂