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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1894 Views
  • 0 replies
  • 8 likes
  • Security
  • 1894 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • cmill9704
  • Casual Listener
  • 449275 Views
  • 972 replies
  • 109 likes
  • Account
  • 449275 Views
  • 972 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199828 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199828 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108863 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108863 Views
  • 72 replies
  • 11 likes

Superuser Contribution How to unlink gcash to spotify in hacked account

How to unlick my gcash acc to my old spotify that have been hacked it keeps auto pay in my gcash and it is annoying.

  • Visitor
  • How to unlick my gcash acc to my old spotify that have been hacked it keeps auto pay in my gcash and it is annoying.
  • Dessi
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unreadable pin on giftcard

I bought a giftcard and the pin is not readable so unfortunately it won’t work online when I try to redeem it. Since there seems to be zero customer service help, can anyone help me? I have 11 characters, but the first one looks to be a combination o...

  • Visitor
  • I bought a giftcard and the pin is not readable so unfortunately it won’t work online when I try to redeem it. Since there seems to be zero customer service help, can anyone help me? I have 11 char...
  • Vasil
  • Moderator
  • 305 Views
  • 4 replies
  • 0 likes
  • 305 Views
  • 4 replies
  • 0 likes

I can't access my Spotify Artist account after I changed my artist name

I changed my Spotify artist name through distrokid, and it made a whole other account. Wherever I try to log into my spotify artist account, I don't have access. Instead it sends me to my old account (which is still up for some reason.) I contacted S...

  • Visitor
  • I changed my Spotify artist name through distrokid, and it made a whole other account. Wherever I try to log into my spotify artist account, I don't have access. Instead it sends me to my old account...
  • Maxim
  • Spotify Star
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

Solved!! My listening history was ruined by a hacker, unable to clear it

PlanPremiumCountryNetherlandsMy Question or IssueDuring summer my Spotify account 'Dusmania' was hacked, causing tracks from Dan Richard and Kosso to frequently play. At the time I wasn't using Spotify much, and I thought it was a mere glitch, but wh...

  • Newbie
  • Plan Premium Country Netherlands My Question or Issue During summer my Spotify account 'Dusmania' was hacked, causing tracks from Dan Richard and Kosso to frequently play. At the time I was...
  • viaxpe
  • Casual Listener
  • 2061 Views
  • 2 replies
  • 0 likes
  • Account
  • 2061 Views
  • 2 replies
  • 0 likes

I want to remove my credit card data

PlanStudent/PremiumCountryMexicoDevicewebOperating SystemWindows 10 My Question or IssueI have just paid my suscription for the next month.Since it's paid and I want to keep it this last month, I don't change it to free plan now.I don't want it be re...

  • Visitor
  • Plan Student/Premium Country Mexico Device web Operating System Windows 10   My Question or Issue I have just paid my suscription for the next month. Since it's paid and I want to kee...
  • Maxim
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Account
  • 75 Views
  • 1 replies
  • 0 likes

Can't login to account and don't have access to email.

I didn't change password or username. It was working a week ago and now I can't login. My email address was a school email that I no longer have access to. Is there any way of resetting password?

  • Visitor
  • I didn't change password or username. It was working a week ago and now I can't login. My email address was a school email that I no longer have access to. Is there any way of resetting password?
  • Ximzend
  • Rising Star 3
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Hacking

my account keeps getting hacked while I’m asleep. I need some protection to keep someone from hacking into my Spotify account.

  • Visitor
  • my account keeps getting hacked while I’m asleep. I need some protection to keep someone from hacking into my Spotify account.
  • Ximzend
  • Rising Star 3
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

How to remove someone's access to your account you don't know?

I used this app where it said I could do my own Spotify bedroom and agreed to the terms and conditions but it said it would have access to my account but also I could remove this access in my account settings

  • Visitor
  • I used this app where it said I could do my own Spotify bedroom and agreed to the terms and conditions but it said it would have access to my account but also I could remove this access in my account...
  • Ximzend
  • Rising Star 3
  • 153 Views
  • 2 replies
  • 0 likes
  • 153 Views
  • 2 replies
  • 0 likes

I have my ID but not my e-mail to reset my password

I need to restore my account but I can't figure out which e-mail I registered with.

  • Visitor
  • I need to restore my account but I can't figure out which e-mail I registered with.
  • Ximzend
  • Rising Star 3
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Targeted ads and google search

Hi. I wonder if spotify plays ads based on my google searches, and if so, how? Twice now ive noticed ads for something ive searched for on google, shortly before the ad played.

  • Newbie
  • Hi. I wonder if spotify plays ads based on my google searches, and if so, how?  Twice now ive noticed ads for something ive searched for on google, shortly before the ad played.
  • Unfair-Transition215
  • Visitor
  • 2390 Views
  • 6 replies
  • 0 likes
  • Security
  • 2390 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't login to Xbox-made Spotify account on PC or Mobile.

So on my Xbox Series X, it automatically made a free account for me, which is probably my most used Spotify account. But I can't login to the account on PC or Mobile, which makes listening to Spotify difficult when I don't have my Xbox, and also it p...

  • Visitor
  • So on my Xbox Series X, it automatically made a free account for me, which is probably my most used Spotify account. But I can't login to the account on PC or Mobile, which makes listening to Spotify...
  • Vasil
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in to one of my duo accounts

I have Spotify duo, and cannot get access to the main parent account. Every time I do a password reset it goes to the other account

  • Visitor
  • I have Spotify duo, and cannot get access to the main parent account. Every time I do a password reset it goes to the other account
  • Vasil
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Change to email address already in use

hi, I have two accounts (A and B). Account A has my preferred email address but I don’t care about the contents and playlists etc.. How do I change the Account B email address to the one I’m using for A? Should I delete Account A and then change my a...

  • Newbie
  • hi, I have two accounts (A and B). Account A has my preferred email address but I don’t care about the contents and playlists etc.. How do I change the Account B email address to the one I’m using fo...
  • Maxim
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • Account
  • 109 Views
  • 1 replies
  • 0 likes

Annoying albums added without my consent

As a Premium member I expect to be able to customize my music. Why is it that when I go to my Albums section I see albums of artists I did not add. I just got a new car and I hook up my phone to it. I then go to select an album in My Library (emphasi...

  • Newbie
  • As a Premium member I expect to be able to customize my music.   Why is it that when I go to my Albums section I see albums of artists I did not add.   I just got a new car and I hook u...
  • Amandapesca
  • Visitor
  • 1263 Views
  • 3 replies
  • 0 likes
  • 1263 Views
  • 3 replies
  • 0 likes

Superuser Contribution Password Reset Due to Suspicious Activity - False Report

PlanPremiumCountryUS My Question or IssueEvery few months or so I get signed out of all devices, then receive an email stating: To protect your Spotify account, we've reset your password due to detected suspicious activity.You need to create a new pa...

  • Casual Listener
  • Plan Premium Country US   My Question or Issue Every few months or so I get signed out of all devices, then receive an email stating:   To protect your Spotify account, we've reset ...
  • loserMcloser
  • Regular
  • 2175 Views
  • 7 replies
  • 0 likes
  • Account
  • 2175 Views
  • 7 replies
  • 0 likes

12 months premium subscription not available anymore

Hello Last year i stopped having my card billed monthly and went on an annual payment plan as all my payments are made through a business, and thus i am saving a good deal of money on this plan. 1 invoice, 1 item to put into accounting, instead of 12...

  • Regular
  • Hello   Last year i stopped having my card billed monthly and went on an annual payment plan as all my payments are made through a business, and thus i am saving a good deal of money on this...
  • glitchysina
  • Newbie
  • 217 Views
  • 2 replies
  • 1 likes
  • Account
    Subscription
  • 217 Views
  • 2 replies
  • 1 likes

Account unintentionally marked for deletion?

PlanPremiumCountryUK My Question or IssueToday I tried to log into the desktop app of spotify but found I was logged out, when I attempted to log in again I was told that there is no email associated with a spotify account, however when I search for ...

  • Visitor
  •   Plan Premium Country UK    My Question or Issue Today I tried to log into the desktop app of spotify but found I was logged out, when I attempted to log in again I was told th...
  • Maxim
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 96 Views
  • 1 replies
  • 0 likes

I signed up with apple ID, how to I turn it off and be able to login with my email?

PlanPremiumCountryUSADeviceiPhone or DesktopOperating SystemiOS and Windows 11 My Question or IssueI signed up for my premium account and used apple ID to log in. Now I am trying to sign my kids up and cannot log them in with their ID unless I use mi...

  • Newbie
  • Plan Premium Country USA Device iPhone or Desktop Operating System iOS and Windows 11   My Question or Issue I signed up for my premium account and used apple ID to log in. Now I am tr...
  • Getc1
  • Visitor
  • 1694 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1694 Views
  • 2 replies
  • 0 likes