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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9318 Views
  • 3 replies
  • 9 likes
  • Security
  • 9318 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484638 Views
  • 979 replies
  • 111 likes
  • Account
  • 484638 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211620 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211620 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121315 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121315 Views
  • 72 replies
  • 12 likes

Superuser Contribution Coutry

Im trying to use my prepaid card That I just bought but I cant since it stuck in like a grey box that doesnt let me choose any country please Help me change it to Hong Kong

  • Newbie
  •   Im trying to use my prepaid card That I just bought but I cant since it stuck in like a grey box that doesnt let me choose any country please Help me change it to Hong Kong
  • Alejandro_C
  • Spotify Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Members keep getting replaced

I currently have Spotify Family and keep getting members replaced with unknown users. I have my account linked to Facebook where I have a few layers of security as well as notifications if my account is accessed so I know that it is not a breech of f...

  • Newbie
  • I currently have Spotify Family and keep getting members replaced with unknown users. I have my account linked to Facebook where I have a few layers of security as well as notifications if my account...
  • Alejandro_C
  • Spotify Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Creating a playlist for a specific group of people

Hey Community! I would like to know it there is a way that I can start a playlist that only a specific group of people can access...Do I do this through my own account, or do I need to start a new account? If it would be through my account, how do I ...

  • Newbie
  • Hey Community!   I would like to know it there is a way that I can start a playlist that only a specific group of people can access...Do I do this through my own account, or do I need to start...
  • Alejandro_C
  • Spotify Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
  • 168 Views
  • 1 replies
  • 0 likes

Changed Email to a wrong one, and now i forget my password

hello,i changed my email and password several months ago. recently, i opened my profile and noticed that i mistype my email account (i type @gmai.com instead of @gmail.com). when i'm trying to change it, i can't, because i forget my password (i rando...

  • Casual Listener
  • hello, i changed my email and password several months ago.  recently, i opened my profile and noticed that i mistype my email account (i type @gmai.com instead of @gmail.com). when i'm trying ...
  • awangn6600
  • Casual Listener
  • 420 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 420 Views
  • 2 replies
  • 1 likes

Superuser Contribution Add on From phone network

I just entered a new contract with my phone netwrok (Vodafone Ireland), one of the perks of the contract is free spotify prenium for 2 years. I already have an exisitng spotify account which had a prenium subsciprion up until I cancelled it today. I'...

  • Newbie
  • I just entered a new contract with my phone netwrok (Vodafone Ireland), one of the perks of the contract is free spotify prenium for 2 years. I already have an exisitng spotify account which had a pr...
  • Alejandro_C
  • Spotify Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family - I cancelled my Premium prior to accepting the invite. Now I cannot log into IOS

I upgraded my account to Family and sent an invite to my wife. Prior to her accepting and redeeming the voucher/invitation code she cancelled her premium. Now she cannot log into her Iphone app. My account says she is active. What shall I do?

  • Newbie
  • I upgraded my account to Family and sent an invite to my wife. Prior to her accepting and redeeming the voucher/invitation code she cancelled her premium. Now she cannot log into her Iphone app. My a...
  • Alejandro_C
  • Spotify Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Self Service | Device Management

I have now paid 25.84$ for the past 2 months for spotify..that is outrageous and way to much money! And to top it off I haven't been able to access the services cause it keeps saying I need to purchase the premium which I have cause you people are ch...

  • Newbie
  • I have now paid 25.84$ for the past 2 months for spotify..that is outrageous and way to much money! And to top it off I haven't been able to access the services cause it keeps saying I need to purcha...
  • Alejandro_C
  • Spotify Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 237 Views
  • 1 replies
  • 0 likes

Gift Card

I bought a GiftCard and saw it being activated but everytime I try to put it in it says that the code is not aviable in this country (I bought it in the city I live) or oops try again.

  • Newbie
  • I bought a GiftCard and saw it being activated but everytime I try to put it in it says that the code is not aviable in this country (I bought it in the city I live) or oops try again.
  • papou1334
  • Regular
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Erro no Pagamento

Fiz o pagamento do cartão crédito(modo de pagamento escolhido) porém o Spotify está me mandando emails falando que o pagamento não foi feito.Alguém poderia me explicar o que podem estar acontecendo

  • Casual Listener
  • Fiz o pagamento do cartão crédito(modo de pagamento escolhido) porém o Spotify está me mandando emails falando que o pagamento não foi feito. Alguém poderia me explicar o que podem estar acontecendo
  • Alejandro_C
  • Spotify Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 182 Views
  • 1 replies
  • 0 likes

no longer want premier

i have tryed logging in logging out on the app on the website on a desktop on the app it says premier on the website it says free!? ive tryed on the help page but didnt work at all! help?!

  • Newbie
  • i have tryed logging in logging out on the app on the website on a desktop on the app it says premier on the website it says free!? ive tryed on the help page but didnt work at all! help?!
  • Jordi
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • Premium
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant play music

Hi i have "free" spotify but I can't listen to any music. When I press the play button it doesnt work. It doesn't say anything it just doesn't work! It has not been working ever since I got this. Please can you help me..

  • Casual Listener
  • Hi i have "free" spotify but I can't listen to any music. When I press the play button it doesnt work. It doesn't say anything it just doesn't work! It has not been working ever since I got this. Ple...
  • Jordi
  • Community Legend
  • 227 Views
  • 2 replies
  • 0 likes
  • Free
  • 227 Views
  • 2 replies
  • 0 likes

Superuser Contribution Eliminar el inicio de sesión de facebook

Buenos dias: Quisiera saber cual es la manera de eliminar o desvincular el inicio de sesion de facebook, esto es regresar al inicio solo por usuario y contraseña, mi cuenta fue creada de inicio con mi correo personal, por tanto me gustaria regresar a...

  • Newbie
  • Buenos dias:   Quisiera saber cual es la manera de eliminar o desvincular el inicio de sesion de facebook, esto es regresar al inicio solo por usuario y contraseña, mi cuenta fue creada de ini...
  • Alejandro_C
  • Spotify Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution When will my gift card be delivered

Hi. I bought a spotify gift card for my dad and used my email address because he doesn't use one. I selected for it to be sent today and it still hasn't been sent? What do I do an can I actually contact them rather than this forum? They have given me...

  • Newbie
  • Hi.  I bought a spotify gift card for my dad and used my email address because he doesn't use one. I selected for it to be sent today and it still hasn't been sent? What do I do an can I actu...
  • Alejandro_C
  • Spotify Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't log in to my account.

Hello, I have my account remembered on both my phone and my computer, but today when I were to listen to some music whilst on the bike I was logged out. I couldn't log in with my username and password which I'm 100% possitive is correct. I'd like to ...

  • Visitor
  • Hello,    I have my account remembered on both my phone and my computer, but today when I were to listen to some music whilst on the bike I was logged out.   I couldn't log in with...
  • Alejandro_C
  • Spotify Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution i couldn't find my other account but it is active

i have 1 free account and a paid account. using the paid account, I was trying to search for the free account by username. it just doesn't come up. No result. But i am able to log on using that free account. Why is that? Need help.

  • Newbie
  • i have 1 free account and a paid account. using the paid account, I was trying to search for the free account by username. it just doesn't come up. No result. But i am able to log on using that free ...
  • Alejandro_C
  • Spotify Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Free
    Subscription
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't join family

Even though my husbands account is in Australia and my country is set to Australia, It says I have to be in the same country in order to join his family account - i'm confused!

  • Newbie
  • Even though my husbands account is in Australia and my country is set to Australia, It says I have to be in the same country in order to join his family account - i'm confused!
  • Alejandro_C
  • Spotify Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in, my ex changed his password

Good day!!!! I have this problem.I registered spotify premium using my phone number, money and all but unfortunately i forgot that the facebook logged on was my boyfriend's.So I'm using my boyfriend's spotify account instead of mine... (we know that ...

  • Newbie
  • Good day!!!! I have this problem. I registered spotify premium using my phone number, money and all but unfortunately i forgot that the facebook logged on was my boyfriend's. So I'm using my bo...
  • Alejandro_C
  • Spotify Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in

Hi i cant sign in with my spotify username. It says there is no active account with the username, but i have paid so i odnt know why this is. Its now for 2 days

  • Newbie
  • Hi i cant sign in with my spotify username. It says there is no active account with the username, but i have paid so i odnt know why this is. Its now for 2 days
  • Alejandro_C
  • Spotify Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Login
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Never received email

Hey guys! So I have a similar problem, I also paid for my premium using the App Store on my iPhone6s and not only am I showing up as free in the Spotify app and website, but I also did not receive an email from Spotify confirming the upgrade. However...

  • Newbie
  • Hey guys! So I have a similar problem, I also paid for my premium using the App Store on my iPhone6s and not only am I showing up as free in the Spotify app and website, but I also did not receive an...
  • Alejandro_C
  • Spotify Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Premium
  • 154 Views
  • 1 replies
  • 0 likes

I got hacked

Today I received a Mail, that my eMail-Address got changend, but I never chenged it.I've sent a Mail back to account-details-changed@spotify.com requesting to change it back and now I'm just wondering how long it does take to solve this case.

  • Newbie
  • Today I received a Mail, that my eMail-Address got changend, but I never chenged it. I've sent a Mail back to account-details-changed@spotify.com requesting to change it back and now I'm just w...
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 182 Views
  • 1 replies
  • 0 likes