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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8962 Views
  • 1 replies
  • 9 likes
  • Security
  • 8962 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480794 Views
  • 979 replies
  • 111 likes
  • Account
  • 480794 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210597 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210597 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120714 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120714 Views
  • 72 replies
  • 12 likes

How can i get an artist page deleted?

Something embarrassing has been posted under an artist page with my full name and i want it to get deleted. It got quite some views so it also automatically uploaded the content to YouTube. I've asked the person if he could delete it but after a mont...

  • Casual Listener
  • Something embarrassing has been posted under an artist page with my full name and i want it to get deleted. It got quite some views so it also automatically uploaded the content to YouTube. I've aske...
  • Billy-J
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

email notifications

PlanPremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to receive emails whenever I would log into my spotify account, and now (without changing anything) do not receive emails regarding log ins. I’d lik...

  • Casual Listener
  • Plan Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used to receive emails whenever I would log into my spotify acc...
  • Billy-J
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

reporting premium account seller

I don´t know where to report those seller so I do it right here, I cant believe someone can sell without trouble now about 1400 Spotify Upgrades with his business company Offer on eBayREMOVED Ebay SellerREMOVED His homepageREMOVED *community rock sta...

  • Visitor
  • I don´t know where to report those seller so I do it right here, I cant believe someone can sell without trouble now about 1400 Spotify Upgrades with his business company   Offer on eBay REMO...
  • Billy-J
  • Spotify Star
  • 814 Views
  • 1 replies
  • 0 likes
  • 814 Views
  • 1 replies
  • 0 likes

Solved!! I have albums under an account i cannot access

My Question or Issuehi, i have uploaded an album on spotify through a 3rd party "distrokid".... i also had an album uploaded to spotify years ago by a friend. Both of these albums appear under artist "nikademus" but i have no access to this account. ...

  • Visitor
  • My Question or Issue hi, i have uploaded an album on spotify through a 3rd party "distrokid".... i also had an album uploaded to spotify years ago by a friend. Both of these albums appear under arti...
  • EthanS1
  • Community Legend
  • 593 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 593 Views
  • 2 replies
  • 0 likes

Can't redeem premium voucher

I bought a premium monthly voucher but it pops an error message and says I should contact support. What do I do? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) ...

  • Visitor
  • I bought a premium monthly voucher but it pops an error message and says I should contact support. What do I do?   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...
  • AdamDamon
  • Spotify Star
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

Solved!! Has there been a data breach

A Number of people are reporting username and passwords not working. Over the last 2 days i have had people from three different countries access my account.Two added themselves to my family plan and they managed to reset my address and change my pas...

  • Newbie
  • A Number of people are reporting username and passwords not working. Over the last 2 days i have had people from three different countries access my account. Two added themselves to my family plan...
  • Billy-J
  • Spotify Star
  • 624 Views
  • 1 replies
  • 0 likes
  • 624 Views
  • 1 replies
  • 0 likes

Spotify won't log in on ps4 /Android TV. Spotify connect doesn't work

PlanPremiumCOUNTRY AUSTRALIA Device(ANDROID TV /PS4 /SPOTIFY CONNECT FROM ANDROID MOBILE )Operating System(, Android Oreo, LATEST PS4 UPDATE My Question or Issue*Just before posting this I checked for a Spotify Android TV update and there was one. I ...

  • Casual Listener
  • Plan Premium COUNTRY AUSTRALIA  Device (ANDROID TV /PS4 /SPOTIFY CONNECT FROM ANDROID MOBILE ) Operating System (, Android Oreo, LATEST PS4 UPDATE    My Question or Issu...
  • Joel-M
  • Composer
  • 923 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 923 Views
  • 1 replies
  • 0 likes

Account

PlanPremiumCountry USA Device : IPhone XR Operating System(iOSMy Question or Issuei made a Spotify account under the name Unnatural , my pfp is me sitting on a field goal post in a black hoodie. I then bought the bundle for Hulu and Spotify and regis...

  • Visitor
  • Plan Premium Country USA  Device : IPhone XR  Operating System (iOS My Question or Issue i made a Spotify account under the name Unnatural , my pfp is me sitting on a field goal post...
  • Joel-M
  • Composer
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

[Android][Playlists] Recently Played on Home Page

The Recently Played section recently disappeared from the Home Page on the Android mobile app. This is an essential function to my listening. Honestly I don't care where you put it--back on the Home Page, it's old home in the Library, a new home some...

  • Newbie
  • The Recently Played section recently disappeared from the Home Page on the Android mobile app. This is an essential function to my listening.   Honestly I don't care where you put it--back on ...
  • Joel-M
  • Composer
  • 360 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 360 Views
  • 1 replies
  • 0 likes

[Desktop][Other] Advertising on premium account, when I listen to playlists

I find myself listening to a playlist and I get advertising from Spotify, in which I am thanked for choosing them, I don't want to hear that when I have the premium package, one of the reasons why I pay is to not hear advertising!

  • Visitor
  • I find myself listening to a playlist and I get advertising from Spotify, in which I am thanked for choosing them, I don't want to hear that when I have the premium package, one of the reasons why I ...
  • Joel-M
  • Composer
  • 433 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 433 Views
  • 1 replies
  • 0 likes

Charged extra

PlanFree/PremiumCountryUnited StatesDeviceGoogle pixel 2XLOperating SystemANDROID My Question or Issue Charged an extra $41 on top of my $9.99... any reason for this I cannot find one in my agreement?

  • Visitor
  • Plan Free/Premium Country United States Device Google pixel 2XL Operating System ANDROID   My Question or Issue   Charged an extra $41 on top of my $9.99... any reason for this I...
  • Billy-J
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 392 Views
  • 1 replies
  • 0 likes

Can't Change My Account's Email

Hi, When I go to: https://www.spotify.com/us/account/profile/ I can't update my email address. I created my account through Facebook and have since updated the email I use for my Facebook account. I also would like to change my username which right n...

  • Casual Listener
  • Hi,   When I go to:    https://www.spotify.com/us/account/profile/   I can't update my email address. I created my account through Facebook and have since updated the email ...
  • Billy-J
  • Spotify Star
  • 739 Views
  • 3 replies
  • 0 likes
  • Account
  • 739 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to login and change my password

PlanPremium on family plan Country DeviceiPhone 11Operating SystemiOS 13.6.1 My Question or IssueI went to play music on my phone today and I saw that I had been logged out of my account. Everything was completely fine yesterday and I had no problems...

  • Visitor
  •   Plan Premium on family plan  Country   Device iPhone 11 Operating System iOS 13.6.1   My Question or Issue I went to play music on my phone today and I saw that I had...
  • Ivan
  • Spotify Legend
  • 434 Views
  • 2 replies
  • 0 likes
  • 434 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't create a brand new free account

I have upgraded to a Family Plan and send my son an invitation. Immediate problem is that the link from the "invitation" email takes me to a login page. So problem one - what account do I login with? He doesn't have an account. So after digging aroun...

  • Regular
  • I have upgraded to a Family Plan and send my son an invitation. Immediate problem is that the link from the "invitation" email takes me to a login page. So problem one - what account do I login with?...
  • Mihail
  • Spotify Legend
  • 19950 Views
  • 11 replies
  • 2 likes
  • Account
  • 19950 Views
  • 11 replies
  • 2 likes

Superuser Contribution Premiumu iptal etmeme rağmen para çekmeye devam ediyor.

PlanFreeCountryTurkeyDeviceSamsung Galaxy S5Operating SystemAndroid 6.1 My Question or IssueMerhabalar, spotify üyeliğimden çift ödeme alındığını yaklaşık 5-6 ay önce öğrendim sıkıntı etmedim fakat daha sonra istediğim müziklerin olmadığını görünce i...

  • Newbie
  • Plan Free Country Turkey Device Samsung Galaxy S5 Operating System Android 6.1   My Question or Issue Merhabalar, spotify üyeliğimden çift ödeme alındığını yaklaşık 5-6 ay önce öğrendi...
  • Xenia
  • Moderator
  • 1859 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1859 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot log in

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueI cannot log into my account, though I know that my login information is correct. I get a message displaying "The username or password is incorrect (Error code: auth: 2)" I've ...

  • Visitor
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue I cannot log into my account, though I know that my login information is correct. I get a messa...
  • Ivan
  • Spotify Legend
  • 452 Views
  • 2 replies
  • 0 likes
  • 452 Views
  • 2 replies
  • 0 likes

Superuser Contribution 2 accounts one email adress

HiI have a problem, because I made (not on purpose) two accounts on the same email address. I didn't know it was possible. My problem is one of the account is Spotify free and the second one which I use all the time is Spotify premium. Sometimes I lo...

  • Visitor
  • Hi I have  a problem, because I made (not on purpose) two accounts on the same email address. I didn't  know it was possible. My problem is one of the account is Spotify free and the secon...
  • Alex
  • Spotify Legend
  • 777 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 777 Views
  • 3 replies
  • 0 likes

My Parent's Spotify Plays and Likes are appearing on my account

PlanMums: FreeMine: PremiumCountryEnglandDeviceMums: Huawei P9 LiteMine: Huawei Y6 2019 & Google Home MiniOperating SystemMums: UnknownMine: Android 9 My Question or IssueA week or so ago I was on the plane and noticed there were random songs in my l...

  • Visitor
  • Plan Mums: Free Mine: Premium Country England Device Mums: Huawei P9 Lite Mine: Huawei Y6 2019 & Google Home Mini Operating System Mums: Unknown Mine: Android 9   My Question or ...
  • Jose_M
  • Spotify Star
  • 641 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 641 Views
  • 1 replies
  • 0 likes

Van premium naar free account

Hallo! Sinds vanochtend ben ik ineens uitgelogd op mijn account (vannacht nog de hele nacht Spotify geluisterd) na het aanmelden ben ik van premium account naar een free account gegaan. Ook bestaat mijn gebruikersnaam uit cijfers en niet uit mijn gew...

  • Visitor
  • Hallo!   Sinds vanochtend ben ik ineens uitgelogd op mijn account (vannacht nog de hele nacht Spotify geluisterd) na het aanmelden ben ik van premium account naar een free account gegaan. Ook ...
  • OneByBoo
  • Roadie
  • 555 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
  • 555 Views
  • 1 replies
  • 0 likes

Receipt for $9.90 SGD Charge for $10 in my bank statement

Going through my account for the year and I have receipts for $9.90 and Spotify is actually billing me $10 a month. Overcharging users an extra 10 cents a month adds up to a substantial amount of money if they overcharge everyone in Singapore and exp...

  • Visitor
  • Going through my account for the year and I have receipts for $9.90 and Spotify is actually billing me $10 a month. Overcharging users an extra 10 cents a month adds up to a substantial amount of mon...
  • OneByBoo
  • Roadie
  • 693 Views
  • 1 replies
  • 0 likes
  • 693 Views
  • 1 replies
  • 0 likes