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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8962 Views
  • 1 replies
  • 9 likes
  • Security
  • 8962 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480775 Views
  • 979 replies
  • 111 likes
  • Account
  • 480775 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210595 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210595 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120713 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120713 Views
  • 72 replies
  • 12 likes

account hacked

So I got an email saying my acct email had changed, I replied and they said no worries, click the link below and change the password. That link didn't work. I have no spent 4 hours chatting with someone on support which I'm wondering if it's even a r...

  • Visitor
  • So I got an email saying my acct email had changed, I replied and they said no worries, click the link below and change the password. That link didn't work.  I have no spent 4 hours chatting wit...
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: I can't move my playlist out of the folder

HOLA, TE CONSULTO PORQUE NO SÉ DÓNDE AVERIGUAR, PERO DESDE LA ÚLTIMA ACTUALIZACIÓN QUE HIZO SPOTIFY, NO SE PUEDE CERRAR MÁS SESIÓN EN LA VERSIÓN DE ESCRITORIO. BUSQUÉ EN TODAS LAS OPCIONES QUE DEJA TANTO EN LA APP DEL CELULAR, COMO EN LA COMPUTADORA ...

  • Regular
  • HOLA, TE CONSULTO PORQUE NO SÉ DÓNDE AVERIGUAR, PERO DESDE LA ÚLTIMA ACTUALIZACIÓN QUE HIZO SPOTIFY, NO SE PUEDE CERRAR MÁS SESIÓN EN LA VERSIÓN DE ESCRITORIO. BUSQUÉ EN TODAS LAS OPCIONES QUE DEJA T...
  • sil_nunez
  • Regular
  • 580 Views
  • 8 replies
  • 0 likes
  • 580 Views
  • 8 replies
  • 0 likes

Solved!! Redeeming Giftcard with student plan

Hi, I have Spotify Premium and pay $5 a month for it because I am a student. Recently I recieved a $30 Spotify giftcard and redeemed it to my Premium account. However, instead of giving me 6 months of Premium (at $5 a month), it only gave me 3 months...

  • Newbie
  • Hi, I have Spotify Premium and pay $5 a month for it because I am a student.  Recently I recieved a $30 Spotify giftcard and redeemed it to my Premium account.  However, instead of giving m...
  • KenshinHayabusa
  • Newbie
  • 3853 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 3853 Views
  • 3 replies
  • 0 likes

PROFILE SWITCHING OPTION NEEDED!!!

The simplest, I repeat the simplest Account Switching option should be visible. Now where do I find it !!!!? (Frustrating app this is)

  • Casual Listener
  • The simplest, I repeat the simplest Account Switching option should be visible. Now where do I find it !!!!? (Frustrating app this is)
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Premium
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will removing someone from Spotify family completely delete their account?

If someone is removed from a family Spotify plan, will their entire account be deactivated? How can they save their account/music/playlists and switch to their own Spotify premium instead?

  • Newbie
  • If someone is removed from a family Spotify plan, will their entire account be deactivated? How can they save their account/music/playlists and switch to their own Spotify premium instead? 
  • MihailY
  • Moderator
  • 25073 Views
  • 14 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 25073 Views
  • 14 replies
  • 1 likes

Website error

Hi, when I wanted to change my password for my Spotify account, I noticed that there was a problem on the French Spotify website: https://accounts.spotify.com/fr/password-reset?flow_ctx=c5850094-a1ad-4116-8b64-bd1f5095d0e3%3A1689029281 Indeed, I noti...

  • Newbie
  • Hi, when I wanted to change my password for my Spotify account, I noticed that there was a problem on the French Spotify website:  https://accounts.spotify.com/fr/password-reset?flow_ctx=c58500...
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

I forgot username and password

I have a problem that I can't remember which email and password I registered with, so I can't delete the premium package either. What to do??

  • Visitor
  • I have a problem that I can't remember which email and password I registered with, so I can't delete the premium package either. What to do??
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 1 likes
  • 204 Views
  • 1 replies
  • 1 likes

Superuser Contribution No puedo agregar a amigos a mi plan familiar, porque no pueden verificar la dirección

PlanPremium FamiliarpaísGuatemalaDispositivoSamsungMi pregunta o problemaNo puedo agregar a mis amigos y familiares a mi plan familiar, porque no pueden verificar la dirección, he configurado la dirección pero les sigue apareciendo que la dirección n...

  • Visitor
  • Plan Premium Familiar país Guatemala Dispositivo Samsung Mi pregunta o problema No puedo agregar a mis amigos y familiares a mi plan familiar, porque no pueden verificar la dirección, he confi...
  • Dian
  • Spotify Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 217 Views
  • 1 replies
  • 0 likes

Why can't I login after uninstalling the app?

I have changed my password to my account and it says I am logged in. I use my email with my new password and a notification saying "Try Harder" pops up. I tap the try harder option and the same notification keeps popping up. I press dismiss and retur...

  • Visitor
  • I have changed my password to my account and it says I am logged in. I use my email with my new password and a notification saying "Try Harder" pops up. I tap the try harder option and the same notif...
  • Maxim
  • Spotify Star
  • 755 Views
  • 1 replies
  • 0 likes
  • 755 Views
  • 1 replies
  • 0 likes

Change the email for a family member

I have a family plan, my daughters email has changed. How do I update it?

  • Visitor
  • I have a family plan, my daughters email has changed. How do I update it?
  • AdamDamon
  • Spotify Star
  • 1048 Views
  • 1 replies
  • 0 likes
  • 1048 Views
  • 1 replies
  • 0 likes

Brand new card, Never been a subscriber, yet still being charged.

Card, never been a Subscriber, yet still being charged. I have created a Spotify account back in 2014. Never used it. But TWICE now I had to cnacel my debit card on account of fraudulent chrges from Spotify. I dont have a second account. How could I ...

  • Newbie
  • Card, never been a Subscriber, yet still being charged.   I have created a Spotify account back in 2014. Never used it. But TWICE now I had to cnacel my debit card on account of fraudulent chr...
  • bigjonb1970
  • Visitor
  • 299 Views
  • 2 replies
  • 0 likes
  • 299 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to login through Google

PlanPremiumCountryItalyOperating SystemAndroidMy Question or IssueI got a spotify premium account about 1 week ago. Since yesterday (the 7th) I cannot access my account anymore. I was logging in through Google account. It just keeps telling me "OOps ...

  • Newbie
  • Plan Premium Country Italy Operating System Android My Question or Issue I got a spotify premium account about 1 week ago. Since yesterday (the 7th) I cannot access my account anymore. I was l...
  • Alex
  • Spotify Legend
  • 682 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 682 Views
  • 1 replies
  • 0 likes

Not updating renewed premium. Can’t pass the “downgrade” sign

PlanFree/PremiumCountryUsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Previous payment was declined so I updated and renewed. All updated except when logging in...

  • Visitor
  • Plan Free/Premium Country Us Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  ...
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

Playlist randomly disappeared from acct

PlanFree/PremiumCountryUSADeviceiPhone 14 PlusOperating SystemiOS 16.5 My Question or Issue My daughter's playlist randomly disappeared from her acct. She did not delete or remove the Playlist. This happened after resetting her password via the Spoti...

  • Visitor
  •   Plan Free/Premium Country USA Device iPhone 14 Plus Operating System iOS 16.5   My Question or Issue   My daughter's playlist randomly disappeared from her acct. She did ...
  • Maxim
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • Other
  • 145 Views
  • 1 replies
  • 0 likes

My partner unable to verify address for duo plan

My partner unable to verify address for duo plan. Each time she enters address it is stating wrong address

  • Visitor
  • My partner unable to verify address for duo plan. Each time she enters address it is stating wrong address
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

The current plan is shown as Spotify Free but I am in a Premium Family Plan

How do I change the current plan to show it as a family plan. I have tried uninstalling / re installing the app and clearing the cache without success

  • Newbie
  • How do I change the current plan to show it as a family plan. I have tried uninstalling / re installing the app and clearing the cache without success
  • Billy-J
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Family Plan

I upgrades my plan to family plan. I added all 3 of my family members. 2 have no adds and 1 still has adds. We have tried taking him off and re-accepting the invitation. Does not seem to be working. What can I do?Thanks!!

  • Visitor
  • I upgrades my plan to family plan.  I added all 3 of my family members.  2 have no adds and 1 still has adds.  We have tried taking him off and re-accepting the invitation.  Does ...
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution ‘There was a problem’

When trying to switch to a duo account form a family plan it just says there was an issue try again and nothing works. What am i supposed to do? I confirmed it’s the correct address.

  • Visitor
  • When trying to switch to a duo account form a family plan it just says there was an issue try again and nothing works. What am i supposed to do? I confirmed it’s the correct address.
  • Maxim
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 227 Views
  • 1 replies
  • 0 likes

music

I want to know how do i copy my url to put on my youtube channel? if someone knows let me know.

  • Visitor
  • I want to know how do i copy my url to put on my youtube channel? if someone knows let me know.
  • Billy-J
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Free
  • 136 Views
  • 1 replies
  • 0 likes

I don't have an actual login password for whatever reason or logged in w fb

I've been dealing with this problem for quite a while where I don't have a facebook account connected, signed up via gmail but for whatever reason, my account has no username and the password always has to be changed for whenever I log in, for some r...

  • Visitor
  • I've been dealing with this problem for quite a while where I don't have a facebook account connected, signed up via gmail but for whatever reason, my account has no username and the password always ...
  • Billy-J
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes