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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4570 Views
  • 1 replies
  • 9 likes
  • Security
  • 4570 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464895 Views
  • 976 replies
  • 111 likes
  • Account
  • 464895 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205527 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205527 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113194 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113194 Views
  • 72 replies
  • 12 likes

can't login on win 7

Installed the app for Win7 from here https://www.spotify.com/us/download/other/But I just can't login.Tried to use Web player, I can login there but playback stops after 10 seconds, have to reload the page, and again , only 10sec playback

  • Visitor
  • Installed the app for Win7 from here https://www.spotify.com/us/download/other/ But I just can't login. Tried to use Web player, I can login there but playback stops after 10 seconds, have to reloa...
  • Syrel
  • Visitor
  • 179 Views
  • 3 replies
  • 0 likes
  • 179 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't login, email already in use but, can't reset the password

CountryItalyDevicedekstop, chrome web browserOperating SystemWindows 10My Question or IssueA few months ago Ii tried to install spotify with dekstop installer, but I had a problem with the firewall of the antivirus, i tried to turn it off and loggin,...

  • Visitor
  • Country Italy Device dekstop, chrome web browser Operating System Windows 10 My Question or Issue A few months ago Ii tried to install spotify with dekstop installer, but I had a problem with ...
  • lllooouuuiii
  • Visitor
  • 5288 Views
  • 11 replies
  • 0 likes
  • Account
    Login
  • 5288 Views
  • 11 replies
  • 0 likes

My account was hacked last night. How will you ensure this does not happen?

My account was hacked last night - This exposes my personal and payment details- Hours of music was played taking over my algorithm How will you ensure account safety?

  • Visitor
  • My account was hacked last night - This exposes my personal and payment details - Hours of music was played taking over my algorithm How will you ensure account safety?
  • KKKlekbruh
  • Newbie
  • 276 Views
  • 2 replies
  • 0 likes
  • 276 Views
  • 2 replies
  • 0 likes

Superuser Contribution link already existing podcast episodes with buzzsprout account

I have a podcast with five current episodes, uploaded through Spotify. I want to create a buzzsprout page to host the current episodes and to post more going forward...is it possible to link the accounts in some way so that I can get the current epis...

  • Visitor
  • I have a podcast with five current episodes, uploaded through Spotify. I want to create a buzzsprout page to host the current episodes and to post more going forward...is it possible to link the acco...
  • Vasil
  • Moderator
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

My paypal account is being charged for a subscription that I don't have access in my account

My Spotify account states that I'm free user. No premium subscription is active.But I've been charged 13,99 €. monthly for a Premium account.In the Spotify account I don't see payments nor credit cards associated. I don't know to what Spotify account...

  • Casual Listener
  • My Spotify account states that I'm free user. No premium subscription is active. But I've been charged 13,99 €. monthly for a Premium account. In the Spotify account I don't see paym...
  • UlviAsadli
  • Casual Listener
  • 186 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 186 Views
  • 4 replies
  • 0 likes

How do I separate my Alexa listening from my phone/Mac?

I have several Alexa devices at home, which my wife and kid regularly use to stream music. The Alexa skill is connected to my Premium account, and it's VERY annoying: I'm listening to something in my office, and when they request a song from Alexa, m...

  • Visitor
  • I have several Alexa devices at home, which my wife and kid regularly use to stream music. The Alexa skill is connected to my Premium account, and it's VERY annoying: I'm listening to something in my...
  • Luan
  • Spotify Star
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Ghost account from KPN XS4all No response from Spotify

I have a premium account, have had it for years. Originally it was offerend as a promo on a subscription for a mobile phone by KPN/XS4all in the Netherlands. I Pay 0 nada niente for it. I had the urge to change to a family account but i cant do nothi...

  • Casual Listener
  • I have a premium account, have had it for years. Originally it was offerend as a promo on a subscription for a mobile phone by KPN/XS4all in the Netherlands. I Pay 0 nada niente for it.   I ha...
  • Flowergirl2010
  • Casual Listener
  • 98 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 98 Views
  • 2 replies
  • 0 likes

Can I still remove audiobooks from subscription?

UK Android Premium UserI used to be able to remove audiobooks and it saved me £1 a month. I've recently changed account and can't see this option anymore. Does it still exist?I have no need for audiobooks so the Basic-but-still-Premium option suited ...

  • Visitor
  • UK Android Premium User I used to be able to remove audiobooks and it saved me £1 a month. I've recently changed account and can't see this option anymore. Does it still exist? I have no need for a...
  • Maxim
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Premium
  • 100 Views
  • 1 replies
  • 0 likes

My account is not updating to premium duo from free

PlanFree/PremiumCountry uk Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account is not updating to premium duo from free

  • Visitor
  • Plan Free/Premium Country uk   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My a...
  • Maxim
  • Spotify Star
  • 78 Views
  • 1 replies
  • 0 likes
  • Premium
  • 78 Views
  • 1 replies
  • 0 likes

Agent

Speak to live agent

  • Visitor
  • Speak to live agent
  • Maxim
  • Spotify Star
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

I can't upload songs to my profile, which is based on podcast spotiffs. I c

I have a profile on spotiffy for podcasters: https://open.spotify.com/show/3Q1mRhB8e3duRzmWmOJNuv?si=e9524e0e19d24384 k and I wanted to start uploading music to it as well, via the Distrokid platform, but the profile wouldn't pair with the platform a...

  • Visitor
  • I have a profile on spotiffy for podcasters: https://open.spotify.com/show/3Q1mRhB8e3duRzmWmOJNuv?si=e9524e0e19d24384 k and I wanted to start uploading music to it as well, via the Distrokid platform...
  • Maxim
  • Spotify Star
  • 59 Views
  • 1 replies
  • 0 likes
  • 59 Views
  • 1 replies
  • 0 likes

I want to cancel

Account was created in error

  • Visitor
  • Account was created in error
  • Luan
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

accesspoint:17

PlanFreeCountryGreece DeviceRedmi note 11sOperating System Windows 10 My Question or IssueI had changed the region in my spotify account ,while using VPN, to France and now I cannot change it back. I cannot login to my account in the app because it s...

  • Visitor
  •   Plan Free Country Greece   Device Redmi note 11s Operating System  Windows 10   My Question or Issue I had changed the region in my spotify account ,while using VPN,...
  • Luan
  • Spotify Star
  • 68 Views
  • 1 replies
  • 0 likes
  • Login
  • 68 Views
  • 1 replies
  • 0 likes

Premium Individual Account 2 device streaming over a certain screen size no longer available?

PlanPremium IndividualCountry DeviceAny device over a certain screen size.Operating System My Question or IssueMy Premium Individual Plan used to allow me to stream music on 2 devices if the device screen size was larger than some value (I don't reme...

  • Newbie
  • Plan Premium Individual Country   Device Any device over a certain screen size. Operating System     My Question or Issue My Premium Individual Plan used to allow me to strea...
  • Maxim
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 81 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Samsung Galaxy Watch - Login Problems

Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I got the watch for use in the gym. I bought a Samsung...

  • Casual Listener
  • Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I g...
  • Not applicable
  • 5711 Views
  • 5 replies
  • 0 likes
  • Premium
  • 5711 Views
  • 5 replies
  • 0 likes

Is there an actual customer service number for Spotify?

I am paying for 2 premium subscriptions. My Granddaughter's phone was stolen and i would like to cancel that one. cannot find a customer service number. the one that appears on my bank statement is not valid

  • Visitor
  • I am paying for 2 premium subscriptions. My Granddaughter's phone was stolen and i would like to cancel that one. cannot find a customer service number. the one that appears on my bank statement is ...
  • Maxim
  • Spotify Star
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

spotify send emails using a language i don't speak !

hello, when spotify comunicate with me through mails or messages, i can't understand the message because it is written using a language that i don't speak. specifically: i live in belgium, spotify sends email using dutch, i don't speak dutch at all. ...

  • Casual Listener
  • hello, when spotify comunicate with me through mails or messages, i can't understand the message because it is written using a language that i don't speak. specifically: i live in belgium, spotify ...
  • Maxim
  • Spotify Star
  • 112 Views
  • 3 replies
  • 0 likes
  • 112 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't login to creators.spotify.com. Why?

When i login to creators.spotify.com, i get an error message. and when i logout, i can access the homepage. Is my account blocked. Please check for me. Email: firemanbronnie@gmail.com

  • Visitor
  • When i login to creators.spotify.com, i get an error message. and when i logout, i can access the homepage. Is my account blocked. Please check for me. Email: firemanbronnie@gmail.com
  • Dessi
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

I have a family premium plan but I have started getting ads

I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads

  • Visitor
  • I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads
  • Bittencourt
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes