Your premium payment failed - HELP

[12142296749]

For about 3 or 4 months I´m receiving this message ''Your premium payment failed, please update your credit card information''.

Every time I update with the same credit card, because I only have 1 and minutes later receive an e-mail telling that the payment was sucessfull. 

Next month, the same thing happens all over again.

My credit card is VISA. Anyone with the same problem?

[Pete]

Hey @12142296749

That's not good to hear. I'd suggest reaching out to our support team so we can take a closer look.

You can reach them either on Twitter @SpotifyCares or using the contact form.