Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Spotify should get along happily with most Android devices on the market running the v2.3 'Gingerbread' firmware.
For later devices, try installing the Preview version of the new Android app, available at http://www.spotify.com/download/previews/ - this should be compatible on all devices up to 4.0
Check out our mobile page for a full list of suported devices, and keep an eye on the blog for all future releases/updates.
Solved! Go to Solution.
Loads of people have issues with Spotify on ICS. It seems to run fine for a while after it is first installed - which often prompts people to immediately say 'no issues here'.
However, myself and lots of others over on the old GetSatisfaction thread seem to find that after a while (could be a couple of days, could be a couple of weeks, but soon) it will all of a sudden start crashing back to the launcher as soon as going online. It's fine to use offline, but crashes on getting an online connection. Only 'solution' seems to be a reinstall and/or deleting the Spotify directory on the SD/memory.
Given that it seems that the GetSatisfaction board is to become redundant, I've created a new topic on this one to cover the issue: http://community.spotify.com/t5/Spotify-Ideas-and-Feedback/Spotify-needs-to-support-Android-3-Honeyc...
It's only going to become more of an issue over the next couple of months as more phones are upgraded to ICS and new phones are released.
With how long ICS dev info has been out there, its amazing how poorly equiped Spotify was for this update.
And guess what, its a paid app that says it works on my Galaxy Nexus. Unacceptable.
The ICS app is in development.
There is no specific development for Honeycomb (although it's likely that any ICS-compatible app will work on 3.x too).
That's the reason given for it still being Under Consideration rather than Planned
You should probably also mention that you don't support Android 4.0 (Ice Cream Sandwich) either.
ICS has been out quite a while now. HTC and Samsung have both sent out updates to ICS to some of their phones, and Samsung produces Google's own current flagship model the Galaxy Nexus, which also doesn't play nice with the current Spotify Android client.
There have been lots of reports of problems when using ICS particularly in the area of offline syncing.
It doesn't work at all on my Galaxy S I9001 Plus or ZTE Light touch pad. It keeps restaring every time, It success login, then I get in to spotify, the connection goes on, then after by 1-3 seconds the process repeats. And this repeats indefinitely.
With the exception of the Offline bug previously, Spotify worked excellent on my Moto Droid, and currently runs excellent on my Galaxy Nexus(CDMA).
What sort of problems have you noticed with ICS? I really have no issues on my gnex currently. The only thing i've noticed on 2 occasions was stuttering play but that may have also been a bluetooth issue for me with my philips base.
Loads of people have issues with Spotify on ICS. It seems to run fine for a while after it is first installed - which often prompts people to immediately say 'no issues here'.
However, myself and lots of others over on the old GetSatisfaction thread seem to find that after a while (could be a couple of days, could be a couple of weeks, but soon) it will all of a sudden start crashing back to the launcher as soon as going online. It's fine to use offline, but crashes on getting an online connection. Only 'solution' seems to be a reinstall and/or deleting the Spotify directory on the SD/memory.
Given that it seems that the GetSatisfaction board is to become redundant, I've created a new topic on this one to cover the issue: http://community.spotify.com/t5/Spotify-Ideas-and-Feedback/Spotify-needs-to-support-Android-3-Honeyc...
It's only going to become more of an issue over the next couple of months as more phones are upgraded to ICS and new phones are released.
With how long ICS dev info has been out there, its amazing how poorly equiped Spotify was for this update.
And guess what, its a paid app that says it works on my Galaxy Nexus. Unacceptable.
There have been lots of questions about ICS support over on getsatisfaction and the only response we have had from Spotify is effectively "it's not supported", I've cancelled my premium account and if spotify had any other competitor in my region I would be switching over right away, as it is I've had to go back to mp3s and the native music app.
Could somebody at spotify PLEASE just tell us the truth?? i.e. if you plan to support ICS? When that might be? I'd just like to know when I will be able to sign back up to premium...... three months? .... six months? ..... a year ?..... never?
Something? .................... Anything?
I'm going to say, NO. its not.. no matter what you have, its old, so if there are any updates to your phone it wont..
I'm sorry, little mad at the fact they the Spotify app is soo old.
Have a Galaxy Ace and am getting unknown error 112 when logging in - Gingerbread 2.3.5
Error 112 would be one of our connection errors - please check to make sure everything's set up to work correctly.
@uno - what phone? what OS version? have you tried uninstalling and reinstalling?
Heey I've a question!
I want to buy an alcatel One Touch 918 with android 2.3 on it. But can it run Spotify?
Now he stand not in the list of compatible mobiles but you say it almost al android 2.3 telephones are compatible with spotify..
could anyone help me out please?
greetz Martijnenco
Galaxy S II running Codeworx CM9 port of ICS.
App works, sort of.
I can sync tracks, but I have to do it 1 playlist at a time.
This is hard to explain.
You know the screen you get when you sync your phone. That shows all the playlists in album cover format. If I try to scroll through this while syncing, every time the next track starts to sync, it puts me back to the top. This makes trying to select more than one playlist impossible.
Not sure if this is related to the app or to the Spotify install itself.
I also get random phone reboots when syncing. Sometimes I log in and all my synced tracks are marked as not synced (I have about 4Gb of playlists)
Anyway, why has the IOS app been updated and not the 'droid one?
I pay £10/month for this
Hi Richard
Codeworx CM9 is a version of Ice Cream Sandwich for the Galaxy S II. But the same things happen when I got back to the stock SII ROM. Actually one of the reasons I switch the phone to using ICS was to see if it helped with Spotify. But it made no difference
I have about 450 playlists and just over 9000 tracks in my ibrary
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…