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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8783 Views
  • 1 replies
  • 9 likes
  • Security
  • 8783 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478728 Views
  • 979 replies
  • 111 likes
  • Account
  • 478728 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210049 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210049 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120209 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120209 Views
  • 72 replies
  • 12 likes

Superuser Contribution automatically connect to many other devices like laptops and mobile phones

While using Spotify, my app automatically connects to others devices which I do not know. I tried to delete the strange devices like mobile phones or laptops that appeared, so that I can comeback to control my app. However, this situation happened ma...

  • Newbie
  • While using Spotify, my app automatically connects to others devices which I do not know. I tried to delete the strange devices like mobile phones or laptops that appeared, so that I can comeback to ...
  • Dian
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Add the ability to delete recently listened music from your profile when hacked

So, my Spotify account was hacked as I kept waking up to completely random (and terrible) music on my 'Recently played artists' that I had never listened to. I messaged with Live chat who said they secured my account. Then changed my password for Spo...

  • Newbie
  • So, my Spotify account was hacked as I kept waking up to completely random (and terrible) music on my 'Recently played artists' that I had never listened to.   I messaged with Live chat who sa...
  • Maxim
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 319 Views
  • 1 replies
  • 0 likes

Someone is using my Spotify even after I changed passwords AND email

After I noticed someone using my account I changed passwords and clicked the ‘sign out of all devices’ button. A day later somehow the random user was using my Spotify, so this time I changed passwords AND emails, and then clicked on the ‘sign out of...

  • Visitor
  • After I noticed someone using my account I changed passwords and clicked the ‘sign out of all devices’ button. A day later somehow the random user was using my Spotify, so this time I changed passwor...
  • Maxim
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Can i use one phone number for multiple accounts

I have a student email but i might switch universities in the coming year so I wanted to know if I could make an account now and make another one later with the same phone number.

  • Visitor
  • I have a student email but i might switch universities in the coming year so I wanted to know if I could make an account now and make another one later with the same phone number.
  • Maxim
  • Spotify Star
  • 660 Views
  • 1 replies
  • 0 likes
  • 660 Views
  • 1 replies
  • 0 likes

All my followers have gone

All my followers, all 700 of them have gone and the 50 or so I followed are gone too. My account now says 0 followers 0 following. Tried to work through this with support but they couldn't offer any working solutions.

  • Regular
  • All my followers, all 700 of them have gone and the 50 or so I followed are gone too. My account now says 0 followers 0 following. Tried to work through this with support but they couldn't offer an...
  • richwood1
  • Regular
  • 778 Views
  • 4 replies
  • 0 likes
  • Account
  • 778 Views
  • 4 replies
  • 0 likes

Superuser Contribution por que el poan duo me tira publicidad?

tengo el plan duo y me siguen apareciendo publicidades cuando escucho por la app del celular

  • Visitor
  • tengo el plan duo y me siguen apareciendo publicidades cuando escucho por la app del celular
  • MihailY
  • Moderator
  • 1208 Views
  • 1 replies
  • 0 likes
  • 1208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting emails and notifications in a different language, how do I stop it?

Think I got hacked as random songs kept playing. Changed all my details but since getting emails and notifications in a different language, how do I stop this?

  • Visitor
  • Think I got hacked as random songs kept playing. Changed all my details but since getting emails and notifications in a different language, how do I stop this?
  • Joan
  • Moderator
  • 689 Views
  • 1 replies
  • 0 likes
  • 689 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription is gone

Good afternoon, I purchased a SPOTIFY PREMIUM subscription, but it disappeared the next day and I can't buy it again.There is no letter in the mail, for what reason I cannot purchase a subscription.

  • Casual Listener
  • Good afternoon, I purchased a SPOTIFY PREMIUM subscription, but it disappeared the next day and I can't buy it again. There is no letter in the mail, for what reason I cannot purchase a subscription.
  • Vasil
  • Moderator
  • 388 Views
  • 5 replies
  • 0 likes
  • 388 Views
  • 5 replies
  • 0 likes

Superuser Contribution dont know the password to the gmail account connected to my spotify account

i cant log in on xbox and my computer has the something went wrong screenFree/PremiumCountryDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueso i had another phone bu...

  • Visitor
  • i cant log in on xbox and my computer has the something went wrong screen Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android ...
  • jakecarting
  • Regular
  • 3399 Views
  • 2 replies
  • 0 likes
  • Account
  • 3399 Views
  • 2 replies
  • 0 likes

Superuser Contribution I want to remove facebook, I want to remove the link to spotify.

I need to get a new log in connection for spotify without facebook, but want to keep my contract, as well as my lists/info etc.

  • Visitor
  • I need to get a new log in connection for spotify without facebook, but want to keep my contract, as well as my lists/info etc.
  • Joan
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution cancele mi suscripcion y aparece mi tarjeta como forma de pago

habia cancelado mi suscripcion y desconecte mi tarjeta y al siguiente mes me cobra... y ahora cuando reviso no puedo quitar mi tarjeta en el suscripcion

  • Visitor
  • habia cancelado mi suscripcion y desconecte mi tarjeta y al siguiente mes me cobra... y ahora cuando reviso no puedo quitar mi tarjeta en el suscripcion
  • MihailY
  • Moderator
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't buy an upgrade

You offered me three month premium for 9,99 €, but Don't give it to me after I loged in at paypal

  • Visitor
  • You offered me three month premium for 9,99 €, but Don't give it to me after I loged in at paypal
  • Joan
  • Moderator
  • 288 Views
  • 2 replies
  • 1 likes
  • 288 Views
  • 2 replies
  • 1 likes

birthday is wrong

I need to change my birthday for it is inccorrect

  • Visitor
  • I need to change my birthday for it is inccorrect
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

can I cancel the cancellation of an account?

Hi good morning, I messed up a bit with my profile I was doing a duo plan with my sister but I was afraid that my individual plan would remain active. Can I ask you to help me understand the situation of my account because I have now disabled the duo...

  • Visitor
  • Hi good morning, I messed up a bit with my profile I was doing a duo plan with my sister but I was afraid that my individual plan would remain active. Can I ask you to help me understand the situatio...
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Premium account lost everywhere when changing mobile even if the id/pwd is correct !

Plan Premium Country France Device iPhone 11 but device independant in fact. Read further Operating System independant My Question or Issue I changed my mobile from iPhone8 to iPhone11 bu it doesn't matter in fact...I had a Premium Family account for...

  • Casual Listener
  • Plan Premium Country France Device iPhone 11 but device independant in fact. Read further   Operating System independant My Question or Issue I changed my mobile ...
  • Maxim
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adicionar cartão de credito/Can't add payment method

Plan/PremiumCountryBrazil Operating SystemWindows 10 My Question or IssueNão consigo adicionar um cartão para pagamento/Can't add a credit card for payment.

  • Newbie
  • Plan /Premium Country Brazil   Operating System Windows 10   My Question or Issue Não consigo adicionar um cartão para pagamento/Can't add a credit card for payment.
  • Vasil
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

Problème premium Bouygues suite changement de telephone

Bonjour, suite changement de téléphone je n'ai plus accès au premium inclus dans mon offre, henné sais plus quoi faire....

  • Newbie
  • Bonjour, suite changement de téléphone je n'ai plus accès au premium inclus dans mon offre, henné sais plus quoi faire....
  • dbroc
  • Casual Listener
  • 515 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Unlimited
  • 515 Views
  • 4 replies
  • 0 likes

Superuser Contribution The email linked to my account isn't my email.

I tried linking my Spotify to my bereal account when I realized that the accounts Gmail that is linked to it. Isn't my Gmail. My Gmail is < moderator edit> but the Gmail linked is I don't have access to change it and when I try to move it back to my...

  • Visitor
  • I tried linking my Spotify to my bereal account when I realized that the accounts Gmail that is linked to it. Isn't my Gmail. My Gmail is < moderator edit>  but the Gmail linked is <mod...
  • Vasil
  • Moderator
  • 445 Views
  • 1 replies
  • 0 likes
  • Account
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sign up issue: "This email is already connected to an account"

I signed up using Facebook and then I associated somehow my email. After that I was not able to login with Google.So, I search internet and found a solution that didn't work which is removing the account completely and then try to Sign up again with ...

  • Visitor
  • I signed up using Facebook and then I associated somehow my email. After that I was not able to login with Google. So, I search internet and found a solution that didn't work which is removing the...
  • Alex
  • Spotify Legend
  • 1913 Views
  • 1 replies
  • 0 likes
  • 1913 Views
  • 1 replies
  • 0 likes