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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9314 Views
  • 3 replies
  • 9 likes
  • Security
  • 9314 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484617 Views
  • 979 replies
  • 111 likes
  • Account
  • 484617 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211618 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211618 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121311 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121311 Views
  • 72 replies
  • 12 likes

Subscription

How come I can't see how much subscribers I have on a playlist? I have a Premium account, but I get emails of new subscribers for a list, but I can't see it on my profile page or somewhere else.... How come?

  • Casual Listener
  • How come I can't see how much subscribers I have on a playlist? I have a Premium account, but I get emails of new subscribers for a list, but I can't see it on my profile page or somewhere else.......
  • Sam
  • Spotify
  • 398 Views
  • 4 replies
  • 0 likes
  • 398 Views
  • 4 replies
  • 0 likes

My friend wants to upgrade to Premium, can't because she's moved to another country

My friend cried out for help yesterday. She has moved from England to Sweden and now wants to upgrade her account from Unlimited to Premium. But for whatever reason, she can't upgrade. She tells me that in order to change her account, she first needs...

  • Newbie
  • My friend cried out for help yesterday. She has moved from England to Sweden and now wants to upgrade her account from Unlimited to Premium.   But for whatever reason, she can't upgrade. She...
  • Sam
  • Spotify
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

I was over charged

I signed up for spotify premium today and went to check out my charges on my debit card and I think I was over charged by $1.49 My receipt says I was to be charged $9.99 but when I checked my debit card transaction history it says I was charged $11.4...

  • Casual Listener
  • I signed up for spotify premium today and went to check out my charges on my debit card and I think I was over charged by $1.49 My receipt says I was to be charged $9.99 but when I checked my debit...
  • Sam
  • Spotify
  • 554 Views
  • 4 replies
  • 0 likes
  • 554 Views
  • 4 replies
  • 0 likes

Want to Purchase Premium But Password Isn't Being Accepted

Suggestions? This same thing happened when I cancelled my premium trial a couple months ago.

  • Casual Listener
  • Suggestions? This same thing happened when I cancelled my premium trial a couple months ago.
  • Sam
  • Spotify
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

Someone else using my Spotify account.

For a few weeks now I've noticed that someone has been using my spotify account and posting information to my facebook page without my knowledge. When I sign in, my playback is frequently stopped because someone is using my account elsewhere. Can som...

  • Newbie
  • For a few weeks now I've noticed that someone has been using my spotify account and posting information to my facebook page without my knowledge. When I sign in, my playback is frequently stopped bec...
  • Tensor
  • Casual Listener
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Solved!! Download offline playlist once for two OS

Hi there ! My computer has two OS : Windows 7 and Ubuntu 10.04. I have spotify installed on both, and I would like to have my playlists available offline on both OS. But it seems quite stupid to download them twice when I know that they are already o...

  • Regular
  • Hi there !   My computer has two OS : Windows 7 and Ubuntu 10.04. I have spotify installed on both, and I would like to have my playlists available offline on both OS. But it seems quite stupi...
  • Adrisaboss
  • Regular
  • 742 Views
  • 3 replies
  • 0 likes
  • 742 Views
  • 3 replies
  • 0 likes

Solved!! Scratched away my redeem code

Please can someone help me with the following...I've bought a Spotify €10 gift card today at our local grocery store, problem is, while I was scratching the card to get my code I accidentially scratched away the pincode (redeem code).Please someone h...

  • Casual Listener
  • Please can someone help me with the following... I've bought a Spotify €10 gift card today at our local grocery store, problem is, while I was scratching the card to get my code I accidentially sc...
  • mvanbeem
  • Casual Listener
  • 4621 Views
  • 2 replies
  • 1 likes
  • 4621 Views
  • 2 replies
  • 1 likes

Please help me! I lost all of my playlists

When I logged into spotify using facebook, all of my playlists suddenly disspeared. How can I get them back?

  • Casual Listener
  • When I logged into spotify using facebook, all of my playlists suddenly disspeared. How can I get them back?
  • licenced
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Spotify Premium

hello! Currently I have a free Spotify account but planning to upgrade soon to Spotify Premium. But before I upgrade, I wanted to know how many devices can I connect with my Spotify premium account. I read on faq regarding 3 offline devices can be co...

  • Newbie
  • hello!   Currently I have a free Spotify account but planning to upgrade soon to Spotify Premium. But before I upgrade, I wanted to know how many devices can I connect with my Spotify pre...
  • user-removed
  • Not applicable
  • 983 Views
  • 1 replies
  • 0 likes
  • 983 Views
  • 1 replies
  • 0 likes

Playlist gone - no Spotiufy user name how do I disconnect ?

I have tried all the help threads and none of them work for me. I seem to have no Spotify account name, at least one that I can easily find that is tied to my old playlists. Can someone manually delete my new account so I can get to my old playlists ...

  • Casual Listener
  • I have tried all the help threads and none of them work for me.  I seem to have no Spotify account name, at least one that I can easily find that is tied to my old playlists.     C...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Cancel subsciption

Spotify wont accept my facebook password to end my subsciption

  • Newbie
  • Spotify wont accept my facebook password to end my subsciption
  • user-removed
  • Not applicable
  • 380 Views
  • 3 replies
  • 0 likes
  • 380 Views
  • 3 replies
  • 0 likes

Can not log in!!

Spotify will not let me log in via Facebook! The spotify app has gone off facebook too. I am payin monthly for something I can not use! I have re installed it, re entered my password. Been through ITunes and still no luck!! How do I fix this or cance...

  • Newbie
  • Spotify will not let me log in via Facebook! The spotify app has gone off facebook too. I am payin monthly for something I can not use! I have re installed it, re entered my password. Been through IT...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Spotify playlist transmitted on tv with DLNA

HI I ve got a TV with DLNA system I ve got a DLNA server that allows me to brose my MAC on the TV (movies, music files, pic, even itunes playlist) I'd like to play on my TV my spotify playlist (played on my mac) by DLNA system or other way Could you ...

  • Newbie
  • HI I ve got a TV with DLNA system I ve got a DLNA server that allows me to brose my MAC on the TV (movies, music files, pic, even itunes playlist) I'd like to play on my TV my spotify playlist ...
  • 730 Views
  • 0 replies
  • 1 likes
  • 730 Views
  • 0 replies
  • 1 likes

Lost all my playlists inn my Facebook account!

Hi I am a new spotify user, and was just about to upgrade my spotify. When I logged inn using my facebook account, all of my paylists suddenly disappeared. What do I do to get it back???

  • Casual Listener
  • Hi   I am a new spotify user, and was just about to upgrade my spotify. When I logged inn using my facebook account, all of my paylists suddenly disappeared. What do I do to get it back???
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Spotify list

I accidentally deleted my playlist. is there any way to recover it?

  • Newbie
  • I accidentally deleted my playlist. is there any way to recover it?
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Facebook / Spotify app question

When I go to my page and then activity list (and music) it has only Get Glue & Iheartradio under list for apps. I listen to spotify in iPod & desktop at house. My friends list has Spotify on there along with number of tracks played, top artist,etc. a...

  • Casual Listener
  • When I go to my page and then activity list (and music) it has only Get Glue & Iheartradio under list for apps. I listen to spotify in iPod & desktop at house. My friends list has Spotify on ...
  • Dirrty-Fighter
  • Casual Listener
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Solved!! just purchased

Just purchased unlimited but when i go to my app it still says cant play till u join

  • Newbie
  • Just purchased unlimited but when i go to my app it still says cant play till u join
  • Stupify
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Spotify client login says my country does not match my profile - But it does.

I am in norway and my profile says norway. I have completed the regestering of my credit card. I have linked my facebook account. I have added a prepaid spotify premium to my account. Is this a slow server or something? Can I get this fixed quickly?

  • Newbie
  • I am in norway and my profile says norway. I have completed the regestering of my credit card. I have linked my facebook account. I have added a prepaid spotify premium to my account.   ...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Payment issues

I´m trying to upgrade my free account to Premium.The issue I´m having is that it always ends up at "Payment failed". I´ve tried to change the payment type (visa and paypal) several times, on different computers and different browsers (IE and Chrome)....

  • Casual Listener
  • I´m trying to upgrade my free account to Premium. The issue I´m having is that it always ends up at "Payment failed".   I´ve tried to change the payment type (visa and paypal) several ti...
  • martbd
  • Casual Listener
  • 449 Views
  • 7 replies
  • 0 likes
  • 449 Views
  • 7 replies
  • 0 likes

Can I reject a renewal?

Hi all, I just received an e-mail regarding a renewal for my Spotify Premium subscription. I applied for a 30-day trial of Premium, but it just sucks when I haven't received any notification days before the renewal date (today). Yes, I know that I sh...

  • Casual Listener
  • Hi all,   I just received an e-mail regarding a renewal for my Spotify Premium subscription. I applied for a 30-day trial of Premium, but it just sucks when I haven't received any notificati...
  • rjbr2000
  • Casual Listener
  • 415 Views
  • 4 replies
  • 0 likes
  • 415 Views
  • 4 replies
  • 0 likes