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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 155334 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 155334 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10573 Views
  • 3 replies
  • 10 likes
  • Security
  • 10573 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505861 Views
  • 985 replies
  • 112 likes
  • Account
  • 505861 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124371 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124371 Views
  • 74 replies
  • 12 likes

Solved!!Superuser Contribution spotify randomly play music from the same chinese artist the same time everyday

hi, my account start playing songs from one chinese artist at the same time (3:54pm UTC+7) everyday for the past 4 days in a row now, and I'm not sure why.Yes, I already change password.Yes, I've checked nobody has controlled over what music I've pla...

  • Regular
  • hi, my account start playing songs from one chinese artist at the same time (3:54pm UTC+7) everyday for the past 4 days in a row now, and I'm not sure why. Yes, I already change password. Yes, I'...
  • ynath
  • Regular
  • 25373 Views
  • 161 replies
  • 32 likes
  • Account
    Security
  • 25373 Views
  • 161 replies
  • 32 likes

discover weekly is not avalible in my account

it used to work just fine, but it just dissapered

  • Visitor
  • it used to work just fine, but it just dissapered
  • wz5f6afxyy59k0r3cuyf
  • Visitor
  • 183 Views
  • 2 replies
  • 0 likes
  • 183 Views
  • 2 replies
  • 0 likes

I have a family premium plan but I have started getting ads

I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads

  • Visitor
  • I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads
  • Coelophysis
  • Casual Listener
  • 855 Views
  • 4 replies
  • 0 likes
  • 855 Views
  • 4 replies
  • 0 likes

Não consigo logar na minha conta principal, nem pagar Premium

Não consigo logar na minha conta principal usando meu email, diz que da erro. E estava a meses tentando pagar Premium e não conseguia, alegando erro também

  • Visitor
  • Não consigo logar na minha conta principal usando meu email, diz que da erro. E estava a meses tentando pagar Premium e não conseguia, alegando erro também
  • Billy-J
  • Spotify Star
  • 64 Views
  • 1 replies
  • 0 likes
  • 64 Views
  • 1 replies
  • 0 likes

I can't change my country in my profile

I've moved from the UK to Canada, and I would like to join my fiancee's spotify family account. When I try to do this, Spotify won't allow me as my country is UK, but the family address is in Canada. When I go to my profile, I cannot change my region...

  • Visitor
  • I've moved from the UK to Canada, and I would like to join my fiancee's spotify family account. When I try to do this, Spotify won't allow me as my country is UK, but the family address is in Canada...
  • KarinT76
  • Visitor
  • 3198 Views
  • 3 replies
  • 0 likes
  • 3198 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reverting back to a password on Spotify that I've used before

So I recently had to change my password because the app on my phone wasn't signing in for some reason (Android, Samsung Galaxy S9+). This was after the newest update, and no matter which password I typed in it gave me an error. This didn't make any s...

Spotify Technical Support.png
  • Casual Listener
  • So I recently had to change my password because the app on my phone wasn't signing in for some reason (Android, Samsung Galaxy S9+). This was after the newest update, and no matter which password I t...
  • Marquod
  • Visitor
  • 9799 Views
  • 14 replies
  • 13 likes
  • Account
    Login
    Premium
  • 9799 Views
  • 14 replies
  • 13 likes

Superuser Contribution My username is my email.

Hello, I would like you to change my username because for some reason my username is my email and when I created my username I never put my email as username. I want them to change it since I want my email to remain private.

  • Newbie
  •   Hello, I would like you to change my username because for some reason my username is my email and when I created my username I never put my email as username. I want them to change it since I...
  • daliahx
  • Visitor
  • 849 Views
  • 2 replies
  • 0 likes
  • Account
  • 849 Views
  • 2 replies
  • 0 likes

Solved!! Account Disabled - Support Unresponsive

I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats even though i provided proof of the associated email o...

  • Casual Listener
  • I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats eve...
  • Florszk
  • Visitor
  • 2109 Views
  • 24 replies
  • 0 likes
  • Account
    Login
  • 2109 Views
  • 24 replies
  • 0 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

Plan Free Country US Device PC Operating System Windows 10 pro My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username [removed...

  • Casual Listener
  • Plan Free Country US Device PC Operating System Windows 10 pro   My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it w...
  • genericcode
  • Gig Goer
  • 48557 Views
  • 35 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 48557 Views
  • 35 replies
  • 1 likes

I can't access the email I set my account up with and can't log in?

Is there a way to log into my account if the email I opened it with is closed? I don't want to open a new account because I have so many playlists I've been working on over the years.

  • Visitor
  • Is there a way to log into my account if the email I opened it with is closed? I don't want to open a new account because I have so many playlists I've been working on over the years.
  • ribezaz
  • Spotify Star
  • 146 Views
  • 1 replies
  • 1 likes
  • 146 Views
  • 1 replies
  • 1 likes

Charged 3 times in a month

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Premium
  • 113 Views
  • 1 replies
  • 0 likes

Account

PremiumCountrySweden Device(Samsung Galaxy a15) My Question or IsIssue my account dosnt exist but im paying for is and its been like five months now that i cant use it att all and I can search for it and its there but when I try to log in it says it ...

  • Casual Listener
  •   Premium Country Sweden  Device (Samsung Galaxy a15)   My Question or IsIssue my account dosnt exist but im paying for is and its been like five months now that i cant use it a...
  • Fabianstahl1
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 345 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I turn off this ridiculous DJ voice?

I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about 5 minutes, but now it's just annoying. I don't like...

  • Regular
  • I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about ...
  • sforzando
  • Regular
  • 46441 Views
  • 43 replies
  • 138 likes
  • Other
  • 46441 Views
  • 43 replies
  • 138 likes

Spotify Student page gives error when I try signing up

PlanFreeCountryItaly My Question or IssueHello, I have seen that this was an issue previously met by another user in Italy, however the solution given there has not worked for me. When I attempt to press on the "passa a premium" button I am redirecte...

  • Newbie
  •   Plan Free Country Italy   My Question or Issue Hello, I have seen that this was an issue previously met by another user in Italy, however the solution given there has not worked fo...
  • Billy-J
  • Spotify Star
  • 142 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 142 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Duo account manager change / audiobooks assigned to the wrong account

My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank account. With the rollout of audiobooks included with pre...

  • Casual Listener
  • My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank accoun...
  • LoLoAtreides
  • Casual Listener
  • 7814 Views
  • 24 replies
  • 13 likes
  • Other
    Premium
    Subscription
  • 7814 Views
  • 24 replies
  • 13 likes

Списали деньги, через PayPal

Добрый день! Сегодня при оплате у меня сняли деньги, но подписку не дало. Выдало ошибку «Регион карты не совпадает с действующим» (илм как то так ) . Регион на сайте оплаты, стоял Казахстан ( при том, что я там никогда не был, и карта у меня Украинск...

  • Casual Listener
  • Добрый день! Сегодня при оплате у меня сняли деньги, но подписку не дало. Выдало ошибку «Регион карты не совпадает с действующим» (илм как то так ) . Регион на сайте оплаты, стоял Казахстан ( при том...
  • Амина1
  • Visitor
  • 363 Views
  • 2 replies
  • 0 likes
  • 363 Views
  • 2 replies
  • 0 likes

Solved!! Sharing spotify app on one device

Hello! I currently share a computer with my mom since my old computer got messed up. I use the web player, since my mom is logged into Spotify on the app, but I want to make my playlists public which is a feature that isn't available on the website.....

  • Newbie
  • Hello! I currently share a computer with my mom since my old computer got messed up. I use the web player, since my mom is logged into Spotify on the app, but I want to make my playlists public which...
  • Bittencourt
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
  • 183 Views
  • 1 replies
  • 0 likes

My Spotify Profile got follow botted.

My Question or IssueI just checked my Spotify profile today and I noticed my follower count went from 5 (being my friends) to 197. Now, all bots with the name "ImBetter" and have no profile picture, and they only follow me. Is there any way that I ca...

  • Casual Listener
  • My Question or Issue I just checked my Spotify profile today and I noticed my follower count went from 5 (being my friends) to 197. Now, all bots with the name "ImBetter" and have no profile picture...
  • oschnz
  • Visitor
  • 2620 Views
  • 3 replies
  • 0 likes
  • Account
  • 2620 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot update email address

I've tried everything I can think of to update my email address and every time I get this message: "For your protection, we are unable to process your request at the moment. Please try again later. "Password details I'm using are correct. Any ideas g...

  • Visitor
  • I've tried everything I can think of to update my email address and every time I get this message: "For your protection, we are unable to process your request at the moment. Please try again later....
  • AlejaR
  • Moderator
  • 26657 Views
  • 39 replies
  • 2 likes
  • 26657 Views
  • 39 replies
  • 2 likes

Change free trial to paid DUO?

PlanFree/PremiumCountryUSADeviceLaptopOperating SystemWindows 11 My Question or IssueI started a 3 month free trial of spotify premium which expires in a couple of weeks but would like to convert to a paid DUO account before then. It won't take my "S...

  • Visitor
  • Plan Free/Premium Country USA Device Laptop Operating System Windows 11   My Question or Issue I started a 3 month free trial of spotify premium which expires in a couple of weeks but ...
  • tomkonyves
  • Visitor
  • 124 Views
  • 2 replies
  • 1 likes
  • Account
  • 124 Views
  • 2 replies
  • 1 likes