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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484385 Views
  • 979 replies
  • 111 likes
  • Account
  • 484385 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211590 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211590 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121267 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121267 Views
  • 72 replies
  • 12 likes

Does Spotfiy music delete from your phone/iPod after the subscription is over?

If I was to buy someone a 3 month subscription, and they were to use it and save music and playlists to their device, once the three months was up would that music that was already saved delete?

  • Newbie
  • If I was to buy someone a 3 month subscription, and they were to use it and save music and playlists to their device, once the three months was up would that music that was already saved delete?
  • Peter__
  • Community Legend
  • 191 Views
  • 2 replies
  • 0 likes
  • 191 Views
  • 2 replies
  • 0 likes

Solved!! Gift card issues/not working

So my friend got me a gift card for me to use for spotify premium 3 months. I entered the pincode and it stood that things were now working fine, they then wanted me to enter my phone number, since premium works on my phone aswell but didnt bother do...

  • Newbie
  • So my friend got  me a gift card for me to use for spotify premium 3 months. I entered the pincode and it stood that things were now working fine, they then wanted me to enter my phone number, s...
  • Adam
  • Roadie
  • 1542 Views
  • 3 replies
  • 0 likes
  • 1542 Views
  • 3 replies
  • 0 likes

Solved!! From Premium trial to Unlimited service & avoiding a credit card charge...

Hey guys, I signed up a for free Spotify Premium trial back on 12/04/13, & I was told that if I didn't remove the premium service before 01/04/14 (which btw is tomorrow) that my credit card would be charged on that date. As such I changed my premium ...

  • Casual Listener
  • Hey guys,   I signed up a for free Spotify Premium trial back on 12/04/13, & I was told that if I didn't remove the premium service before 01/04/14 (which btw is tomorrow) that...
  • Adam
  • Roadie
  • 718 Views
  • 4 replies
  • 0 likes
  • Free
    Premium
    Subscription
    Unlimited
  • 718 Views
  • 4 replies
  • 0 likes

Can't change Spotify email to same as Facebook email after merge

I've linked my Facebook and Spotify accounts, however they were registered with two different email addresses and I can't change the one registered on Spotify to the one registered with Facebook (it says there is already an existing account). How do ...

  • Casual Listener
  • I've linked my Facebook and Spotify accounts, however they were registered with two different email addresses and I can't change the one registered on Spotify to the one registered with Facebook (it ...
  • Adam
  • Roadie
  • 543 Views
  • 3 replies
  • 0 likes
  • 543 Views
  • 3 replies
  • 0 likes

Email in use

I unlinked my Facebook account from my Spotify account, and I want to use the email from Facebook for a seperate Spotify account. When I sign up with that email, it says it's in use. I can't login with an email address, and I don't want to login with...

  • Visitor
  • I unlinked my Facebook account from my Spotify account, and I want to use the email from Facebook for a seperate Spotify account. When I sign up with that email, it says it's in use. I can't log...
  • Adam
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
  • 225 Views
  • 1 replies
  • 0 likes

Being charged for an account I don't use!

Hello, So I noticed on my bank statements I was still being charged for a premium account I had with spotifuggle under the name of samybv2. This account I had tied to my facebook, which I deleted over 2 months ago. That being said, since my account w...

  • Casual Listener
  • Hello, So I noticed on my bank statements I was still being charged for a premium account I had with spotifuggle under the name of samybv2.  This account I had tied to my facebook, which I del...
  • Adam
  • Roadie
  • 331 Views
  • 4 replies
  • 0 likes
  • Account
  • 331 Views
  • 4 replies
  • 0 likes

Deleted playlist on accident

I accidentally deleted my Rap playlist on spotify. Is there any way to retrieve it! Had over 200 songs there. Please help!

  • Newbie
  • I accidentally deleted my Rap playlist on spotify. Is there any way to retrieve it! Had over 200 songs there. Please help!
  • Josh
  • Community Legend
  • 1065 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1065 Views
  • 1 replies
  • 0 likes

problem when paying premium...

I have had premium for over a few months and i pay through spotify card. I just went to pay it and it gave me unlimited for two months. i don't use unlimited. i use premium. is there anyway i can put my payment to that?

  • Newbie
  • I have had premium for over a few months and i pay through spotify card. I just went to pay it and it gave me unlimited for two months. i don't use unlimited. i use premium. is there anyway i can put...
  • Josh
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 194 Views
  • 1 replies
  • 0 likes

Payment failure

I'm trying to pay for an account but it keeps failing so I tried to just buy an e gift card and same thing I'm trying to use a visa gift card does spotify not accept them? Even for e gift card purchases..and I've check the balance there is more then ...

  • Newbie
  • I'm trying to pay for an account but it keeps failing so I tried to just buy an e gift card and same thing I'm trying to use a visa gift card does spotify not accept them? Even for e gift card purcha...
  • MikeyB
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

No username and need to cancel still being charged

I am being charged for a spotify and I do not use it. Im getting emails from spotify but I do not know my username to login. Its not linked to my fb account.

  • Newbie
  • I am being charged for a spotify and I do not use it. Im getting emails from spotify but I do not know my username to login. Its not linked to my fb account. 
  • MikeyB
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! How do i change my country ?

I moved back to the UK and i cant use it, what a load of BS

  • Casual Listener
  • I moved back to the UK and i cant use it, what a load of BS 😞
  • MikeyB
  • Community Legend
  • 515 Views
  • 4 replies
  • 0 likes
  • Account
  • 515 Views
  • 4 replies
  • 0 likes

From Free to Premium, but have some questions

Hi! I have a Spanish Spotify Free Account, but now I am living in Canada. If I upgrade my account to Premium, will I be able to listen to my heart's content? And second question. Google Play says that I can't intall the Spotify app because it is not ...

  • Casual Listener
  • Hi!   I have a Spanish Spotify Free Account, but now I am living in Canada. If I upgrade my account to Premium, will I be able to listen to my heart's content?   And second question...
  • Joe
  • Community Legend
  • 240 Views
  • 3 replies
  • 0 likes
  • 240 Views
  • 3 replies
  • 0 likes

Charged for Trail but NOT upgraded

Hello, I signed up for the three months for one month promotion. Didn't realize you had to be a new customer (I had downgraded to free account over a year ago). Anyway, even though it told me I was not qualified for the promotion I was still charged ...

  • Visitor
  • Hello, I signed up for the three months for one month promotion. Didn't realize you had to be a new customer (I had downgraded to free account over a year ago). Anyway, even though it told me I was n...
  • Peter__
  • Community Legend
  • 261 Views
  • 3 replies
  • 0 likes
  • 261 Views
  • 3 replies
  • 0 likes

latest version

have latest Imac OSX version 10.9.1, spotify comes up with this annoying message (like to install the latest version of Spotiy? just click restart to upgrade. I do that and the same message comes back. and, what happened to new music after new year? ...

  • Newbie
  • have latest Imac OSX version 10.9.1, spotify comes up with this annoying message (like to install the latest version of Spotiy? just click restart to upgrade. I do that and the same message comes bac...
  • Peter__
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Where do I stand with Spotify Student Subscription ?

Hi, my NUS Student Discount Subscription is going to end this month and I was wondering where do I stand with payment? I don't really want to pay the full subscription price. It says that the discount is only for 1 year, but what happens at the end o...

  • Casual Listener
  • Hi, my NUS Student Discount Subscription is going to end this month and I was wondering where do I stand with payment?    I don't really want to pay the full subscription price. It says...
  • Peter__
  • Community Legend
  • 224 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 224 Views
  • 2 replies
  • 0 likes

Sign in via facebook - wrong email address

Hello! I initially signed up for Spotify using my Facebook credentials. Recently, when trying to enable my account for premium, I went into the Spotify account details and it is listing the wrong email address, an email address that I don't recognize...

  • Regular
  • Hello!   I initially signed up for Spotify using my Facebook credentials. Recently, when trying to enable my account for premium, I went into the Spotify account details and it is listing th...
  • Peter__
  • Community Legend
  • 627 Views
  • 8 replies
  • 0 likes
  • 627 Views
  • 8 replies
  • 0 likes

getting charged without getting premium

I logged into my Spotify premium account a couple weeks ago only to find my account has been reset/deleted. I've signed up my first account ( still being charged ) with Facebook, I recently disable my facebook for one day, it is now activated I belie...

  • Casual Listener
  • I logged into my Spotify premium account a couple weeks ago only to find my account has been reset/deleted. I've signed up my first account ( still being charged ) with Facebook, I recently disable...
  • Adam
  • Roadie
  • 452 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 452 Views
  • 4 replies
  • 0 likes

Premium problems

Ive put in my card details etc to try the 30 day free trial for Spotify Premium and recieved a reciept via email however, it will not allow me to use the premium services. I then went to my account settings and its still saying I am using the 'Spotif...

  • Newbie
  • Ive put in my card details etc to try the 30 day free trial for Spotify Premium and recieved a reciept via email however, it will not allow me to use the premium services. I then went to my acco...
  • Peter__
  • Community Legend
  • 724 Views
  • 1 replies
  • 0 likes
  • Premium
  • 724 Views
  • 1 replies
  • 0 likes

Supermess with accounts and billed twice for three months.

Hi! 1. I seem to have three accounts, but I can only access one of them.@madsmeskalin.com@gmail.com@gmail.com When I try to login to my @madsmeskalin.com it logs into my @gmail.com account. When I try to get into my @gmail.com account I get an error ...

  • Casual Listener
  • Hi! 1. I seem to have three accounts, but I can only access one of them. <snip>@madsmeskalin.com <snip>@gmail.com <snip>@gmail.com When I try to login to my <snip>@mads...
  • Jamie
  • Spotify Legend
  • 314 Views
  • 4 replies
  • 0 likes
  • Account
  • 314 Views
  • 4 replies
  • 0 likes

HOW DO I CONTACT SPOTIFY?

Dear people, I have an issue where i have purchased a premium code for 3 months that does not work. I have tried to use the contact form on the website 5 times however i keep getting an auto reply refering me to the community page. If i ask about it ...

  • Casual Listener
  • Dear people,    I have an issue where i have purchased a premium code for 3 months that does not work. I have tried to use the contact form on the website 5 times however i keep getting...
  • Jamie
  • Spotify Legend
  • 1200 Views
  • 4 replies
  • 0 likes
  • 1200 Views
  • 4 replies
  • 0 likes