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I got hacked

I got hacked

Today I received a Mail, that my eMail-Address got changend, but I never chenged it.

I've sent a Mail back to account-details-changed@spotify.com requesting to change it back and now I'm just wondering how long it does take to solve this case.

Reply
1 Reply

Hey @CloudMcFox,

 

Spotify Support usually replies within 24-48 hours. I'd recommend reaching out to Spotify Support through one of the following links:

 

Contact form: http://bit.ly/SpotifyCFA (Make sure you're logged out of any Spotify accounts while using the form)

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

MaximSpotify Star
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