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Why has my username has changed

Why has my username has changed

I log into Spotify with Facebook and It has always been my Facebook name and profile picture on my Spotify account but today it randomly changed to no profile picture and a bunch of letters and numbers as a username? How can I change it back? (I have double checked that they are still linked, tried logging out and in again etc)

Plan

Premium

Country

Australia 

Device

iPhone XS

 

My Question or Issue

 

Reply
2 Replies

Must be a very recent issue, I'm also experiencing the exact same thing.

Hey @heidisowter,

 

Thanks for reaching out to us about this 🙂

 

Could you try heading here, going to the Privacy settings tab and then making sure Process by Facebook data is toggled on?

 

If that doesn't work, let us know and we'll see what we can suggest next.

 

Keep us posted 🙂

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