logged in online but won't log in on spotify on my mac

[slamotte]

PLEASE HELP

[Peter__]

Hey! Welcome to the community 🙂

Do you receive any error messages at all? 

These will greately help to diagnose the problem.

Peter

[slamotte]

I get "login failed". I am using the same facebook account to login here and that works, but it won't on the app on my computer.

[meahtenoha]

Hi slamotte - I recommend giving that log in a try with your 'susanstrayer' username. Don't use your Facebook details. 

If you need to reset that password just click here.

[slamotte]

Confused. YOu typed "sustanstrayer". Is that a typo?  or did i misstype my username.  I tried both and my usual password and no luck. SO frustrating. Why won't it connect with FB? And how can I fix that? SO odd that I can log in on here on FB.  If i can't fix I am going to cancel my subscription. Too much time.

[slamotte · Accepted solution]

HAH!  Now it works.  crazy.  thank you.