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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9311 Views
  • 3 replies
  • 9 likes
  • Security
  • 9311 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484584 Views
  • 979 replies
  • 111 likes
  • Account
  • 484584 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211613 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211613 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121306 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121306 Views
  • 72 replies
  • 12 likes

Solved!! Password Question

I joined spotify through Facebook, however I would like to be able to have a different set of login credientials for connecting to Spotify. Is there any way to do this?Edit: The account I am making this post through is not the account I would like to...

  • Newbie
  • I joined spotify through Facebook, however I would like to be able to have a different set of login credientials for connecting to Spotify. Is there any way to do this? Edit: The account I am maki...
  • Peter__
  • Community Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Spotify premium fungerar inte efter ett års tid

Jag har haft spotify premium i snart ett år, och i förrigår så försvann det bara? Jag kunde fortfarande lyssna i mobilen men nu har det lagt av helt. Reklamen kommer och ingenting fungerar? Jag är verkligen jättefrustrerad eftersom jag har betalat oc...

  • Casual Listener
  • Jag har haft spotify premium i snart ett år, och i förrigår så försvann det bara? Jag kunde fortfarande lyssna i mobilen men nu har det lagt av helt. Reklamen kommer och ingenting fungerar? Jag är ve...
  • Peter__
  • Community Legend
  • 1511 Views
  • 1 replies
  • 0 likes
  • 1511 Views
  • 1 replies
  • 0 likes

Account subscription

Dear all, I hope you are well. I recently subscribed to Spotify Unilimited last week which is the £5 a month subscription. However my bank account has been charged 3 times - do you know why this is and how I can get a refund of the extra money charge...

  • Newbie
  • Dear all,   I hope you are well.   I recently subscribed to Spotify Unilimited last week which is the £5 a month subscription.   However my bank account has been charged 3 ...
  • Peter__
  • Community Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Solved!! spotify free first 6 months that account is active?

Hi I've been using Spotify free since 16 september this year and today it said I've reached my time limit, while I thought the first 6 months your account is active the use of Spotify is unlimited?Could someone explain this to me? Thanks in advance! ...

  • Casual Listener
  • Hi I've been using Spotify free since 16 september this year and today it said I've reached my time limit, while I thought the first 6 months your account is active the use of Spotify is unlimited?...
  • Peter__
  • Community Legend
  • 5446 Views
  • 11 replies
  • 0 likes
  • 5446 Views
  • 11 replies
  • 0 likes

Problem with Premium upgrade

I upgraded to the premium through the free trial. everytime I log in through my iPhone or ipad it keeps telling me I need to upgrade. Does this process take awhile? Help

  • Visitor
  • I upgraded to the premium through the free trial. everytime I log in through my iPhone or ipad it keeps telling me I need to upgrade.  Does this process take awhile? Help 
  • Peter__
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Solved!! Questions about subscriptions

Hi all.. I have a few "mis-coceptions" about Spotify accounts.. On the comparision page. these are listed seperatly "Take your music abroard" and "Play music from Spotify on your mobile" Arn't these two the same ? The only difference, is the device y...

  • Gig Goer
  • Hi all..   I have a few "mis-coceptions" about Spotify accounts..   On the comparision page. these are listed seperatly "Take your music abroard" and "Play music from Spotify on you...
  • Peter__
  • Community Legend
  • 458 Views
  • 3 replies
  • 0 likes
  • 458 Views
  • 3 replies
  • 0 likes

Spotify premium fungerar inte

Jag har haft spotify premium i snart ett år, och i förrigår så försvann det bara? Jag kunde fortfarande lyssna i mobilen men nu har det lagt av helt. Reklamen kommer och ingenting fungerar? Jag är verkligen jättefrustrerad eftersom att spotify är typ...

  • Casual Listener
  • Jag har haft spotify premium i snart ett år, och i förrigår så försvann det bara? Jag kunde fortfarande lyssna i mobilen men nu har det lagt av helt. Reklamen kommer och ingenting fungerar? Jag är ve...
  • 359 Views
  • 0 replies
  • 0 likes
  • 359 Views
  • 0 replies
  • 0 likes

Spotify premium service not working

Hi! I've recently purchased Spotify on my mobile device(iPhone), I come to realize that it still believes I am a free user. I'm quite disappointed with this, because I would like to choose the songs I can listen to. This problem needs to be resolved ...

  • Regular
  • Hi! I've recently purchased Spotify on my mobile device(iPhone), I come to realize that it still believes I am a free user. I'm quite disappointed with this, because I would like to choose the songs ...
  • petiteflower918
  • Newbie
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

Question: synced foreign (not local) files still available when downgrading?

Hey! I'm trying to make a decision whether or not to get Spotify Premium, and one question I've had in considering is this: If I had Premium and I synched non-local files and/or playlists to my iPod touch, and then I downgraded to Unlimited or Free, ...

  • Casual Listener
  • Hey! I'm trying to make a decision whether or not to get Spotify Premium, and one question I've had in considering is this:   If I had Premium and I synched non-local files and/or playlists ...
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Changed payment method, unsure if it's ok

Hi, I've cancelled my payment method. When I go back to https://www.spotify.com/nl/account/subscription/change-payment/, the paypal button is automatically selected. So I'm unsure if my cancellation worked. I got a premium code, so need to have this ...

  • Casual Listener
  • Hi,   I've cancelled my payment method. When I go back to https://www.spotify.com/nl/account/subscription/change-payment/, the paypal button is automatically selected. So I'm unsure if my ca...
  • Peter__
  • Community Legend
  • 358 Views
  • 5 replies
  • 0 likes
  • 358 Views
  • 5 replies
  • 0 likes

Solved!! what's your real sound quality ?

Hi, since i'm interessed in buying a premium subscription, i read that you do not have all tracks at 320 kbps. So why are you claiming to offer music at a bitrate of 320kbps for premium users ? I mean, if we pay for premium, we deserve premium sound ...

  • Casual Listener
  • Hi,   since i'm interessed in buying a premium subscription, i read that you do not have all tracks at 320 kbps. So why are you claiming to offer music at a bitrate of 320kbps for premium ...
  • Jude
  • Spotify Legend
  • 4982 Views
  • 3 replies
  • 0 likes
  • 4982 Views
  • 3 replies
  • 0 likes

Handelsbanken doesn't allow to pay for Premium

Hi! I have tried to upgrade to Premium several times now but the payment page keeps saying: This is not a valid card number. Please verify that you entered your card number correctly using only numbers, without spaces and dashes. Bank: Handelsbanken ...

  • Newbie
  • Hi!   I have tried to upgrade to Premium several times now but the payment page keeps saying:   This is not a valid card number.  Please verify that you entered your card ...
  • Jude
  • Spotify Legend
  • 943 Views
  • 2 replies
  • 0 likes
  • 943 Views
  • 2 replies
  • 0 likes

Solved!! Can someone please tell me how to unsubscribe and delete my account here on spotify?

Help would be greatly appreciated! I probably read to fast, I'm just afraid that they will add bills so in order to prevent this I need to unsubscribe and delete my account.

  • Casual Listener
  • Help would be greatly appreciated!   I probably read to fast, I'm just afraid that they will add bills so in order to prevent this I need to unsubscribe and delete my account.
  • Peter__
  • Community Legend
  • 7218 Views
  • 9 replies
  • 0 likes
  • 7218 Views
  • 9 replies
  • 0 likes

charged three times for a free trial - before its even done

Okay I signed up for a one month free trial this month. Been charged three times so far and its not even been a month. Sent a help ticket. Had no reply. Getting a little irritated as I was planning on spending that money on Christmas presents. So che...

  • Casual Listener
  • Okay I signed up for a one month free trial this month. Been charged three times so far and its not even been a month. Sent a help ticket. Had no reply. Getting a little irritated as I was planning o...
  • Peter__
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Updated debit card

HelpI have updated my bank details, however still not able to access my account so no musicCan anyone help please

  • Newbie
  • Help I have updated my bank details, however still not able to access my account so no music Can anyone help please
  • Peter__
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

How do I make an account seperate from my fb

So I am a premium user. I use my facebook account to login, can I also have an accoutn to login seperate from my facebook? Thanks

  • Regular
  • So I am a premium user.   I use my facebook account to login, can I also have an accoutn to login seperate from my facebook? Thanks
  • Liam
  • Community Legend
  • 597 Views
  • 4 replies
  • 0 likes
  • 597 Views
  • 4 replies
  • 0 likes

Premium on my iphone?

This has been asked, but how can I make spotify premium work as an app?

  • Newbie
  • This has been asked, but how can I make spotify premium work as an app?
  • Liam
  • Community Legend
  • 193 Views
  • 2 replies
  • 0 likes
  • 193 Views
  • 2 replies
  • 0 likes

Coldplay

Wil the new coldplay 2012 live songs come out on spotify?

  • Music Fan
  • Wil the new coldplay 2012 live songs come out on spotify?
  • licenced
  • Community Legend
  • 404 Views
  • 2 replies
  • 0 likes
  • 404 Views
  • 2 replies
  • 0 likes

how to cancel an order for an account I cant access?

Hi. Im in a strange situation, Im currently paying for an account I cant get into and I want to quit that payment and upgrade this account I have logged in with now. The other account Im paying for is for a friend that's dead and want to quit it So f...

  • Newbie
  • Hi.   Im in a strange situation, Im currently paying for an account I cant get into and I want to quit that payment and upgrade this account I have logged in with now.   The other a...
  • licenced
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes