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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5352 Views
  • 1 replies
  • 9 likes
  • Security
  • 5352 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 470789 Views
  • 978 replies
  • 111 likes
  • Account
  • 470789 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207208 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207208 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118556 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118556 Views
  • 72 replies
  • 12 likes

Extra payment taken

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I've had a extra payment of £7.99 taken from my bank account this month but havent got a ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I'v...
  • ribezaz
  • Spotify Star
  • 144 Views
  • 1 replies
  • 1 likes
  • Account
  • 144 Views
  • 1 replies
  • 1 likes

I couldnt remember my password and was locked out.

My email was not working so we tried to change the email address and i got cutoff from finishing this. Since my email was deleted, im not sure how to regain my old account to get all my music bqck.

  • Visitor
  • My email was not working so we tried to change the email address and i got cutoff from finishing this. Since my email was deleted, im not sure how to regain my old account to get all my music bqck.
  • Ximzend
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

All emails from Spotify are in foreign language

I'm receiving all the emails from Spotify in foreign language. How do I change this?

  • Visitor
  • I'm receiving all the emails from Spotify in foreign language. How do I change this?
  • Anyk17
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password Reset Due To "Suspicious Activity"

PlanFreeCountryAmericaDevicePCOperating SystemWindows 10 My Question or Issue Today, I was forced to reset my password by Spotify. They logged me out of my account and they sent me my E-Mail. "To protect your Spotify account, we've reset your passwor...

  • Newbie
  • Plan Free Country America Device PC Operating System Windows 10   My Question or Issue   Today, I was forced to reset my password by Spotify. They logged me out of my account and...
  • DohmX
  • Casual Listener
  • 106896 Views
  • 89 replies
  • 39 likes
  • Account
    Login
    Security
  • 106896 Views
  • 89 replies
  • 39 likes

Solved!! Cannot update display name

I can only see my username, I understand that cant change but when going into account settings the option to change display name is not there

  • Casual Listener
  • I can only see my username, I understand that cant change but when going into account settings the option to change display name is not there
  • Maxim
  • Spotify Star
  • 161 Views
  • 3 replies
  • 0 likes
  • 161 Views
  • 3 replies
  • 0 likes

Spotify Abroad

I understand we can only use Spotify Abroad for 14 days. However, I am a professional truck driver and I am all over the country all the time. Is there a way to remove the abroad setting so I can enjoy my playlist again? 1,230 miles without music is ...

  • Visitor
  • I understand we can only use Spotify Abroad for 14 days. However, I am a professional truck driver and I am all over the country all the time. Is there a way to remove the abroad setting so I can enj...
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

How do I change my country from Ireland to United States?

I recently moved from Ireland to the US and need to cancel my Irish credit card but can't move my account so I can add my US credit card. Every other country is listed but not the US.

  • Visitor
  • I recently moved from Ireland to the US and need to cancel my Irish credit card but can't move my account so I can add my US credit card. Every other country is listed but not the US.
  • Maxim
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't acces my Artist account

I published a track via Freshtunes.They created my artist account but how can I access to the account? Spotify for Artists ask me to provide verified social media, but I don't have that. What can I do?

  • Regular
  • I published a track via Freshtunes. They created my artist account but how can I access to the account? Spotify for Artists ask me to provide verified social media, but I don't have that.   W...
  • Novy
  • Moderator
  • 6512 Views
  • 12 replies
  • 0 likes
  • 6512 Views
  • 12 replies
  • 0 likes

Superuser Contribution Troca de e-mail

Estou tentando mudar minha conta para outro e-mail, mas ai diz que o e-mail ja esta em uso.Então eu tento entrar no Spotify com essa conta de e-mail que ja esta em uso, coloco pra recuperar senha, e não vai. Diz que não há conta associada a este e-ma...

  • Visitor
  • Estou tentando mudar minha conta para outro e-mail, mas ai diz que o e-mail ja esta em uso. Então eu tento entrar no Spotify com essa conta de e-mail que ja esta em uso, coloco pra recuperar senha, ...
  • OscarDC
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
  • 131 Views
  • 1 replies
  • 0 likes

i have a spotify account with hulu ( not a student) can't log in to hulu

i signed up for hulu via spotify. i am not a student. when i try to log in to hulu they dont give me an option to log in via spotify...only via my provider or my hulu account

  • Visitor
  • i signed up for hulu via spotify. i am not a student. when i try to log in to hulu they dont give me an option to log in via spotify...only via my provider or my hulu account
  • Maxim
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify always plays the same song when I tell google to play music.

PlanPremiumCountryCanadaDeviceGoogle Pixel 3 & Google home miniOperating SystemAndroidMy Question or IssueHi, for the past 2 months whenever I say "Hey Google, play music on My TV" Spotify always plays the same song. It used to just pick up whatever ...

  • Newbie
  • Plan Premium Country Canada Device Google Pixel 3 & Google home mini Operating System Android My Question or Issue Hi, for the past 2 months whenever I say "Hey Google, play music on My ...
  • dkolish
  • Newbie
  • 2383 Views
  • 8 replies
  • 3 likes
  • 2383 Views
  • 8 replies
  • 3 likes

Superuser Contribution Monthly listeners are not updating.

I am getting streams on my song, but the monthly listeners and streams are not updating.The song went live yesterday morning around 10 AM Central Time. The stats should have been updated by now, to my understanding. support seemed to be very untraine...

  • Visitor
  • I am getting streams on my song, but the monthly listeners and streams are not updating. The song went live yesterday morning around 10 AM Central Time. The stats should have been updated by now, ...
  • Repulse
  • Visitor
  • 4220 Views
  • 3 replies
  • 0 likes
  • 4220 Views
  • 3 replies
  • 0 likes

Premium Family - can't join because address matches but country is different?

PlanPremium FamilyCountryUSADeviceiPhones / Mac OS / WindowsOperating SystemiOS 17, Mac OS Venutra, Windows 11 My Question or IssueI just switched to premium family. My family all lives at one address, but because of living overseas, we have credit c...

  • Newbie
  •   Plan Premium Family Country USA Device iPhones / Mac OS / Windows Operating System iOS 17, Mac OS Venutra, Windows 11   My Question or Issue I just switched to premium family. ...
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Premium
  • 169 Views
  • 1 replies
  • 0 likes

Solved!! Card Expiration Banner shows on card that isn't expiring

Banner at top of account information indicates that my AMEX is about expire. It isn't. My AMEX doesn't expire until 2029. PlanPremium CountryUSA Device16" Macbook Pro Nov 2023 Operating SystemmacOS Sequoia 15.0.1/Safari Version 18.0.1 (20619.1.26.31....

Screenshot 2024-10-11 at 3.58.15 PM.png
  • Regular
  • Banner at top of account information indicates that my AMEX is about expire. It isn't. My AMEX doesn't expire until 2029.     Plan Premium   Country USA   Device 16" Ma...
  • larissakitty
  • Regular
  • 183 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 183 Views
  • 2 replies
  • 0 likes

Help: Using google play billing for existing premium subscribers

Can someone please tell me how we're supposed to be able to manage/pay for premium via google pay billing if we're already an active subscriber on the spotify payment system? (I manage/pay for several other services via Google Play, so I know that's ...

Screenshot 2023-04-10 151844.png InkedScreenshot 2023-04-10 151746.jpg
  • Music Fan
  • Can someone please tell me how we're supposed to be able to manage/pay for premium via google pay billing if we're already an active subscriber on the spotify payment system? (I manage/pay for severa...
  • whitelbonnie
  • Visitor
  • 1055 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1055 Views
  • 2 replies
  • 0 likes

can't access my premium account on new cellphone

PlanPremiumCountrySouth AfricaDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueI have changed cellphones. I installed spotify on new phone but now have a fee account although I am making monthly payments. I have tried logging out and b...

  • Visitor
  • Plan Premium Country South Africa Device Samsung Galaxy Operating System Android   My Question or Issue I have changed cellphones. I installed spotify on new phone but now have a fee a...
  • Justus_HB
  • Regular
  • 192 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I set back my account to online

Hi,my account is always showing offline, been trying to bring it back to online but to no avail

  • Visitor
  • Hi,my account is always showing offline, been trying to bring it back to online but to no avail 
  • 31poxbfz4hlkraees7cf
  • Visitor
  • 3001 Views
  • 2 replies
  • 1 likes
  • 3001 Views
  • 2 replies
  • 1 likes

Superuser Contribution I can't login anymore or reset my password. Only Samsung Account link left.

Hi, my name's Davide and I'm a Premium Duo user (with my girlfriend).I've got an issue with my account (not this one created to post here).In the last few weeks I noticed that I was logged in in my PC but I haven't got any Facebook, Apple or Google l...

  • Visitor
  • Hi, my name's Davide and I'm a Premium Duo user (with my girlfriend). I've got an issue with my account (not this one created to post here). In the last few weeks I noticed that I was logged in i...
  • MihailY
  • Moderator
  • 497 Views
  • 5 replies
  • 0 likes
  • 497 Views
  • 5 replies
  • 0 likes

confirmation email to request extended listening history won't send

I get emails from Spotify, like New login to Spotify emails and, Your Spotify Premium receipt, but when I request my user data such as extended listing history I just don't get the email, Spotify isn't blocked nor is it going into any spam folder in ...

  • Visitor
  • I get emails from Spotify, like New login to Spotify emails and, Your Spotify Premium receipt, but when I request my user data such as extended listing history I just don't get the email, Spotify isn...
  • Justus_HB
  • Regular
  • 146 Views
  • 1 replies
  • 1 likes
  • 146 Views
  • 1 replies
  • 1 likes

I want to play music at a party but not allow others to edit my music

If I leave the account logged in to play music others may alter my playlists and account details. How can I prevent this

  • Visitor
  • If I leave the account logged in to play music others may alter my playlists and account details. How can I prevent this
  • Maxim
  • Spotify Star
  • 160 Views
  • 2 replies
  • 0 likes
  • 160 Views
  • 2 replies
  • 0 likes