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I cant log into my app whilst using mobile data

I cant log into my app whilst using mobile data

Avatar of
Not applicable
2023-04-13 11:37 AM
I cant log into the app or play anything other than downloaded music using mobile data. All other apps on my android phone work fine on data. I've tried uninstall/reinstall, clear cache & data, updating app and still not working. I can log in fine and play music whilst on WIFI.
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Avatar of MihailY
Moderator
Moderator
2023-04-15 10:44 AM

Hey,

Thanks for reaching out.

In this case, we'd recommend checking your phone's settings and making sure that the Spotify app has access to mobile data.

Keep us posted.

MihailYModerator
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