my profile shows another account?

[louisewellens123]

Plan

Premium

Device

Oneplus 6T

My Question or Issue

When other people want to view my profile, it does show my profile like it should. But when they click on ''view all playlists'' it suddenly show another account? Maybe an old account of mine, but I have checked for other accounts but can't find it. It's really annoying. Anybody knows solution?

[Ivelina]

Hey @louisewellens123,

Thanks for posting this thread in the Community!

That's very odd that it leads people to another account when they try to view your playlists. 

So we can take a look at how things look like from your end, it'd be very helpful in case you could send us a few screenshots (both how your profile shows up and then which profile Spotify displays after people have clicked on "view all playlists"). You can attach them to your next response via the Insert Image option in the post editor. 

Since the information posted in the Community is public, make sure to hide your full username(s) and that only the first letter/symbol of the username is visible on the screenshots.

Appreciate the cooperation and we'll be on the lookout for your response 🙂