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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484393 Views
  • 979 replies
  • 111 likes
  • Account
  • 484393 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211590 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211590 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121268 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121268 Views
  • 72 replies
  • 12 likes

Artist name not carried over from DistroKid

Hi, I released a single through DistroKid (Artist name: Zero State, Track Name: Catalyst) https://open.spotify.com/album/1RWAMREmfQ3U9uX8KQu6c3 and my issue is with the mislabeling of my artist name. It comes up as Zero:State, which is a different ar...

  • Visitor
  • Hi,   I released a single through DistroKid (Artist name: Zero State, Track Name: Catalyst) https://open.spotify.com/album/1RWAMREmfQ3U9uX8KQu6c3 and my issue is with the mislabeling of my art...
  • Maxim
  • Spotify Star
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

Family Premium 2 accounts on 1 device

What it is I have an account for running as I also have an Amazon echo which is under my name and I control it using my phone but when I'm running I use a different account so the echo can still stream for the wife...If I want to create offline play ...

  • Newbie
  • What it is I have an account for running as I also have an Amazon echo which is under my name and I control it using my phone but when I'm running I use a different account so the echo can still stre...
  • Maxim
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

How to check if I have already had a free trial

I wanted to sign up for a free trial, but I have no way of telling whether I have already had one or not. I'm pretty sure I haven't, but I just want to make sure. Any help?

  • Newbie
  • I wanted to sign up for a free trial, but I have no way of telling whether I have already had one or not. I'm pretty sure I haven't, but I just want to make sure. Any help?
  • Maxim
  • Spotify Star
  • 4828 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 4828 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can´t log in

Last time i logged in was i Oct. 2016. I logged in with FB and I haven't been able to log in since. I alvways get ''Inncorrect username and password'' no matter what I do. I am trying to log in on a windows desktop with chrome browser. If I try loggi...

  • Newbie
  • Last time i logged in was i Oct. 2016. I logged in with FB and I haven't been able to log in since. I alvways get ''Inncorrect username and password'' no matter what I do. I am trying to log in on a ...
  • Erika
  • Roadie
  • 550 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 550 Views
  • 1 replies
  • 0 likes

Can't update card details or keep my student account

I have a message on my account saying my card is about to expire and that I need to update it, but every time I try to, it says "oops something went wrong". I tried to do it with paypal instead, but it still wouldn't work. It also says that my premiu...

  • Newbie
  • I have a message on my account saying my card is about to expire and that I need to update it, but every time I try to, it says "oops something went wrong". I tried to do it with paypal instead, but ...
  • Robert_W
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Moving subscription to new account

I can't access my password reset email or my Facebook account, so I created a new Spotify account. I am a premium member and would like to move that subscription and my playlists to the new account.

  • Newbie
  • I can't access my password reset email or my Facebook account, so I created a new Spotify account. I am a premium member and would like to move that subscription and my playlists to the new account.&...
  • Bekirdeveci
  • Newbie
  • 541 Views
  • 3 replies
  • 0 likes
  • 541 Views
  • 3 replies
  • 0 likes

Missing Inbox

Whoa, I went to share a song and noticed that the sharing inbox function is missing!!! Has this function been removed? This is one of my favorite parts about Spotify, sending songs to particular friends. In addition, I've been using it since 2011 whe...

  • Regular
  • Whoa, I went to share a song and noticed that the sharing inbox function is missing!!! Has this function been removed?  This is one of my favorite parts about Spotify, sending songs to part...
  • ChicagoSnakes
  • Roadie
  • 610 Views
  • 6 replies
  • 2 likes
  • Account
    Free
    Other
    Premium
  • 610 Views
  • 6 replies
  • 2 likes

Language change

Hi, my spotify interface just changed from English to Czech language (I am living in Czechia). How can I change it back to English?Also the search seems to suddenly start emphasising local results, can that be avoided?

  • Newbie
  • Hi, my spotify interface just changed from English to Czech language (I am living in Czechia). How can I change it back to English? Also the search seems to suddenly start emphasising local results,...
  • Maxim
  • Spotify Star
  • 348 Views
  • 1 replies
  • 1 likes
  • 348 Views
  • 1 replies
  • 1 likes

Solved!! Change country

Hi, I'm living in Belgium and I'm working in The Netherlands. Since the introduction of IBAN it is easier to work internationally with 1 bank account. Therefore I just have a Dutch bank account and no Belgian bank account. Now I can't change my count...

  • Newbie
  • Hi,   I'm living in Belgium and I'm working in The Netherlands. Since the introduction of IBAN it is easier to work internationally with 1 bank account. Therefore I just have a Dutch bank acco...
  • Maxim
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Payment issue

hi, I have a few years with my account, recently my debit card associated with my premium account expired so, due to that matter my premium subscription stopped working.My problem is: Now when I try to activate a premium subscription the web page den...

  • Newbie
  • hi,  I have a few years with my account, recently my debit card associated with my premium account expired so, due to that matter my premium subscription stopped working. My problem is:...
  • OpTicNickson
  • Music Fan
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

My premium account does not work

Hi o am having problems with my premium account. Despite I have premium, my Spotify app appears as a free account. I already download the app again and also I have singed off my account however nothing happen. What can I do?

  • Newbie
  • Hi o am having problems with my premium account. Despite I have premium, my Spotify app appears as a free account. I already download the app again and also I have singed off my account however nothi...
  • OviiiOne
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Spotify and Headspace

Hello, I am currently a member of spotify premium for £9.99 a month. The last time I paid the monthly fee was 22nd Feb. I'd like to upgrade to the Spotify + Headspace bundle for £15 a month. When I do it, when will I be charged the first £15? Will it...

  • Newbie
  • Hello,   I am currently a member of spotify premium for £9.99 a month. The last time I paid the monthly fee was 22nd Feb.   I'd like to upgrade to the Spotify + Headspace bund...
  • 176 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 176 Views
  • 0 replies
  • 0 likes

Superuser Contribution Being charged full price even though I've entered my student card.

I've entered my student details multiple times and the £4.99 lasts 1 or 2 months then I check my bank statement and its back up to £9.99. The first couple of times I let it slide but it's happening too frequently now and it's starting to annoy me. I'...

  • Casual Listener
  • I've entered my student details multiple times and the £4.99 lasts 1 or 2 months then I check my bank statement and its back up to £9.99. The first couple of times I let it slide but it's happening t...
  • Jack
  • Roadie
  • 350 Views
  • 5 replies
  • 0 likes
  • 350 Views
  • 5 replies
  • 0 likes

how to stop the free 30 trial subscription without paying for it

hi there, i recently started the free 30 day trail, that says if you stop the subscription before the 30 days are over you dont get charged and its all fine, now that i have got a premium key i wanted to early stop my subscription.. but how?! i cant ...

  • Newbie
  • hi there, i recently started the free 30 day trail, that says if you stop the subscription before the 30 days are over you dont get charged and its all fine, now that i have got a premium key i wante...
  • OpTicNickson
  • Music Fan
  • 1913 Views
  • 3 replies
  • 0 likes
  • 1913 Views
  • 3 replies
  • 0 likes

Solved!! Moving from Premium to Family account

Hi all, I have a personal premium account but I would like to move over to a family account. I have received a family invitation and logged in directly on the Spotify website the using the invitation link and my facebook account. On the website my fa...

  • Casual Listener
  • Hi all,   I have a personal premium account but I would like to move over to a family account. I have received a family invitation and logged in directly on the Spotify website the u...
  • solomon1971
  • Casual Listener
  • 730 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 730 Views
  • 4 replies
  • 0 likes

Spotify on Samsung gear in Europe (UK, Ireland)

Will Spotify be available for the samsung gear in Europe (U.K., Ireland) any time soon? or will tihs feature only be limited to U.S. users?

  • Newbie
  • Will  Spotify be available for the samsung gear in Europe (U.K., Ireland) any time soon? or will tihs feature only be limited to U.S. users?
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Problème de souscription prenium

Bonjour, quand je cherche à entrer ma carte de crédit pour m'abonner au Premium, j'y arrive pas. Il m'indique d'entrer le mois de ma carte de crédit ors je l'ai déjà mis. Aider moi svp.Merci d'avance.

  • Newbie
  • Bonjour, quand je cherche à entrer ma carte de crédit pour m'abonner au Premium, j'y arrive pas. Il m'indique d'entrer le mois de ma carte de crédit ors je l'ai déjà mis. Aider moi svp. Merci d'avan...
  • 126 Views
  • 0 replies
  • 0 likes
  • Premium
  • 126 Views
  • 0 replies
  • 0 likes

Superuser Contribution Tengo el enlace para pasarme de Spotify free a Spotify familiar premium pero...

... no sé dónde pegarlo o cómo pegarlo para que se active, me lo pasó mi padre que activó una cuenta Spotify familiar premium, ya corregí y edité lo del código postal, ahora tenemos el mismo y vivimos en la misma dirección. Además, él me invitó por c...

  • Newbie
  • ... no sé dónde pegarlo o cómo pegarlo para que se active, me lo pasó mi padre que activó una cuenta Spotify familiar premium, ya corregí y edité lo del código postal, ahora tenemos el mismo y vivimo...
  • Yazi
  • Newbie
  • 347 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
  • 347 Views
  • 2 replies
  • 0 likes

Need to speak with someone at spotify

I need a contact number for spotify. My subscription has been charging me twice for over 4 months, and the solution posted in the forums is not helpful because does not apply to my situation since this occurs every month. I need to speak to actual pe...

  • Newbie
  • I need a contact number for spotify. My subscription has been charging me twice for over 4 months, and the solution posted in the forums is not helpful because does not apply to my situation since th...
  • Robare7
  • Newbie
  • 6052 Views
  • 6 replies
  • 4 likes
  • Subscription
  • 6052 Views
  • 6 replies
  • 4 likes

subscription cancel

Hi! So I recently cancelled my Spotify premnium but it still charged me. What do I do?

  • Newbie
  • Hi! So I recently cancelled my Spotify premnium but it still charged me. What do I do?
  • harriafrancine7
  • Newbie
  • 193 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 193 Views
  • 2 replies
  • 0 likes