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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484396 Views
  • 979 replies
  • 111 likes
  • Account
  • 484396 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211590 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211590 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121268 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121268 Views
  • 72 replies
  • 12 likes

Superuser Contribution Logging in

Spotify says either my Password or username is wrong when it try to log in to the app, but they both work when I log in on the website? I've tried changing my password, resetting my phone, deleting the app then getting again on the App Store, nothing...

  • Newbie
  • Spotify says either my Password or username is wrong when it try to log in to the app, but they both work when I log in on the website? I've tried changing my password, resetting my phone, deleting t...
  • Alejandro_C
  • Spotify Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Login
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Account paid but still free!

Hi Everyone! I need an information!I've just paid my 3 months at 0.99 cent account (I can see it from my bank website), but in my pc, iPhone and iPad, I still have the free version.. I tried to reinstall the app but also the Spotify website ask me if...

  • Newbie
  • Hi Everyone!  I need an information! I've just paid my 3 months at 0.99 cent account (I can see it from my bank website), but in my pc, iPhone and iPad, I still have the free version.. I tried...
  • Alejandro_C
  • Spotify Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
    Unlimited
  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country Change

Hi,I don't use Spotify Premium, only the basic one. Unfortunately, since I moved to another country I can't login because 14 days passed away and now I can't change my country in my profil. How can I solve this issue?Thankk you for your suggestions, ...

  • Newbie
  • Hi, I don't use Spotify Premium, only the basic one. Unfortunately, since I moved to another country I can't login because 14 days passed away and now I can't change my country in my profil. Ho...
  • Alejandro_C
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 1 likes
  • Account
  • 203 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Accidentally deleted playlist contents

Hi, i have my Spotify hooked up to my Sonos, and accidentally deleted the entire contents of a playlist (not the playlist its self) via the Sonos client. The delete key is right next to the enter key on a Mac I knew about the restore playlist feature...

  • Casual Listener
  • Hi, i have my Spotify hooked up to my Sonos, and accidentally deleted the entire contents of a playlist (not the playlist its self) via the Sonos client. The delete key is right next t...
  • Alejandro_C
  • Spotify Legend
  • 643 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 643 Views
  • 1 replies
  • 1 likes

How do I contact billing?

I am being charged for Premium and never signed up for it andn when I log on to my account I am welcomed with a banner that reads "Try Premium For Free". No direct customer service options? Come on Spotify you can do better than this.

  • Casual Listener
  • I am being charged for Premium and never signed up for it andn when I log on to my account I am welcomed with a banner that reads "Try Premium For Free".  No direct customer service options? Co...
  • sunprincipe
  • Casual Listener
  • 3323 Views
  • 2 replies
  • 1 likes
  • Premium
  • 3323 Views
  • 2 replies
  • 1 likes

Superuser Contribution [All Platforms][Connect] I' m on holiday in another country,my family account does not work

I just converted my account from premium to family. As we are registered in belgium and currently for 1 month in the USA for holiday,the activation does not work for my family. Stupid as we now have the time to listen to music.What to do?

  • Newbie
  • I just converted my account from premium to family. As we are registered in belgium and currently for 1 month in the USA for holiday,the activation does not work for my family. Stupid as we now have ...
  • Alejandro_C
  • Spotify Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Connect
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login from phone - using facebook; can't set up device password either.

So that's it, I can't connect to facebook on my phone (Samdung J5 with Android) in general (doesn't recognise that my profile exists).Tried to set a password to the username, but when I try to type in a new pass, Spotify website says "There was a pro...

  • Newbie
  • So that's it, I can't connect to facebook on my phone (Samdung J5 with Android) in general (doesn't recognise that my profile exists). Tried to set a password to the username, but when I try to ty...
  • Alejandro_C
  • Spotify Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't change country settings

Hi, I can't change country without payment for the premium. It says 'To change your profile country you'll need to update your payment details.' When i open it there is a place to write new card details but the confirmation button is ' Start my spoti...

  • Newbie
  • Hi, I can't change country without payment for the premium. It says 'To change your profile country you'll need to update your payment details.' When i open it there is a place to write new card deta...
  • Alejandro_C
  • Spotify Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing country settings...

I made my account when i was staying in Canada, but then i left there and have gotten back to my own country a month ago.When i try to log into my account from my country, they say "It doesnt match with the country you've set on your profile, please ...

  • Newbie
  • I made my account when i was staying in Canada, but then i left there and have gotten back to my own country a month ago. When i try to log into my account from my country, they say "It do...
  • Alejandro_C
  • Spotify Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium and facebook account aren't linked

I have a spotify account through my facebook account and I purchased a premium account through another email and I want to connect my facebook account to this new premium account and I can't find out how. Can someone please help me.

  • Newbie
  • I have a spotify account through my facebook account and I purchased a premium account through another email and I want to connect my facebook account to this new premium account and I can't find out...
  • Alejandro_C
  • Spotify Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with old account and new account PayPal Subscription

I've tried to find information on this but can't really seem to find anything in this specific situation. I had a paypal account hooked up to my old facebook account. All is well. Until I decided to delete the facebook account, ontop of this, I made ...

  • Visitor
  • I've tried to find information on this but can't really seem to find anything in this specific situation.   I had a paypal account hooked up to my old facebook account. All is well. Until I de...
  • Alejandro_C
  • Spotify Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 332 Views
  • 1 replies
  • 0 likes

Payed for subscriptiion and cancled it right away

Ok, so I just bought a subcription for premium. Thinkin I could just pay for one month of premium I cancled the subcription right after I confimed my purchase, (this has worked in the past I might add) only to find out that not only do I not have pre...

  • Newbie
  • Ok, so I just bought a subcription for premium. Thinkin I could just pay for one month of premium I cancled the subcription right after I confimed my purchase, (this has worked in the past I might ad...
  • user-removed
  • Not applicable
  • 368 Views
  • 2 replies
  • 0 likes
  • 368 Views
  • 2 replies
  • 0 likes

7 day free trial

I just made a new account and I'm trying to get the 7 day free trail and it just goes straight to premium without giving me an option of the 7 day free trail

  • Newbie
  • I just made a new account and I'm trying to get the 7 day free trail and it just goes straight to premium without giving me an option of the 7 day free trail
  • Astame
  • Community Legend
  • 970 Views
  • 17 replies
  • 0 likes
  • Free
  • 970 Views
  • 17 replies
  • 0 likes

Solved!! Distinct mail address from facebook

Hi, I created an account with facebook, that used my main email address. I deleted my facebook account and then now i can't login with this email address anymore. I would like to get back the hand on this account to activate a premium account. How is...

  • Newbie
  • Hi,   I created an account with facebook, that used my main email address. I deleted my facebook account and then now i can't login with this email address anymore.   I would like to ge...
  • user-removed
  • Not applicable
  • 487 Views
  • 1 replies
  • 0 likes
  • Account
  • 487 Views
  • 1 replies
  • 0 likes

Bought Premium - Didn't Receive.. Student Discount

Something needs to be fixed with the Student Discount Premium taking our money and giving us nothing in return. It's supposed to be a nice thing for us "POOR" students to have but instead we're getting robbed. I can't afford $5 handouts. I failed to ...

  • Newbie
  • Something needs to be fixed with the Student Discount Premium taking our money and giving us nothing in return.  It's supposed to be a nice thing for us "POOR" students to have but instead we're...
  • user-removed
  • Not applicable
  • 360 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 360 Views
  • 2 replies
  • 0 likes

Spotify for Family

We want to change our account from premium to Spotify for Family but it doesn't seem like it's working. Please tell us what to do, or go to our account and see what's wrong. Thanks

  • Newbie
  • We want to change our account from premium to Spotify for Family but it doesn't seem like it's working. Please tell us what to do, or go to our account and see what's wrong. Thanks
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
  • 253 Views
  • 1 replies
  • 0 likes

Can't log in says I'm abroad 14 days

I have my region set to Ireland in the App Store have deleted and reinstalled the Spotify app whilst in Ireland from the Irish App Store and have my address down as Ireland in my Spotify account. My husband just bought Spotify family for the both of ...

  • Newbie
  • I have my region set to Ireland in the App Store have deleted and reinstalled the Spotify app whilst in Ireland from the Irish App Store and have my address down as Ireland in my Spotify account. My ...
  • oscitare
  • Composer
  • 521 Views
  • 1 replies
  • 0 likes
  • Account
  • 521 Views
  • 1 replies
  • 0 likes

Logging in

My dad has the spotify app and he never made an account for it until now. He tried to register for an account, and when he put his email in. It said that his email was already registered so when he tired to sign uo it said he's email doesn't exist. W...

  • Newbie
  • My dad has the spotify app and he never made an account for it until now. He tried to register for an account, and when he put his email in. It said that his email was already registered so when he t...
  • oscitare
  • Composer
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
  • 301 Views
  • 1 replies
  • 0 likes

Paying for subscription for but can't use and I cant see any of my banking info to stop paying they

Paying for subscription for but can't use and I cant see any of my banking info to stop paying. They say that my profile that I am log in to maybe wrong but they still sending me Emails under that name.Cant find number or real person to talk to.

  • Casual Listener
  • Paying for subscription for but can't use and I cant see any of my banking info to stop paying. They say that my profile that I am log in to maybe wrong but they still sending me Emails under that na...
  • KatesHere
  • Community Legend
  • 458 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 458 Views
  • 3 replies
  • 0 likes

Solved!! I Just Started Premium

Hello,So I will just started my 3 month trial of premium and it only is $.99 per month. I got the first month but now it's been 2 months and nothing has been taken out, can anyone explain to my why? On my account it said that it would be renewed on 9...

  • Casual Listener
  • Hello, So I will just started my 3 month trial of premium and it only is $.99 per month. I got the first month but now it's been 2 months and nothing has been taken out, can anyone explain to my why...
  • KatesHere
  • Community Legend
  • 487 Views
  • 3 replies
  • 0 likes
  • Premium
  • 487 Views
  • 3 replies
  • 0 likes