Problem with the account

[relehcp]

Hello! I have two problems with my account of spotify! I would stay at sportify free and remove the association with my facebookaccoun. How can I do? Can you help me please?
Thanks Eleonora

[relehcp]

spotify always tells me to go premium account and so I can't listen my music ...

[Daniel]

You can disconnect from your Facebook  by following the steps here: http://community.spotify.com/t5/Newcomers-and-Contribution/Tutorial-How-to-Disconnect-Spotify-from-F...

[relehcp]

Thank you Daniel. What about for stay in free account? Spotify always tell me to go to premium account and it don't let me listening my music. Sorry if I do grammatical mistakes, but english isn't my mother tounge...

[Daniel]

Whilst you will come across those nag screen it shouldn't be too often. Maybe try a clean install?

[relehcp]

Sorry but I don't understand what you mean... should I try to reinstall the app on my smartphone?

[Daniel · Accepted solution]

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues

[relehcp]

Ok i'll try it, thank you Daniel!