Cracking Sound on songs, when screen is off, samsung

[Cimji]

Hi ! I have been experiencing a cracking noise on all my songs when the screen off on my Samsung S9+. It doesn't happen when I use the phone at the same time (screen is on)

Ive already tried an clean reinstall, switching of the equaliser, downloading on extreme quality, streaming on all qualities, using diffrent headsets,  no headsets etc.

Not sure what to do now,  it ruins the music qutie a bit.

Kind regards!

[Julian]

Hey @Cimji, welcome to the Spotify Community!

This is odd. In this case, we'd like you to reinstall the Spotifty app one more time. We know you already did it, but this time, make sure to follow these steps. Also, if you happen to have an SD card on your device, we suggest that you take it out while you reinstall the app.

If the issue continues, can you try to log in with a friend's account from your device? Let us know if the same thing happens.

Keep us posted.