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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8530 Views
  • 1 replies
  • 9 likes
  • Security
  • 8530 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476030 Views
  • 978 replies
  • 111 likes
  • Account
  • 476030 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208180 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208180 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119323 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119323 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • My Question or Issue I have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States...
  • Joan
  • Moderator
  • 119323 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119323 Views
  • 72 replies
  • 12 likes

Superuser Contribution Subscription charged on my credit card but I don't know the user

Hello, I'm paying for a subscription but I don't know how to log in. I don't know the account to use. Thanks in advance for your help!!!

  • Newbie
  • Hello,   I'm paying for a subscription but I don't know how to log in. I don't know the account to use.   Thanks in advance for your help!!!
  • Not applicable
  • 341 Views
  • 2 replies
  • 0 likes
  • 341 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My account got hacked

My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...

  • Visitor
  • My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had n...
  • Yordan
  • Moderator
  • 749 Views
  • 5 replies
  • 1 likes
  • 749 Views
  • 5 replies
  • 1 likes

Superuser Contribution release not available on the kids / wifes account, but it is on my account (family subscription)

Famiy plan. we live in Belgium, there the kid / wife wanted to add the new K3 album to their playlist (children oriented group - so no profanity issue). For me the owner of the group I can add it, both on the PC and on the samsung galaxy s21. For my ...

  • Newbie
  • Famiy plan.   we live in Belgium, there the kid / wife wanted to add the new K3 album to their playlist (children oriented group - so no profanity issue). For me the owner of the group I can a...
  • Joan
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • Account
  • 73 Views
  • 1 replies
  • 0 likes

Solved!! Unable to log in to accounts page using Samsung account

PlanPremiumCountryIreland DeviceSamsung Galaxy S22 Ultra My Question or IssueI have removed some login settings this morning (Facebook and email/password) and only have login with Samsung left. I can log in to the app just fine but when I try to log ...

  • Casual Listener
  • Plan Premium Country Ireland  Device Samsung Galaxy S22 Ultra    My Question or Issue I have removed some login settings this morning (Facebook and email/password) and only hav...
  • Sanscho
  • Casual Listener
  • 150 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 150 Views
  • 2 replies
  • 0 likes

Payment Failed While Subscribing to Spotify Premium (3-Month Free Trial)

Plan:Free (attempting to upgrade to Premium)Country:Sri LankaDevice:Windows 11 PCOperating System:Windows 11My Question or Issue:I attempted to subscribe to Spotify Premium under the 3-month free trial offer, but my payment failed. I received the mes...

  • Casual Listener
  • Plan: Free (attempting to upgrade to Premium) Country: Sri Lanka Device: Windows 11 PC Operating System: Windows 11 My Question or Issue: I attempted to subscribe to Spotify Premium under th...
  • Maxim
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Foreign currency fee charged for Australian account

PlanPremium DuoCountryAustraliaDevice(iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016)Operating System(iOS 10, macOS Mojave, Windows 10,etc.) My Question or IssueI changed to Duo Premium plan with payment method (PayPal linked to Australian CC...

  • Newbie
  • Plan Premium Duo Country Australia Device (iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016) Operating System (iOS 10, macOS Mojave, Windows 10,etc.)   My Question or Issue I cha...
  • zvincent
  • Newbie
  • 6204 Views
  • 24 replies
  • 4 likes
  • Account
    Subscription
  • 6204 Views
  • 24 replies
  • 4 likes

Superuser Contribution spotify has blocked my ip address

Spotify was working fine, but the last few days it started to shut down, give errors, and then, for the second day, when I go to open.spotify.com and spotify.com gives an error "Error: ForbiddenYour client does not have permission to get URL / from t...

  • Casual Listener
  • Spotify was working fine, but the last few days it started to shut down, give errors, and then, for the second day, when I go to open.spotify.com and spotify.com gives an error "Error: Forbidden You...
  • latesito
  • Casual Listener
  • 4078 Views
  • 14 replies
  • 0 likes
  • 4078 Views
  • 14 replies
  • 0 likes

Superuser Contribution How many devices can I run Spotify on with my premium individual account?

How many devices can I run Spotify on with my premium individual account? For example, can I run on my phone and on my TV at the same time?

  • Visitor
  • How many devices can I run Spotify on with my premium individual account? For example, can I run on my phone and on my TV at the same time? 
  • Stanislav_A
  • Newbie
  • 66959 Views
  • 12 replies
  • 0 likes
  • 66959 Views
  • 12 replies
  • 0 likes

Playlist gone when switching from Free plan to Duo

PlanFree to DuoCountrySout AfricaDevice Samsung Galaxy S22 and Dell Laptop, Macbook Pro late 2016)Operating SystemAndroid Oreo, Windows 11 My Question or IssueI previously had a free plan registered under my email address. When switching to duo under...

  • Visitor
  • Plan Free to Duo Country Sout Africa Device  Samsung Galaxy S22  and Dell Laptop, Macbook Pro late 2016) Operating System Android Oreo, Windows 11   My Question or Issue ...
  • Maxim
  • Spotify Star
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login, email already in use but, can't reset the password

CountryItalyDevicedekstop, chrome web browserOperating SystemWindows 10My Question or IssueA few months ago Ii tried to install spotify with dekstop installer, but I had a problem with the firewall of the antivirus, i tried to turn it off and loggin,...

  • Visitor
  • Country Italy Device dekstop, chrome web browser Operating System Windows 10 My Question or Issue A few months ago Ii tried to install spotify with dekstop installer, but I had a problem with ...
  • user-removed
  • Not applicable
  • 5747 Views
  • 12 replies
  • 0 likes
  • Account
    Login
  • 5747 Views
  • 12 replies
  • 0 likes

Superuser Contribution unable to add google account as login method

yeah. i'm tryna connect my acc to google so i can use that to log in but it keeps giving me an error. i've tried multiple emails but none of them are working

  • Newbie
  • yeah. i'm tryna connect my acc to google so i can use that to log in but it keeps giving me an error. i've tried multiple emails but none of them are working 😕
  • iMMenca
  • Newbie
  • 526 Views
  • 2 replies
  • 0 likes
  • 526 Views
  • 2 replies
  • 0 likes

Using Spotify in an unsupported country/region

Hi everyone, As a loyal Spotify user for the past 6 years (last location was Canada), there is only one issue I'm facing which is using the service from an unsupported country, which I'm currently residing in at the moment. For the last few years, I'...

  • Music Fan
  • Hi everyone,   As a loyal Spotify user for the past 6 years (last location was Canada), there is only one issue I'm facing which is using the service from an unsupported country, which I'm cur...
  • katarighe
  • Music Fan
  • 285 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Premium
  • 285 Views
  • 4 replies
  • 0 likes

You're out of offline devices

PlanPremiumCountrySouth Africa DeviceSamsung Galaxy Note 20 UltraOperating System(Android 13) My Question or IssueYou're out of offline devices

  • Newbie
  • Plan Premium Country South Africa    Device Samsung Galaxy Note 20 Ultra Operating System (Android 13)   My Question or Issue You're out of offline devices  
  • fourh
  • Visitor
  • 161 Views
  • 2 replies
  • 0 likes
  • Other
  • 161 Views
  • 2 replies
  • 0 likes

Plans that include adult and child.

PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy daughter (under 18) lives with my ex (so not the same address as mine). Can I get an acc...

  • Casual Listener
  • Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My daughte...
  • Maxim
  • Spotify Star
  • 236 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 236 Views
  • 3 replies
  • 0 likes

How can i delete an old account?

I have an old account that i cant long intro ,i have no email or anything to connect intro for it i want ti be deleted because it has my photo and i just want it to be gone ,thanks for listening

  • Visitor
  • I have an old account that i cant long intro ,i have no email or anything to connect intro for it i want ti be deleted because it has my photo and i just want it to be gone ,thanks for listening
  • Maxim
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Merging/canceling account I can’t access

Hello! I have been apart of Spotify for almost 2 years. This is a new account that I made so I could post this comment. The original account that I had is now blocked because the email I used was given to me by my high school and that email is now ou...

  • Newbie
  • Hello! I have been apart of Spotify for almost 2 years. This is a new account that I made so I could post this comment. The original account that I had is now blocked because the email I used was giv...
  • Maxim
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
  • 122 Views
  • 1 replies
  • 0 likes