Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Samsung Galaxy s4 Volume problem

Samsung Galaxy s4 Volume problem

Hey,

 

1 week ago I switched from the Galaxy S2 to the S4. I was always happy with Spotify on PC + S2, so I thought I would be on S4.

The volume difference between Spotify on S2 and S4 is big.

Its just too LOW on the S4, but sometimes (1/10 of times) the volume is normal.

 

Anyone who got the same problem? Anyone who could help me?

 

Thx for your time,

 

Dennis

Reply
11 Replies

Is it any better if you turn off any equalisers, including spotify's audio effects and samsungs adapt sound?

Not really, im not using any audio effects in spotify and the other thing didnt helped too =(.

 

Any other ideas? I mean its the same app, just on another phone, how can there a volume difference?

 

As the samsung music player has the same volume as in S2

Is it any louder on the stock media player? What are you listening to music through?

I really hope that I understand your question in the correct way 😄

Yea, the stock media player is noticeable louder than spotify. The last question is a bit hard to understand for me 😛

I listen on my car, via AUX. When I connect my S2 to my car, spotify volume is great, on S4, too low. =(

 

But thank you for your help already!

That's exactly what I was asking, thanks 🙂

 

Erm I'm pretty sure I've seen this before - possibly in one of the android forums. I dont think it's a spotify problem but you can check by playing an ordinary MP3 file using Samsung's Music app on your S4. If that is a lot louder, please shout. If it too is quiet then there's not a lot you can do I'm afraid.

What do you mean with that sentence? - by playing an ordinary MP3 file using Samsung's Music app on your S4

 

 

Play music from a source other than spotify. There is a music player called "Music" play something using that through your in-car system so we can see if the problem is just with spotify.

Alright, I tested it today again.

Its really random if its loud or not. On morning it was pretty low, but when i went for lunch it was at the normal volume again, after changing the song it was LOW again. (SAMSUNG STOCK PLAYER)

 

What is the problem? Do you have any idea what I could do to solve the problem?

I might have had this problem on my Note 2.

When you're playing a song on Spotify and you get a text message notification does your volume go up after the notification sound? I was also able to replicate this by pressing the pause button then playing again.

I was on a custom ROM and decided to change Roms and that fixed the issue for me.

@dennis199 I think that what's happening here may be a mismatch between the S4's audio out and car audio's audio in impedances which will make the music seem quiet. Unfortunately that's not something I can help with. You could try the support site for your car audio or Samsung to see if they can suggest anything.

This morning i went to work and when i put my phone to the car it was NORMAL volume.

When i clicked to the next song, it went to LOW volume? (on SAMSUNG MUSIC PLAYER)

When I switched to spotify, it was low too.

 

Im crying 😞 This makes me sad

Suggested posts