i already subscribe my account to premium 4 days ago but now its turn to free :C

[Royalred123]

I already subscribe my account to premium 4 days ago but today its turn to free.

my sub page also said im on free,but i already paid

help me

[Alejandro_C · Accepted solution]

Hi Akim, thanks for contacting us!

We've checked your account and seen there was a mix-up with your subscription and a payment was refunded, but your payment from the 13th of Jul 2016 was processed successfully and your account is now active as Premium.

Let us know if you have further questions 🙂