Constantly switching between "Offline" and "Online"

[kakan]

Description

I updated the official nightly Cyanogenmod 12 (Lollipop 5.0.x) build and performed a wipe on dalvik and cache, now spotify is switching between Online and Offline mode constantly.

What are the steps you took to get to the error/issue?

1. Downloaded the latest CM12 nightly

2. Rebooted into TWRP recovery and installed the update

3. Wiped Cache and Dalvik

4. Spotify stopped working for me with Random FC's and conctantly switching between Online and Offline status

What I expected to happen

That it would make no difference and i could use the app since i do this all the time when installing updates, all other apps work fine.

Did you restart your device when troubleshooting in section B?

Yes

Did you read the connection troubleshooting tips?

Yes

Your device

Samsung Galaxy Note 4 (trltexx, SM-N910F)

Device’s Operating System

Cyanogenmod 12 (Lollipop 5.0.x) and Cyanogenmod 12.1 (Lollipop 5.1)

What type of account do you have?

Premium

(FYI for the below points: Android devices tend to refer to the internal memory as "SD Card" and the SD card you inserted yourself as "External SD Card")

Space left on your device

24.64 GB

Space left on your External SD card (if applicable)

14.16 GB

Is your device rooted?

Yes

Are you using a custom ROM, if so which one, exactly?

Either Cyanogenmod 12 or the Unofficial Cyanogenmod 12.1

Did you set your external SD card as storage location?

No

Did you manually install an older version before installing the latest version from the Play Store?

No

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?

Yes

My mobile Spotify version

2.5.0.942

My mobile provider and country

Tele2, Sweden

My username

kakan?!

Do you have a Spotify (non-Facebook) login?

Yes

Are you logging in with Facebook or with your Spotify login details?

Spotify login

Do you have any screenshots you can attach to more clearly explain your issue?

This is screenrecording showing the problem:

[Daniel]

Have you tried a clean install? Have a look in my signature for the troubleshooting guide. As you are on lollipop you may also need to disable nuplayer in Developer Settings

[kakan]

Hello and thank you for the answer.

I see i forgot to mention that i did a clean install twice with two different roms and i followed all the troubleshooting help that's in your signature twice.

Couldnt find any folders related to spotify, formatted my SD card with no success in fixing the issue, shut down the phone and took out the battery as i usually do when i install new updates. I also disabled Nuplayer and used Awesomeplayer instead and rebboted the phone just this minute and the issue still remains!

This has been grinding my gears since i got the problem a week ago, i have tried everything to fix it until i came here for help. All the other apps work as they're intended to do.

I havent seen anyone else with this particular issue either and my trial and error searching on the phone provides no luck for me.

[Daniel · Accepted solution]

Maybe try an older apk to see if it's just the latest versions giving you the issue. You can grab these from my signature

[kakan]

Thank you! It was the latest release that spooked my phone! Never thaught i could download a older one from here, solved my problem 🙂

[Gibbley]

I have this exact problem after updating to 2.5.0.942, running stock Android 4.4.4 on a Sony Xperia Z3. The 'update' also wiped all my cached songs...

I also had to install a previous version to retrieve functionality, so the issue isnt really solved. Is there going to be a fix to this issue? I don't want to risk updating to the current version obviously...