Fire HD 8 for Kids - Spotify music randomly stops playing

[rheggy_uy]

I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button.

*Power saving mode has been turned off already, and all of the lullabies are downloaded offline so I can play it without having to connect to a wifi.

*I have tried signing out on all of my available devices, but it still occurs.

*Spotify App is updated, and so is my Fire HD 8.

*No problems with memory as well - I still have a lot of available space on my internal storage aside from external storage

*Spotify is working smoothly on my iOs devices

Some nights, I don’t experience this problem with my Fire HD, but most of the time this happens. It’s frustrating me already.

All suggestions are well appreciated, thanks.

Plan: Family Premium

Country: Philippines

Device: Fire HD 8 for kids

OS: Fire OS 6.3.1.5

[TaTHEj]

You could try to redownload, because the files may got corrupted. That explains that songs still play.

[rheggy_uy]

I have tried that multiple times as well. It will work for a while, but eventually it'll go back to the problem.

[TaTHEj]

What about resetting the Fire HD 8 for kids.

[rheggy_uy]

I’ve resetted it multiple times, it still happens. ☹️ It will only play continuously if I connect it to the internet.