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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8961 Views
  • 1 replies
  • 9 likes
  • Security
  • 8961 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480761 Views
  • 979 replies
  • 111 likes
  • Account
  • 480761 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210592 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210592 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120713 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120713 Views
  • 72 replies
  • 12 likes

how to deactivate my old password forgotten account?

I am here to request assistance with an old Spotify account that I created using my Gmail address, redcated, a couple of years ago. I used this account for a few months but did not purchase any plans and have not used it recently.Unfortunately, I hav...

  • Visitor
  • I am here to request assistance with an old Spotify account that I created using my Gmail address, redcated, a couple of years ago. I used this account for a few months but did not purchase any plans...
  • Billy-J
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for podcasters login in infinite fail loop

For some infuriating and confusing reason, Spotify for Podcasters keeps ejecting and sending me to the login screen. I guess I'll be using a different service. Rule one of SaaS tools...let users login lol, or at least fail loudly if you aren't! Been ...

  • Visitor
  • For some infuriating and confusing reason, Spotify for Podcasters keeps ejecting and sending me to the login screen. I guess I'll be using a different service. Rule one of SaaS tools...let users logi...
  • Ivelina
  • Moderator
  • 502 Views
  • 3 replies
  • 0 likes
  • Login
  • 502 Views
  • 3 replies
  • 0 likes

Artist name not in all caps

Hi there, my name is KVMTZ and I upload my music to Spotify through my distributor Distrokid. A few months ago, I asked them if they could change my artist name on platforms from 'Kvmtz' to 'KVMTZ' (similar to FKJ, DKVPZ, etc) , and they claimed they...

  • Music Fan
  • Hi there, my name is KVMTZ and I upload my music to Spotify through my distributor Distrokid. A few months ago, I asked them if they could change my artist name on platforms from 'Kvmtz' to 'KVMTZ' (...
  • VIZANO
  • Visitor
  • 5151 Views
  • 3 replies
  • 0 likes
  • Other
  • 5151 Views
  • 3 replies
  • 0 likes

Need help determining which email address is associated with my account

PlanPremiumCountryUSADevice(PC)Operating System(Windows 10) My Question or IssueAll of my email addresses are not recognized by Spotify's Reset your password page.

  • Visitor
  • Plan Premium Country USA Device (PC) Operating System (Windows 10)   My Question or Issue All of my email addresses are not recognized by Spotify's Reset your password page.
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Login
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't remember my profile id, how can I retrieve it?

My device logged me out of my Spotify app and I used a free login to set it up and also have been making payments.But now I'm logged out but I can't get back into my account

  • Visitor
  • My device logged me out of my Spotify app and I used a free login to set it up and also have been making payments. But now I'm logged out but I can't get back into my account
  • Ivelina
  • Moderator
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

cannot change country region and payment method

cannot change country/region to reflect being in the united states. options are only canadian provinces. unable to update payment method to U.S. credit card because region does not match

  • Visitor
  • cannot change country/region to reflect being in the united states. options are only canadian provinces. unable to update payment method to U.S. credit card because region does not match
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I block other users?

Someone follows me on Spotify. I don't want him to follow me.

  • Visitor
  • Someone follows me on Spotify. I don't want him to follow me.
  • Not applicable
  • 4152 Views
  • 5 replies
  • 0 likes
  • 4152 Views
  • 5 replies
  • 0 likes

Duo address not matching

PlanPremium DuoCountryZImbabwe Device(iPhone 12 and iPhone x)Operating System(iOS 17.5.1 My Question or IssueI am trying to invite my son to premium Duo with his iPhone X. he has the free spotify, and its saying region is Malawi, both these phones ha...

  • Visitor
  • Plan Premium Duo Country ZImbabwe   Device (iPhone 12 and iPhone x) Operating System (iOS 17.5.1   My Question or Issue I am trying to invite my son to premium Duo with his iPhon...
  • Maxim
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 251 Views
  • 1 replies
  • 0 likes

Failed gift card redemption

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTried to redeem 5 $30 gift cards but the last one generated the error messages “You can't app...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Tried t...
  • Maxim
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
  • 233 Views
  • 1 replies
  • 0 likes

Unable to login with Google

PlanPremiumCountryGermanyDevicePC / MobileOperating SystemWin 10 / Win 11 / Android My Question or IssueI am posting this question using a free account, because I am unable to log into my "regular" account. That one was created using "Login with Goog...

  • Visitor
  • Plan Premium Country Germany Device PC / Mobile Operating System Win 10 / Win 11 / Android   My Question or Issue I am posting this question using a free account, because I am unable t...
  • ribezaz
  • Spotify Star
  • 306 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 306 Views
  • 1 replies
  • 1 likes

I closed my account but Spotify claims email is still in use

I had two Spotify accounts. I closed an old unused account that used my primary email address and attempted to use my primary email address with my main account. Whenever I try to change my emai address to my primary email, Spotify states that the em...

  • Newbie
  • I had two Spotify accounts. I closed an old unused account that used my primary email address and attempted to use my primary email address with my main account. Whenever I try to change my emai addr...
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 203 Views
  • 1 replies
  • 0 likes

family member is on vacations and got disconnected from family plan

PlanPremiumCountryMexico My Question or IssueMy daughter went to another country for vacactions for 2 months and got disconnected from my family plan. She is still in another country and comes back in 15 days still.How can I connect her again in the ...

  • Visitor
  •   Plan Premium Country Mexico     My Question or Issue My daughter went to another country for vacactions for 2 months and got disconnected from my family plan. She is still in...
  • Maxim
  • Spotify Star
  • 478 Views
  • 1 replies
  • 0 likes
  • Premium
  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've got 2naccounts on Spotify. one of them has girl's pic but with my male's name and songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maria
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed despite previous payments on the same card going through

DeviceiPhone 12 My Question or IssueI bought Spotify premium on my visa vanilla gift card last month, and this month after downgrading to free I tried to get premium individual. I checked the balance and I have enough + the card is still active

  • Visitor
  •     Device iPhone 12   My Question or Issue I bought Spotify premium on my visa vanilla gift card last month, and this month after downgrading to free I tried to get premium indi...
  • Vasil
  • Moderator
  • 219 Views
  • 1 replies
  • 1 likes
  • Premium
  • 219 Views
  • 1 replies
  • 1 likes

Superuser Contribution Login issues on Laptop

Hello,I'm experiencing an issue with logging into the Spotify app. Here’s what happens:When I launch the Spotify app, I am presented with a screen that offers the options: Login, New to Spotify?, Sign up free, and Settings.When I try to log in, there...

  • Newbie
  •   Hello, I'm experiencing an issue with logging into the Spotify app. Here’s what happens: When I launch the Spotify app, I am presented with a screen that offers the options: Logi...
  • Dessi
  • Moderator
  • 534 Views
  • 1 replies
  • 0 likes
  • Login
    Other
  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution can i email someone for help

i had two accounts and deleted the one i didn’t use. and i’m trying to change my email (currently using my school one) but it’s says there’s already an account with this email although it’s my email

  • Visitor
  • i had two accounts and deleted the one i didn’t use. and i’m trying to change my email (currently using my school one) but it’s says there’s already an account with this email although it’s my email
  • Joan
  • Moderator
  • 345 Views
  • 3 replies
  • 0 likes
  • 345 Views
  • 3 replies
  • 0 likes

using an annual eGift

I have a paid Premium subscription. My son gave me a Spotify Annual eGift card as a B Day gift but I can't seem to upload it onto my account. It keeps saying the code I put in is not correct. I have tried the Card # and when that didn't work, I tried...

  • Visitor
  • I have a paid Premium subscription. My son gave me a Spotify Annual eGift card as a B Day gift but I can't seem to upload it onto my account. It keeps saying the code I put in is not correct. I have ...
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Premium
  • 208 Views
  • 1 replies
  • 0 likes

Facebook linked account not logging in???

My Spotify account has always been linked to my Facebook, nothing has changed yet when I tried to log in to my account on the web it says the accounts are not linked. I needed to make a Premium payment and have now been downgraded to free. Please hel...

  • Visitor
  • My Spotify account has always been linked to my Facebook, nothing has changed yet when I tried to log in to my account on the web it says the accounts are not linked. I needed to make a Premium payme...
  • manahilturner
  • Casual Listener
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution It needs to be easier to get live support

I find it extremely difficult and frustrating to get live support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me with issues when it they occur on the app. I have a premi...

  • Visitor
  • I find it extremely difficult and frustrating to get live  support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me ...
  • 411isajoke
  • Casual Listener
  • 362 Views
  • 2 replies
  • 0 likes
  • 362 Views
  • 2 replies
  • 0 likes

Alte Kreditkarte gesperrt, neue Kreditkarte funktioniert bei SPOTIFY nicht

Um Internet-Betrug Zypern zu vermeiden, sperrte ich meine alte Kreditkarte. Zahlungen an SPOTIFY mit neuer Kreditkarte funktioniert einfach nicht. Neue Kreditkarte funktioniert sonst sehr gut!

  • Visitor
  • Um Internet-Betrug Zypern zu vermeiden, sperrte ich meine alte Kreditkarte. Zahlungen an SPOTIFY mit neuer Kreditkarte funktioniert einfach nicht. Neue Kreditkarte funktioniert sonst sehr gut!
  • Maxim
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes