Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

random playlist in my account

Solved!

random playlist in my account

Hey, I was palying music on my laptop and for some reason the music sarted changing mid song to random music, that wasn't in my playlist and a lot of random playlist were aded, what's wrong? I changed my password, but how to prevent this from happening agian and if it was somebody else logging into my account how to disconect them?

 

 

Reply

Accepted Solutions
Marked as solution

Hello @vladskop!

 

It sounds like someone might have gained access to your Spotify account. I'd recommend checking out this Support article for the next steps to take. You can also read this Support article on how to protect your account so this doesn't happen again in the future.

 

Hope this helps and have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies

Do you have a Facebook login?

 

Goto https://www.spotify.com/account/overview/ and  click on logout at the end of the page.

Marked as solution

Hello @vladskop!

 

It sounds like someone might have gained access to your Spotify account. I'd recommend checking out this Support article for the next steps to take. You can also read this Support article on how to protect your account so this doesn't happen again in the future.

 

Hope this helps and have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts