Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50909 Views
  • 66 replies
  • 25 likes
  • 50909 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881549 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881549 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27285 Views
  • 4 replies
  • 0 likes
  • 27285 Views
  • 4 replies
  • 0 likes

Superuser Contribution When I attempt to play a playlist of mine, Spotify leaves my playlist.

When listening to one of my playlists on Spotify via the Android app on my Samsung Galaxy S21, Spotify will sometimes leave my playlist and start playing random songs after the first song in the playlist. This has happened on several occasions and wi...

  • Visitor
  • When listening to one of my playlists on Spotify via the Android app on my Samsung Galaxy S21, Spotify will sometimes leave my playlist and start playing random songs after the first song in the play...
  • Eni
  • Moderator
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Downloading podcasts audio only?

PlanPremiumDeviceXiaomi Redmi 5AOperating SystemAndroid 8.1 My Question or IssueHi!Some podcasts have both audio and video, like the Joe Rogan podcast for example. I tried to download a podcast on the Android app for the first time that had video, an...

  • Casual Listener
  • Plan Premium Device Xiaomi Redmi 5A Operating System Android 8.1   My Question or Issue Hi! Some podcasts have both audio and video, like the Joe Rogan podcast for example. I t...
  • Saywitz42
  • Visitor
  • 62025 Views
  • 27 replies
  • 4 likes
  • 62025 Views
  • 27 replies
  • 4 likes

Solved!! Free version APP is just Unusable

Hi, Having read the forums, I can't believe that I cannot listen to a specific song on my playlist on my Android phone. Shuffle Play doesn't even play the song I've selected! So I can either play a random song... which then plays another random song,...

  • Casual Listener
  • Hi,   Having read the forums, I can't believe that I cannot listen to a specific song on my playlist on my Android phone. Shuffle Play doesn't even play the song I've selected! So I can e...
  • Garrethcampbell
  • Newbie
  • 4986 Views
  • 5 replies
  • 5 likes
  • 4986 Views
  • 5 replies
  • 5 likes

How do I install my Spotify account on my new tablet

I have premium Spotify on my old tablet want to add to new tablet.

  • Visitor
  • I have premium Spotify on my old tablet want to add to new tablet.
  • kaworu_bloodpaw
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping to ads in podcasts crashes playback

When I start a podcast it plays fine, but if I skip forward into an ad break the playback stops completely and the play banner disappears like nothing was playing at all. Restarting the podcast plays from the last skip before the ad break. If I let t...

  • Newbie
  • When I start a podcast it plays fine, but if I skip forward into an ad break the playback stops completely and the play banner disappears like nothing was playing at all. Restarting the podcast plays...
  • bn94c
  • Casual Listener
  • 2206 Views
  • 11 replies
  • 2 likes
  • 2206 Views
  • 11 replies
  • 2 likes

Superuser Contribution Lock screen widget dislike changed to like & my Spotify usage dropped a lot

Hi, Premium FamilySamsung Galaxy S22 UltraAndroid 13Spotify 8.8.10.582 when exploring Discover Weekly & Release Radar playlists I always used the dislike to very quiickly filter out the stuff I don't like, without unlocking and any other action, espe...

WhatsApp Image 2023-02-23 at 12.43.27.jpeg
  • Casual Listener
  • Hi,   Premium Family Samsung Galaxy S22 Ultra Android 13 Spotify 8.8.10.582   when exploring Discover Weekly & Release Radar playlists I always used the dislike to very quiickly ...
  • MihailY
  • Moderator
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution The that used to be playing for 4-5 min now plays only for 2-2:30 mins and

The songs i have saved in my playlists used listen to were 4-5 mins long and now the songs play for 2-2:30 mins and skip to the next song also size of the songs has drastically decreased whereas runtime for the whole playlist used to be 1hr and above...

  • Visitor
  • The songs i have saved in my playlists used listen to were 4-5 mins long and now the songs play for 2-2:30 mins and skip to the next song also size of the songs has drastically decreased whereas runt...
  • MihailY
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hoe kom ik op spotify

Wat betekent spotify. Hoe zoek ik wat ik wil luisteren of zien

  • Visitor
  • Wat betekent spotify. Hoe zoek ik wat ik wil luisteren of zien
  • Dian
  • Spotify Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Why does spotify keep playing songs I've explicitly unliked???

Spotify keeps adding songs that I've unliked over and over and has even made entire Playlists dedicated to those songs. Wtf??? Cmon nerds, do your jobs

  • Visitor
  • Spotify keeps adding songs that I've unliked over and over and has even made entire Playlists dedicated to those songs. Wtf??? Cmon nerds, do your jobs
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Superuser Contribution Ich habe premium kann aber nicht heruntergeladene Musik offline hören

Ich habe ein duo Abo und wenn ich zB auf einer Autofahrt also offline Musik hören möchte spielt spotify nur ca 5 Songs uns der rest ist nicht verfügbar

  • Casual Listener
  • Ich habe ein duo Abo und wenn ich zB auf einer Autofahrt also offline Musik hören möchte spielt spotify nur ca 5 Songs uns der rest ist nicht verfügbar
  • AlejaR
  • Moderator
  • 383 Views
  • 3 replies
  • 0 likes
  • 383 Views
  • 3 replies
  • 0 likes

Spotify and Google maps integration is not working

I am following all the steps as suggested by you guys however Spotify controls or Spotify and Google maps integration is not working. I am using Oneplus 9pro. OS and app updates are up to date.

  • Visitor
  • I am following all the steps as suggested by you guys however Spotify controls or Spotify and Google maps integration is not working. I am using Oneplus 9pro. OS and app updates are up to date.
  • 440 Views
  • 0 replies
  • 0 likes
  • 440 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast not playing

Music plays just fine, podcasts won't play. Reinstalled app and cleared cache and no luck

  • Newbie
  • Music plays just fine, podcasts won't play. Reinstalled app and cleared cache and no luck
  • Alex
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution In podcast "Your Episodes", it does not always removed played episodes.

In the Android app podcast "Your Episode Settings", select 'Remove played After 24 hours'. It does NOT remove played episodes if they were completed on a different device (ie Desktop).If you select "After playing", it immediately removes all played e...

  • Regular
  • In the Android app podcast "Your Episode Settings", select 'Remove played After 24 hours'. It does NOT remove played episodes if they were completed on a different device (ie Desktop). If you se...
  • Dian
  • Spotify Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution New song instead of replay?

Hi!When I search for a song, and play it, it'll just replay forever. I would like for a new similar song to come, so it's not the same over and over again. I would like that to discover new songs, so making a playlist is a bit boring! Before it was l...

  • Casual Listener
  • Hi! When I search for a song, and play it, it'll just replay forever. I would like for a new similar song to come, so it's not the same over and over again. I would like that to discover new songs, ...
  • Dian
  • Spotify Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have about 30ish liked songs, but at the top of the list it says '167'.

A while back my account was hacked and the person listened and liked a bunch of German and Polish rap. I've thought I'd purged my liked songs of all of them, and added my own. The issue is that there are only about 30 visible, playable songs under my...

  • Visitor
  • A while back my account was hacked and the person listened and liked a bunch of German and Polish rap. I've thought I'd purged my liked songs of all of them, and added my own. The issue is that t...
  • Eni
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution No three dots in searched songs

Plan:FreeCountry:IndiaDevice: OnePlus NordOS: Android 12The three dots to add songs to playlist and queue has disappeared but it's available in the playlist and albums please help me to bring back the three dots

  • Newbie
  • Plan:Free Country:India Device: OnePlus Nord OS: Android 12 The three dots to add songs to playlist and queue has disappeared but it's available in the playlist and albums please help me to bring...
  • AlejaR
  • Moderator
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes