Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Songs constantly stopping on Galaxy Note 4

Songs constantly stopping on Galaxy Note 4

Songs are constantly stopping mid track. I have cleared the cache, deleted the android\data\com.spotify.music folder, have resinstalled the app multiple times, no luck. I am a premium member. I am the only person who uses the account, and I am not using spotify connect when these issues happen. Please help because I am about to cancel if I can not play songs all the way through. Thank you.

Reply
3 Replies

Are you on Lollipop? Can you try this: https://community.spotify.com/t5/Help-Android/PLEASE-READ-Android-5-x-Lollipop-Distorted-playback-so...


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

I am not on lollipop. I have android 4.4.4 kitkat.

look at how many other people are complaining about the same issue maybe Spotify has a bug? Instead of denying it they need to fix it. 

Suggested posts