Payment and cancelling account

Hey. i've ben cancelling my premium account to Day and want to know, hos i get my payment back that Spotify gets tomorrow. I cant contact the Danish departement, without A phonenumber and their e-mail doesn't exist.. what to do?

• Mette90
• Newbie
• Hey.   i've ben cancelling my premium account to Day and want to know, hos i get my payment back that Spotify gets tomorrow.   I cant contact the Danish departement, without A phonenumb...
• 2016-12-12 11:49:03 AM
• 2016-12-12 5:00:03 PM
• Maxim
• Spotify Star
• 156 Views
• 1 replies
• 0 likes

Charged for premium twice

Hello, I wanted to update for premium through the student program and my credit card was charged twice and still on free. Also, I tried to get the premium through the promo You have till Jan 1st and it said I wasn't elegible. Why's that? Abdu need pl...

• Jesalbert10
• Newbie
• Hello, I wanted to update for premium through the student program and my credit card was charged twice and still on free. Also, I tried to get the premium through the promo You have till Jan 1st and ...
• 2016-12-12 12:29:33 PM
• 2016-12-12 4:58:57 PM
• Maxim
• Spotify Star
• 158 Views
• 1 replies
• 0 likes

Premium - ? false offer ?

Why do I receive offers (via email; when connecting, while listening to Spotify...) for 3 months premium for 0.99 EURO and when I click on the link , it offers 3 months for 9.99 Euros ??? !!!

• VEMASO
• Newbie
• Why do I receive offers (via email; when connecting, while listening to Spotify...) for 3 months premium for 0.99 EURO and when I click on the link , it offers 3 months for 9.99 Euros ??? !!! 😞
• 2016-12-12 12:19:04 PM
• 2016-12-12 4:57:50 PM
• Maxim
• Spotify Star
• 161 Views
• 1 replies
• 0 likes

HELP!!!-YARDIM!!!

Hey guys my brother subscried but could not get premium. Its only 0.99 TL for 3 months and i payed twice please help and tell me what i can do about it!Arkadaslar merhaba 3 aylik 1 tl kampayasini kardesime aldim ve yanlislikla 2 kere cektik karttan b...

• Ipeksennn
• Newbie
• Hey guys my brother subscried but could not get premium. Its only 0.99 TL for 3 months and i payed twice 😞 please help and tell me what i can do about it! Arkadaslar merhaba 3 aylik 1 tl kampayas...
• 2016-12-12 3:44:39 PM
• 2016-12-12 4:56:23 PM
• Maxim
• Spotify Star
• 186 Views
• 1 replies
• 0 likes

Getting out of Family Premium Subscription

Hello,I'm now part of a family premium subscription, but due to personal reasons I would like to have a separate premium account, is there a way to do this without asking the owner of the account to remove me? Thanks in advance.

• user-removed
• Visitor
• Hello, I'm now part of a family premium subscription, but due to personal reasons I would like to have a separate premium account, is there a way to do this without asking the owner of the account t...
• 2016-12-12 4:27:22 PM
• 2016-12-12 4:40:05 PM
• howdthattaste
• Regular
• 491 Views
• 1 replies
• 0 likes

Payment of Spotify Premium

I would like to know how to pay my account with my debit account. I can`t use my credit card anymore. Thanks!

• Karuchi1985
• Casual Listener
• I would like to know how to pay my account with my debit account. I can`t use my credit card anymore. Thanks!
• 2016-12-12 2:18:18 PM
• 2016-12-12 3:36:23 PM
• Hubo
• Community Legend
• 237 Views
• 3 replies
• 0 likes

Alterar forma de pagamento /Change Payment method

Estou tentando alterar a forma de pagamento da minha conta, pois cancelei meu cartão de crédito e não encontro a opção de boleto bancário. Conseguem me auxiliar por favor? _______________________________________________________ I'm trying change my p...

• xzoonesx
• Casual Listener
• Estou tentando alterar a forma de pagamento da minha conta, pois cancelei meu cartão de crédito e não encontro a opção de boleto bancário.   Conseguem me auxiliar por favor?   _________...
• 2016-12-07 8:59:59 PM
• 2016-12-12 2:57:54 PM
• xzoonesx
• Casual Listener
• 330 Views
• 4 replies
• 0 likes
• Account
  Other

I am getting charged every two weeks; none of the solutions work for me -- how can I get this solved

• ricknagy
• Newbie
• 2016-12-12 2:01:20 PM
• 2016-12-12 2:38:53 PM
• Bittencourt
• Spotify Star
• 193 Views
• 2 replies
• 0 likes

Vodafone Premium Help

I am in need of a little help with my Spotify account, I currently have a 3-month subscription to Spotify Premium and have since been given an offer from Vodafone for a free 2 year Spotify account.I have tried to activate my Vodafone offer but Spotif...

• Sybexx
• Newbie
• I am in need of a little help with my Spotify account, I currently have a 3-month subscription to Spotify Premium and have since been given an offer from Vodafone for a free 2 year Spotify account. ...
• 2016-12-12 12:51:26 PM
• 2016-12-12 2:20:59 PM
• musiccornercv
• Roadie
• 206 Views
• 1 replies
• 0 likes
• Premium

changing from premium to family

Hey folks, I'm sure this has been answered before but my searching the threads has not been fruitful. Basically I want to change my premium account to a family account. Can someone who has done this just let me know if I just sign up to family accoun...

• ddoorly
• Casual Listener
• Hey folks, I'm sure this has been answered before but my searching the threads has not been fruitful. Basically I want to change my premium account to a family account. Can someone who has done this ...
• 2016-12-12 1:09:59 PM
• 2016-12-12 2:14:29 PM
• Bittencourt
• Spotify Star
• 354 Views
• 3 replies
• 0 likes
• Account
  Premium
  Subscription

how to become a family member

I have a FREE subsciption on Spotify and I've been invited to join a Family. can you advise what are the steps to follow?thanks

• solennledaniel
• Newbie
• I have a FREE subsciption on Spotify and I've been invited to join a Family. can you advise what are the steps to follow? thanks
• 2016-12-12 1:21:44 PM
• 2016-12-12 1:32:21 PM
• Bittencourt
• Spotify Star
• 154 Views
• 1 replies
• 0 likes

Discount Family Subscriptions!

Hello, Does this instruction (https://support.spotify.com/ph/account_payment_help/managing_payments/how-to-cancel-your-subscription/) work on your account?i think not. I don't see cancel subscription in there.. I would like to cancel my subscription....

• Makang
• Newbie
• Hello,     Does this instruction (https://support.spotify.com/ph/account_payment_help/managing_payments/how-to-cancel-your-subscription/) work on your account? i think not. I don't se...
• 2016-12-12 1:10:34 PM
• 2016-12-12 1:20:08 PM
• Bittencourt
• Spotify Star
• 175 Views
• 2 replies
• 0 likes
• Subscription

Missing playlists

I have logged onto my spotify this morning (it logged me out) and it has came to my attention that alll of my playlists have deleted. How could I get these back???

• Sian_yuen
• Newbie
• I have logged onto my spotify this morning (it logged me out) and it has came to my attention that alll of my playlists have deleted. How could I get these back???
• 2016-12-12 9:33:49 AM
• 2016-12-12 12:18:23 PM
• Bittencourt
• Spotify Star
• 197 Views
• 1 replies
• 0 likes
• Other

Site bought the wrong premium

Dear community,I wanted to get the 3 months premium deal, but the site bought only the 1 month for me.Now i only get 1 month of premium while the deal was 3.I clicked on it, but it only went to 1 month so i thought that is it?Can some mod help me wit...

• AnnoyingDutchMa
• Regular
• Dear community, I wanted to get the 3 months premium deal, but the site bought only the 1 month for me. Now i only get 1 month of premium while the deal was 3. I clicked on it, but it only went ...
• 2016-12-06 12:37:11 PM
• 2016-12-12 11:52:29 AM
• Bittencourt
• Spotify Star
• 257 Views
• 4 replies
• 0 likes
• Premium

Descontou no Cartão e não tornei Premium

TENTEI TRANSFORMAR MINHA CONTA CONTA EM PREMIUM ATRAVÉS DO SITE DO SPOTIFY. FOI CREDITADO EM MEU CARTÃO, PORÉM, MINHA CONTA PERMANECE FREE. GOSTARIA QUE HOUVESSE O CANCELAMENTO DESTE CRÉDITO NO MEU CARTÃO, PRECISO SABER COMO PROCEDER.

• user-removed
• Visitor
• TENTEI TRANSFORMAR MINHA CONTA CONTA EM PREMIUM ATRAVÉS DO SITE DO SPOTIFY. FOI CREDITADO EM MEU CARTÃO, PORÉM, MINHA CONTA PERMANECE FREE. GOSTARIA QUE HOUVESSE O CANCELAMENTO DESTE CRÉDITO NO MEU C...
• 2016-12-12 3:25:53 AM
• 2016-12-12 11:44:34 AM
• Bittencourt
• Spotify Star
• 446 Views
• 4 replies
• 0 likes

Trying to access family plan on other devices (iPhone)

I've sent the link to my husband's phone via text. Our whole family uses the same applestore account. When I click the link, I get a message that says "Cannot join Premium for Family" and a secondary message " Sorry! You're already a member of this (...

• mlperkins5
• Newbie
• I've sent the link to my husband's phone via text.  Our whole family uses the same applestore account.  When I click the link, I get a message that says "Cannot join Premium for Family"&nbs...
• 2016-12-11 6:23:55 PM
• 2016-12-12 7:25:11 AM
• crematedman
• Community Legend
• 153 Views
• 1 replies
• 0 likes
• Premium