Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I tried to listen to this playlist but some of the songs are grayed out, which I thought might be from country restrictions or whatnot. It doesn't show up on the Spotify app (I'm a Premium user), but when I clicked on the link and it showed up on the web browser page, all the tracks showed up so I concluded it wasn't a country restriction problem.
When I go to the playlist on desktop, it looks like this with some of the songs grayed out:
And when I click into the album from the playlist, the songs are grayed out like this:
But I can access these songs when I try to search for the album and go to it, I even have it saved and can listen to the songs.
What's going on here and is there a solution for this?
Solved! Go to Solution.
Oops, you're right, sorry 🙂
I get the same thing - eventually 🙂 I blame the label - there is one version released in US and canada and has a different URI from the worldwide identical release. music licensing is such a mess!
Hi. Several possibiities spring to mind but if you could post the spotify URI for the playlist, I'll take a look. Thanks.
It's up in the original post, but here it is again:
https://open.spotify.com/user/bighitktm/playlist/2nKFSE6yJw9Xh2uDKzwmZb
That's the Advice album but I was after the playlist.
It's got a lot of the Kehlani album songs on it, but that's actually the playlist LOL if you scroll a little further there are other songs on it that I can see but I can't get to play on either my desktop or my mobile Spotify (while I'm on the playlist, but it's fine if I switch around to the albums of the songs themselves)
Oops, you're right, sorry 🙂
I get the same thing - eventually 🙂 I blame the label - there is one version released in US and canada and has a different URI from the worldwide identical release. music licensing is such a mess!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…