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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1895 Views
  • 0 replies
  • 8 likes
  • Security
  • 1895 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • cmill9704
  • Casual Listener
  • 449275 Views
  • 972 replies
  • 109 likes
  • Account
  • 449275 Views
  • 972 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199828 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199828 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108863 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108863 Views
  • 72 replies
  • 11 likes

Superuser Contribution Display Name Not Updating

Question/IssueMy display name is not updating on my collaborative playlists. Still displays my old display name next to songs I added. Change to name was completed weeks ago. PlanPremium CountryUSA DeviceIPhone & Desktop (any computer I use)

  • Visitor
  • Question/Issue My display name is not updating on my collaborative playlists. Still displays my old display name next to songs I added. Change to name was completed weeks ago.    Plan P...
  • Youngfarmer
  • Visitor
  • 318 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 318 Views
  • 2 replies
  • 0 likes

Superuser Contribution Receiving advertisments even though spotify premium subscriber

PlanPremiumCountry Device Operating SystemWindows My Question or IssueHi,I've been a Spotify Premium subscriber for a while now, and I keep getting ads even though the premium sign up page says that Spotify Premium is ad-free.Examples of these includ...

  • Music Fan
  • Plan Premium Country   Device   Operating System Windows   My Question or Issue Hi, I've been a Spotify Premium subscriber for a while now, and I keep getting ads even t...
  • adamamiejones
  • Visitor
  • 2868 Views
  • 14 replies
  • 6 likes
  • Premium
  • 2868 Views
  • 14 replies
  • 6 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • Not applicable
  • 157190 Views
  • 125 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 157190 Views
  • 125 replies
  • 7 likes

How to change my username?

I follow the steps provided by spotify but they are either outdated or just false.

  • Visitor
  • I follow the steps provided by spotify but they are either outdated or just false.
  • Maxim
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

I've lost access to my account

At one moment I found out that I'm logged out from my account in both devices at once - my phone and my laptop. I don't remember what email I used for that account, I know only nickname, but when I tried to log in with my nickname it says that user i...

  • Visitor
  • At one moment I found out that I'm logged out from my account in both devices at once - my phone and my laptop. I don't remember what email I used for that account, I know only nickname, but when I t...
  • Not applicable
  • 344 Views
  • 2 replies
  • 0 likes
  • Account
  • 344 Views
  • 2 replies
  • 0 likes

Solved!! Spotify put me in the wrong country

PlanPremium FamilyCountryUSA (actual), Venezuela (according to Spotify) My Question or IssueI live in the USA and very rarely go out of the country. I was browsing for a Spotify Family free trial and, not finding one, I clicked on a link that let me ...

  • Casual Listener
  • Plan Premium Family Country USA (actual), Venezuela (according to Spotify)   My Question or Issue I live in the USA and very rarely go out of the country.  I was browsing for a Spotif...
  • truepete
  • Casual Listener
  • 488 Views
  • 4 replies
  • 0 likes
  • Account
  • 488 Views
  • 4 replies
  • 0 likes

Solved!! Can't create account or do password reset

Hello! I am trying to set up an account with an email address that previously had an account, but it was deleted. When I try to sign up, Spotify says there is already an account liked to the email address. However, when I try to do a password reset, ...

  • Casual Listener
  • Hello!    I am trying to set up an account with an email address that previously had an account, but it was deleted. When I try to sign up, Spotify says there is already an account liked ...
  • MauriceMV
  • Spotify Star
  • 246 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 246 Views
  • 3 replies
  • 0 likes

I've had Premium plan, my credit card expired, no Spotify has NO records of my past acc

PlanPremiumCountrySouth AfricaDeviceiPhone 13 My Question or IssueI've had the Premium package for a year already, my credit card details were compimised and I had to stop my cc and got a new card now. The monthly debit order failed and when I logged...

  • Visitor
  • Plan Premium Country South Africa Device iPhone 13   My Question or Issue I've had the Premium package for a year already, my credit card details were compimised and I had to stop my cc ...
  • Maxim
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 106 Views
  • 1 replies
  • 0 likes

Old account

PlanFreeCountryUK DeviceLaptopOperating SystemWindows 11 My Question or IssueI used to have a Spotify account but hadn't used it for a long time.If I try and login I cant remember the password and the email address attached to it would have been an o...

  • Visitor
  • Plan Free Country UK   Device Laptop Operating System Windows 11   My Question or Issue I used to have a Spotify account but hadn't used it for a long time. If I try and login I...
  • Maxim
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
  • 136 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Payment failed

You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days. PlanPremium StudentCountryPakistanDevice(iPhone 6s, PC)Operating System(iOS ...

  • Casual Listener
  • You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days.    ...
  • hamzahsohail
  • Casual Listener
  • 309 Views
  • 4 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 309 Views
  • 4 replies
  • 1 likes

I just made my account, but I did not get my week long free trial.

I knew spotify offered a week long free trial, so I wanted to test it out as opposed to youtube. But when I made my account, I did not get a free trial. I can't play the music I want.

  • Visitor
  • I knew spotify offered a week long free trial, so I wanted to test it out as opposed to youtube. But when I made my account, I did not get a free trial. I can't play the music I want.
  • Maxim
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with Discover Weekly playlist not updating for best go karts

I've been an avid user of Spotify for quite some time now, and I absolutely love the personalized playlists, especially the Discover Weekly playlist. However, I've noticed that for the past few weeks, my Discover Weekly playlist hasn't been updating ...

  • Casual Listener
  • I've been an avid user of Spotify for quite some time now, and I absolutely love the personalized playlists, especially the Discover Weekly playlist. However, I've noticed that for the past few weeks...
  • JaneAusten56
  • Newbie
  • 513 Views
  • 4 replies
  • 0 likes
  • 513 Views
  • 4 replies
  • 0 likes

Solved!! Can I re-use my deleted account email to make a new account ?

So I've got introduced to Spotify by a friend of mine and I have created an account since like 3-4 something years ago but haven't even use Spotify for once and I wonder can I delete my account and like cut all connections with all of my other accoun...

  • Newbie
  • So I've got introduced to Spotify by a friend of mine and I have created an account since like 3-4 something years ago but haven't even use Spotify for once and I wonder can I delete my account and l...
  • FISHY7
  • Visitor
  • 9041 Views
  • 2 replies
  • 0 likes
  • 9041 Views
  • 2 replies
  • 0 likes

Can't login with an older version

None of the below information is requiPlanFreeCountry USADeviceGoogle PixelOperating SystemAndroid Oreo My Question or Issue I've recently had some issues with the Spotify app. Ever since I've downloaded Spotify on this device (around November of 201...

  • Newbie
  • None of the below information is requi Plan Free Country  USA Device Google Pixel Operating System Android Oreo   My Question or Issue  I've recently had some issues wi...
  • BoedhabeerLP
  • Casual Listener
  • 2348 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 2348 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Cannot download (Device limit Reached)

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ?PlanPremium CountryCanadaDevice(IPhone 13 mini)Operating System(iOS 15.4) My Question or IssueI need some help at the mo...

  • Casual Listener
  • Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ? Plan Premium  Country Canada Device (IPhone 13 mini) Ope...
  • antut
  • Casual Listener
  • 41004 Views
  • 52 replies
  • 21 likes
  • Account
    Premium
  • 41004 Views
  • 52 replies
  • 21 likes

Superuser Contribution I cannot log into my account. None of the suggestions worked.

I set up an account yesterday. But I cannot log in. I thought it might be the password. I tried to reset it, but I don't get a link. When I try to log in with Google it tells me that my email is not registered with a Spotify account. But when I try t...

  • Casual Listener
  • I set up an account yesterday. But I cannot log in. I thought it might be the password. I tried to reset it, but I don't get a link. When I try to log in with Google it tells me that my email is not ...
  • nobody1123
  • Visitor
  • 551 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 551 Views
  • 4 replies
  • 0 likes

Superuser Contribution Login/Account

When I try to login on my computer with my google account I get a red box that says "Oops! Something went wrong, please try again or check out our help area When I ask for a password reset it says it sent the email but I never receive one. When I try...

  • Regular
  • When I try to login on my computer with my google account I get a red box that says "Oops! Something went wrong, please try again or check out our  help area When I ask for a password reset...
  • 250301
  • Visitor
  • 2437 Views
  • 16 replies
  • 2 likes
  • Account
    Login
  • 2437 Views
  • 16 replies
  • 2 likes

Unable to change country

I'm unable to change countries after a relocation. The documentation says to just select the country from the dropdown (this is disabled for me) or to add a payment method in the new country. I did that but then got a message that the payment method ...

  • Regular
  • I'm unable to change countries after a relocation.   The documentation says to just select the country from the dropdown (this is disabled for me) or to add a payment method in the new country...
  • cvanlabe
  • Regular
  • 257 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 257 Views
  • 8 replies
  • 0 likes