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Music keeps playing when I disconnect from Bluetooth

Music keeps playing when I disconnect from Bluetooth

During the last few days whenever I disconnect my phone from Bluetooth Spotify keeps playing the music. Using a Motorola Moto G54, I have tried uninstalling and reinstalling the app but this hasn't worked.
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1 Reply

Hey there,

 

Thank you for reaching out to the Community and welcome. 

 

To start investigating this, we understand you’ve already tried reinstalling the app, but to be sure that we're on the same page - did you use the steps for a clean reinstall mentioned in this article? If not, give it a try to see if it makes any difference.

 

Also, does this happen with all the Bluetooth devices you've tried? If you don't have another one, you can borrow one from a friend or a family member just to test it out. 

 

Lastly, include in your next response the OS version of your device, along with the Spotify version you're currently running to continue investigating the case.


We'll be on the lookout for your response. 

OscarDCModerator
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