Reached download limit, removed songs, but still getting message that I reached limit...,

[MSkyllas]

Hi, I reached the download limit (3333 songs), and I received a message to remove songs if I want to download more. I did this, but Im still getting a message that I reached limit...

Anyone else had the same problem? How did you fix this?

[Bittencourt · Accepted solution]

Hi @MSkyllas,

Please try logging out and then back in.

Let me know if this helps.

[MSkyllas]

Hi Rodrigo, thanks for your answer. Yes it did work. Thanks.

And weirdly now when reach back the limit again and delete songs, I don't need to log off anymore...

Anyhow, problem fixed. I'm also wondering, is there a place were you can see how many downloads you have?

Thanks again.

[Bittencourt · Accepted solution]

Great! You're welcome.

No, currently it's not possible to do it.

Please don't forget to accept as solution 🙂

[timothywildman]

I have a similar situation. I have reached the download limit and wish to remove songs/albums from my device, but want to save the album in case I wish to stream at another time. I slide the "available offline" switch to the left/gray position but the green check remains under the songs and I can't download new albums. I frequently rotate music in and out (due to the download limit, ugh) and this is preventing that.