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Trying to get premium but making me use different email

Trying to get premium but making me use different email

I'm trying to buy premium but when I go to pay it says I have to link a way to pay for a different email on my phone 

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4 Replies

Hey @Heydudeman,

 

Thanks for reaching out. That's odd.


Can you please share a screenshot of this message? 🙂 Just make sure that none of your personal details are visible on it.

MaximSpotify Star
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[removed two screenshots due to personal info being visible] 

Hey @Heydudeman,

 

Thanks for providing the screenshots. I've edited them out of your post since they contained some of your personal information. 🙂

 

Can you please go to https://spotify.com/premium and try to subscribe from that page? Make sure you log into the right account by using the username stated in the app as well as your password.

 

If you're already logged in on the website, it's worth logging out and and back in, just to make sure it's the right account.


Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks

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