cant login with correct email and password

[bulmatrunks]

I was logged out of my account on my phone. After i tried to login it showed me that the combination between email and password is wrong. When i try to login with my browser the combination works. I already tried to change the password and log in again but it didnt work. I would be glad if someone could help me.

Plan

Premium

Country

Germany

Device

ONEPLUS A5000

Operating System

My Question or Issue

[AdamDamon]

Hi @bulmatrunks,

Thanks for posting in the Spotify Community!

If you're sure that you are entering the correct email address and password on your mobile app, I would first recommend trying a reinstall of the app by following the steps provided in this support article.

If a reinstall doesn’t resolve your issue, then I would recommend checking out this Spotify Answer regarding troubleshooting logging into Spotify.

Let me know how it goes, as well as if you have any other questions.

Have a good day!