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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9611 Views
  • 3 replies
  • 9 likes
  • Security
  • 9611 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • hailsbails101
  • Visitor
  • 489086 Views
  • 980 replies
  • 111 likes
  • Account
  • 489086 Views
  • 980 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1212587 Views
  • 119 replies
  • 117 likes
  • Account
  • 1212587 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121952 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121952 Views
  • 72 replies
  • 12 likes

Superuser Contribution Perdí mi cuenta?

Perdí mi cuenta con la que pagaba mi plan familiar, no lo puedo cancelar y tampoco puedo invitar a más personas porque el enlace a expirado no sé que hacer, ayuda por favor

  • Visitor
  • Perdí mi cuenta con la que pagaba mi plan familiar, no lo puedo cancelar y tampoco puedo invitar a más personas porque el enlace a expirado no sé que hacer, ayuda por favor 😭
  • MihailY
  • Moderator
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot Recover Account

Hi There, My spotify account disconnected across all of my devices. I have not changed my password and I can't login. Biggest issue is that I've tried the password reset and I'm not getting any e-mails. I've checked my junk/spam folder, I've waited o...

  • Casual Listener
  • Hi There,   My spotify account disconnected across all of my devices. I have not changed my password and I can't login. Biggest issue is that I've tried the password reset and I'm not getting ...
  • nigelino
  • Casual Listener
  • 488 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 488 Views
  • 2 replies
  • 0 likes

can't receive password reset email

Even though I was logged in on all my devices, yesterday I realized that the session was closed, and in addition to that I cannot reset the password because when I ask to send me an email, nothing arrives in my email, which is the same with I first c...

  • Visitor
  • Even though I was logged in on all my devices, yesterday I realized that the session was closed, and in addition to that I cannot reset the password because when I ask to send me an email, nothing ar...
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Transfer of playlist on another account

Hello everybodyIl actually liste toi the music on Spotify, but on the account of my partner.... And I have created many playlists on his account. Unfortunately, our relation is going to break, and so I would like to create a new account for me. Do yo...

  • Casual Listener
  • Hello everybody Il actually liste toi the music on Spotify, but on the account of my partner.... And I have created many playlists on his account. Unfortunately, our relation is going to break, and ...
  • UzairAK
  • Casual Listener
  • 639 Views
  • 3 replies
  • 1 likes
  • 639 Views
  • 3 replies
  • 1 likes

CREDIT CARD FRAUD

I was going through my bank statements and I noticed that Spotify has been charging me a monthly fee of $9.99, presumably for the Premium account, which I have NEVER ever authorized. I have no idea how they got a hold of my card number. Don't even te...

  • Regular
  • I was going through my bank statements and I noticed that Spotify has been charging me a monthly fee of $9.99, presumably for the Premium account, which I have NEVER ever authorized. I have no idea h...
  • lineary
  • Casual Listener
  • 1588 Views
  • 16 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 1588 Views
  • 16 replies
  • 1 likes

Does Spotify delete inactive accounts?

One of my friends passed away recently and she has the best playlists on Spotify. I was wondering if Spotify deletes inactive accounts or if her account will still be accessible/searchable forever. I really don't want these to disappear.

  • Visitor
  • One of my friends passed away recently and she has the best playlists on Spotify. I was wondering if Spotify deletes inactive accounts or if her account will still be accessible/searchable forever.&n...
  • mauve_minnow
  • Roadie
  • 3311 Views
  • 1 replies
  • 2 likes
  • Account
  • 3311 Views
  • 1 replies
  • 2 likes

Mi cuenta de spotify a sido hackeada

estimados: me llego un correo a mi mail diciendo que el correo de mi cuenta de spotify habia sido cambiado, por lo cual ingrese a la pagina para revisar, y si claramente habia sido cambiado y tambian habian realizado el cambio de mi contraseña, adjun...

  • Newbie
  • estimados:    me llego un correo a mi mail diciendo que el correo de mi cuenta de spotify habia sido cambiado, por lo cual ingrese a la pagina para revisar, y si claramente habia sido cam...
  • user-removed
  • Not applicable
  • 1053 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Security
  • 1053 Views
  • 3 replies
  • 0 likes

AI dj feature not showing up because spotify thinks I'm in another country

PlanPremiumCountryPhilippines Device(iphone 11 pro, redmi note 9s)Operating System(Windows 10) My Question or IssueAs the title says, I have not gotten the AI dj feature because spotify thinks I'm in a country that doesn't have that feature. Currentl...

  • Casual Listener
  • Plan Premium Country Philippines  Device (iphone 11 pro, redmi note 9s) Operating System (Windows 10)   My Question or Issue As the title says, I have not gotten the AI dj feature...
  • renzehboi
  • Casual Listener
  • 837 Views
  • 6 replies
  • 0 likes
  • Account
  • 837 Views
  • 6 replies
  • 0 likes

Solved!! region changed, redirected to US site

PlanFreeCountrySpainDeviceN/AOperating SystemN/A My Question or IssueI was living in the US and had a premium plan. Then I moved to Spain and I waited the plan to expire. When the plan expired, I changed my country to Spain within the profile and eve...

  • Casual Listener
  • Plan Free Country Spain Device N/A Operating System N/A   My Question or Issue I was living in the US and had a premium plan. Then I moved to Spain and I waited the plan to expire. Whe...
  • vulkito
  • Casual Listener
  • 491 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 491 Views
  • 2 replies
  • 0 likes

How do I go back to a Single $9.99 Premium account?

I want to remove the one person I have on my family plan & go back to a 1 person premium account for $9.99. It won't let me do it. It just asks me to invite someone new in their place. It's frustrating.

  • Newbie
  • I want to remove the one person I have on my family plan & go back to a 1 person premium account for $9.99. It won't let me do it. It just asks me to invite someone new in their place. It's frust...
  • RicardoSerrano
  • Visitor
  • 8175 Views
  • 9 replies
  • 1 likes
  • Account
  • 8175 Views
  • 9 replies
  • 1 likes

WHERE DID THE LIST OF SAVED "FAVORITE ALBUMS" GO?

NEVER MIND .. I found the album I was looking for (not Nevermind), but this is still annoying.It should have taken a few seconds, but w/e....

  • Roadie
  • NEVER MIND .. I found the album I was looking for (not Nevermind), but this is still annoying.It should have taken a few seconds, but w/e....
  • 198 Views
  • 0 replies
  • 0 likes
  • Account
  • 198 Views
  • 0 replies
  • 0 likes

Change email for existing account

PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei did a subscription for premium account but used the wrong email of my old employee of ...

  • Visitor
  • Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i did a...
  • Not applicable
  • 355 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 355 Views
  • 2 replies
  • 0 likes

doesn't allow me to do anything unless I get premium

PlanFreeCountrySouth KoreaDeviceiPhone 11 and M2 MacBook Air Operating SystemiOS16.2 and macOS Ventura13.1 My Question or IssueI've been perfectly happy with Spotify free and listening to the ads but now I cant even do anything until I subscribe to S...

  • Visitor
  • Plan Free Country South Korea Device iPhone 11 and M2 MacBook Air  Operating System iOS16.2 and macOS Ventura13.1   My Question or Issue I've been perfectly happy with Spotify fre...
  • Leannekyj
  • Visitor
  • 357 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 357 Views
  • 2 replies
  • 0 likes

Someone else signed into my account. What should I do

I had an email fro Spotify notifying me of a login in Germany. Not me! So I am advised to secure my login details by clicking a link in the email. I want to be sure that the email is not a scam/phishing.

  • Visitor
  • I had an email fro Spotify notifying me of a login in Germany. Not me! So I am advised to secure my login details by clicking a link in the email. I want to be sure that the email is not a scam/phish...
  • Maxim
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Trying to change my country using the recommend way

PlanPremiumCountryUK but trying to change to SwitzerlandDeviceAnroidOperating SystemWindows 10,Chrome. I am trying to switch my UK preimum account to Switzerland.I followed the instructions i read here in the community and on the spotify account web ...

  • Casual Listener
  • Plan Premium Country UK but trying to change to Switzerland Device Anroid Operating System Windows 10,Chrome.       I am trying to switch my UK preimum account to Switzerlan...
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

Solved!! Delete old account to update email

PlanPremiumCountry Italy I've two accounts. I would like to delete the old one with my main email in order to re-use that email on the new one. Is it possible to do it by Spotify support? Thank you very much.

  • Newbie
  • Plan Premium Country  Italy   I've two accounts. I would like to delete the old one with my main email in order to re-use that email on the new one. Is it possible to do it by Spotify ...
  • Jose_M
  • Spotify Star
  • 15039 Views
  • 5 replies
  • 1 likes
  • Account
  • 15039 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can’t find email on ps4

Hello,I recently signed in to an old ps4 account which has a Spotify account linked to it. However, I’ve forgotten the email address to log in to this Spotify account and can therefore only use it through this ps4 account. Is it possible for me to fi...

  • Visitor
  • Hello, I recently signed in to an old ps4 account which has a Spotify account linked to it. However, I’ve forgotten the email address to log in to this Spotify account and can therefore only use it ...
  • AlejaR
  • Moderator
  • 1179 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1179 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login to my spotify account either using my mail id or phone number

I want to login my spotify account in laptop, it shows there is no spotify account connected to my mail id and it always shows check your number even if the number is correct. I wanted to use my account in spotify web player.

  • Visitor
  • I want to login my spotify account in laptop, it shows there is no spotify account connected to my mail id and it always shows check your number even if the number is correct. I wanted to use my acco...
  • Yordan
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes