Help - Android

Topics with Label: Account

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Sunday
0x8EFABE4E
Newbie
53109 Views
68 replies
25 likes

53109 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27621 Views
4 replies
0 likes

27621 Views
4 replies
0 likes

Superuser Contribution Inability to sign in on phone.

PlanPremiumCountrySingaporeDeviceHonor X9b 5GOperating SystemMagicOS 8.0 My Question or IssueI've been trying to login to my Spotify account for a while, and looking up many tutorials on how to solve the issue, but most have not helped, so I'm coming...

CheetahUwU
Casual Listener
Plan Premium Country Singapore Device Honor X9b 5G Operating System MagicOS 8.0 My Question or Issue I've been trying to login to my Spotify account for a while, and looking up m...
2024-12-15 10:43:52 AM
2024-12-16 11:26:27 AM
Ivelina
Moderator
230 Views
1 replies
0 likes
Account
Login

230 Views
1 replies
0 likes

Solved!! Cannot login on Google TV

Yesterday, I was presented with a login screen where you need to select your profile while trying to open the app on Google TV. It was a similarly experience like selecting a profile on Netflix. Clicking on my profile picture led to continuous loadin...

Bart88
Casual Listener
Yesterday, I was presented with a login screen where you need to select your profile while trying to open the app on Google TV. It was a similarly experience like selecting a profile on Netflix. Clic...
2024-12-12 12:31:53 PM
2024-12-12 8:04:40 PM
Jose_M
Spotify Star
267 Views
3 replies
0 likes
Account
Android Login
Google TV

267 Views
3 replies
0 likes

Spotify Android phone App gets stuck on a black ad

PlanFree/PremiumCountrymalaysia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)android phone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify app will not allow me to play anything. Everytime I try, a b...

EvaRose
Newbie
...ut did not help. This only happens on 1 account as I tried signing up for a new account and the app worked normally. I would like to get my original account to work again. Pls advise. Thanks.
2024-11-25 5:35:35 PM
43 Views
0 replies
0 likes
Account
Free

43 Views
0 replies
0 likes

Superuser Contribution Spotify doesn't work on my phone

Someone please help me My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i do...

Jadeee1
Visitor
Someone please help me My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i ...
2024-04-15 11:33:16 PM
2024-04-17 1:43:20 AM
Eni
Moderator
322 Views
1 replies
0 likes
Account

322 Views
1 replies
0 likes

AI DJ bug report - DJ playback broken across all Spotify services after previously having no issues.

UPDATE: Spotify Support was unable to fix the problem with my account and verified it wasn't an issue with my devices. I was able to login using their test account and then later a new one which I created, both new accounts had no issues using the DJ...

AI_DJ_Broken
Regular
UPDATE: Spotify Support was unable to fix the problem with my account and verified it wasn't an issue with my devices. I was able to login using their test account and then later a new one which I c...
2023-07-22 2:01:57 PM
2023-11-10 11:55:02 PM
AI_DJ_Broken
Regular
1541 Views
3 replies
2 likes
Account
Premium

1541 Views
3 replies
2 likes

Superuser Contribution Lag Issue in Spotify App

Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bring this to your attention in the hope that it can be resolved. The lag issue ...

HarishKumar2558
Visitor
Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bri...
2023-10-05 4:53:17 PM
2023-10-06 4:17:46 PM
Elena
Moderator
955 Views
1 replies
0 likes
Account

955 Views
1 replies
0 likes

Superuser Contribution Can't log into new installed app on Android

PlanPremium StudentCountryGermanyDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11 My Question or IssueI got a new phone and installed the app (as you do). I can't log in with my data, but it works just fine on the browser and the desktop app.The...

RabenMotte
Newbie
Plan Premium Student Country Germany Device Samsung Galaxy S20 FE Operating System Android 11 My Question or Issue I got a new phone and installed the app (as you do). I can'...
2021-12-29 10:16:01 PM
2021-12-30 11:13:00 PM
MafeG
Spotify Legend
566 Views
1 replies
0 likes
Account
Login

566 Views
1 replies
0 likes

Superuser Contribution Can't log in because it says username and pw does not exist

PlanFamilyCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8 My Question or IssueHello,I resently bought a smartphone and installed the spotify app. Wenn i try to logg in, it says that the combination of account and pw does not exisit - t...

PhilFaupunkt
Newbie
...ry to logg in, it says that the combination of account and pw does not exisit - the problem: it does exisit and is correct. I can logg in with the same combination online and at other devices (laptop &a...
2021-09-10 1:15:52 PM
2021-09-11 11:20:05 PM
Novy
Moderator
378 Views
1 replies
0 likes
Account

378 Views
1 replies
0 likes

Superuser Contribution Spotify is not working on Mobile data (Vodafone 4G), works fine on Wifi though

I use Spotify Premium, things were going good till March 2020, post that it is not working on Mobile Data, works great with Wifi though. I have tried almost all the possible solution, installing the app again, deleting app data and cache, giving all ...

rkhatri
Casual Listener
I use Spotify Premium, things were going good till March 2020, post that it is not working on Mobile Data, works great with Wifi though. I have tried almost all the possible solution, installing the ...
2020-06-30 5:59:41 PM
2021-05-17 7:52:44 PM
Tommzy
Visitor
30037 Views
8 replies
5 likes
Account
Other

30037 Views
8 replies
5 likes

Superuser Contribution No Spotify access on Samsung, OK on laptop

PlanFreeCountryNZDevice Samsung Galaxy 9Operating SystemWindows 10 My Question or IssueI can login to spotify on my laptop, but not my smartphone, using the same email address and password

GoroNZ
Casual Listener
Plan Free Country NZ Device Samsung Galaxy 9 Operating System Windows 10 My Question or Issue I can login to spotify on my laptop, but not my smartphone, using the same email a...
2021-02-02 1:50:21 AM
2021-02-03 11:36:23 AM
Alex
Spotify Legend
369 Views
1 replies
0 likes
Account

369 Views
1 replies
0 likes

Superuser Contribution Spotify App stürzt sofort nach Anmeldung ab - Problem liegt vermutlich am Konto

Hallo!Die Spotify-App stürzt sofort nach Anmeldung immer wieder ab.Es kommt dann die Meldung "Spotify wird wiederholt beendet".Alle Versuche, Cache leeren, deinstallieren-neu installieren... hilft nichts. Das komische, wenn sich jemand anderes an mei...

Heidewitzka
Regular
Hallo! Die Spotify-App stürzt sofort nach Anmeldung immer wieder ab. Es kommt dann die Meldung "Spotify wird wiederholt beendet". Alle Versuche, Cache leeren, deinstallieren-neu installieren... h...
2020-07-19 5:07:52 PM
2020-11-25 8:55:41 AM
Ver
Spotify Legend
4780 Views
15 replies
1 likes
Account

4780 Views
15 replies
1 likes

Can't add any song to any playlist

PlanFreeCountryMalaysiaDevicePocophone F1Operating SystemAndroid 10 My Question or IssueI can't add any songs to any of my playlist. I've tried restarting and reinstalling the app, but both methods doesn't work.

neo_n2o89
Casual Listener
Plan Free Country Malaysia Device Pocophone F1 Operating System Android 10 My Question or Issue I can't add any songs to any of my playlist. I've tried restarting and reinstalling th...
2020-05-17 2:39:42 AM
2020-05-19 9:29:46 PM
Billy-J
Spotify Star
1128 Views
5 replies
0 likes
Account
Free
Login
Other

1128 Views
5 replies
0 likes

Superuser Contribution Spotify Logged Me Out, Can't log back in. "You're Offline" On Wifi

PlanPremiumCountryCanadaDeviceGalaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueI've been randomly logged off my spotify account on my android phone 2 times now and when I try to log back in, it says "You're Offline, Please Check Your ...

manna9991
Casual Listener
Plan Premium Country Canada Device Galaxy A5 (2017) Operating System Android Oreo My Question or Issue I've been randomly logged off my spotify account on my android phone 2 times n...
2020-01-07 6:19:52 PM
2020-01-08 5:26:18 PM
Guido
Spotify Legend
647 Views
1 replies
0 likes
Account
Mobile

647 Views
1 replies
0 likes

Solved!! Songs' pictures aren't showing in the main menu

Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as "Today Is The Day", "New Releases", "Just for you", "Jump ba...

Danny_03
Newbie
Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as...
2019-02-10 5:44:57 PM
2019-02-12 5:01:05 PM
Amadán
Casual Listener
860 Views
1 replies
0 likes
Account
Troubleshooting

860 Views
1 replies
0 likes

Android old tracks sorting ( Songs, not playlist ). New song are going to old song.

Hello, so I saved a few hundred songs, but when I look at them in the "Songs" section (which I saved), they appear in my old order, and I respectively put them in the new order, which shows me recently added songs, and everything seems to be ok, but ...

Justman1
Newbie
Hello, so I saved a few hundred songs, but when I look at them in the "Songs" section (which I saved), they appear in my old order, and I respectively put them in the new order, which shows me recent...
2018-12-11 9:44:10 PM
344 Views
0 replies
0 likes
Account

344 Views
0 replies
0 likes

'offline' when fully connected

PlanPremiumCountryNew Zealand DeviceSamsung S7 edge, maccook 2015Operating Systemandroid oreo, el capitan My Question or Issue For about an month my account says it's offline. I can browse music so it is gathering online info. Anything I try search c...

Clwatsnn
Casual Listener
...onth my account says it's offline. I can browse music so it is gathering online info. Anything I try search comes up saying I'm offline or if I'm listening and try 'go to artist' the o...
2018-08-23 12:52:02 AM
2018-08-24 1:41:20 AM
Clwatsnn
Casual Listener
571 Views
2 replies
1 likes
Account
Premium
Subscription

571 Views
2 replies
1 likes

Superuser Contribution What is wrong with spotify app??????

Hello.I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore.I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- unable to log in.I triend usernam and password- unable t...

VIDEODROME_
Regular
Hello. I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore. I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- u...
2018-04-02 12:01:45 PM
2018-06-16 3:55:17 AM
user-removed
Not applicable
2555 Views
2 replies
0 likes
Account
Login

2555 Views
2 replies
0 likes

Angemeldet bleiben

Hallo liebe Community, Habe mein Smartphone auf den Werkszustand zurückgesetzt und Spotify daher neu installieren müssen. Seither muss ich mich jedesmal neu anmelden wenn ich die App öffne... Dieses Problem hatte ich vorher nicht. Weiß jmd wie ich da...

JHNNS
Newbie
Hallo liebe Community, Habe mein Smartphone auf den Werkszustand zurückgesetzt und Spotify daher neu installieren müssen. Seither muss ich mich jedesmal neu anmelden wenn ich die App öffne.....
2017-11-14 12:48:56 PM
3914 Views
0 replies
7 likes
Account
Login

3914 Views
0 replies
7 likes

Superuser Contribution App on Kindle Fire not Going Past "Let's Make you a Playlist" Page

I recently deleted and redownloaded the Spotify app on my kindle. After I redownloaded it, I created a new account. I was able to get through the email address and creating your profile steps easily, but the app then took me to a page that told me to...

beepbeeplettuce
Newbie
I recently deleted and redownloaded the Spotify app on my kindle. After I redownloaded it, I created a new account. I was able to get through the email address and creating your profile steps e...
2017-06-13 2:28:41 AM
2017-06-15 6:31:27 PM
Sophia
Roadie
448 Views
1 replies
0 likes
Account
Login

448 Views
1 replies
0 likes

Removing a song from playlist in "now playing" screen

How come I cannot remove a song from a playlist when the song is playing? When I'm listening to a song, and I want to remove it from a playlist, I press the three button menu list and remove song is not an option for me but it is for my friend who ha...

hullcody
Casual Listener
How come I cannot remove a song from a playlist when the song is playing? When I'm listening to a song, and I want to remove it from a playlist, I press the three button menu list and remove song is ...
2017-06-14 9:48:51 PM
2017-06-15 11:45:59 AM
Joe
Community Legend
1181 Views
3 replies
0 likes
Account

1181 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Topics with Label: Account

Forum Posts

New and Improved Android Widget

Solved!! The version of Spotify I have has completely different features than another free user.

Superuser Contribution Inability to sign in on phone.

Solved!! Cannot login on Google TV

Spotify Android phone App gets stuck on a black ad

Superuser Contribution Spotify doesn't work on my phone

AI DJ bug report - DJ playback broken across all Spotify services after previously having no issues.

Superuser Contribution Lag Issue in Spotify App

Superuser Contribution Can't log into new installed app on Android

Superuser Contribution Can't log in because it says username and pw does not exist

Superuser Contribution Spotify is not working on Mobile data (Vodafone 4G), works fine on Wifi though

Superuser Contribution No Spotify access on Samsung, OK on laptop

Superuser Contribution Spotify App stürzt sofort nach Anmeldung ab - Problem liegt vermutlich am Konto

Can't add any song to any playlist

Superuser Contribution Spotify Logged Me Out, Can't log back in. "You're Offline" On Wifi

Solved!! Songs' pictures aren't showing in the main menu

Android old tracks sorting ( Songs, not playlist ). New song are going to old song.

'offline' when fully connected

Superuser Contribution What is wrong with spotify app??????

Angemeldet bleiben

Superuser Contribution App on Kindle Fire not Going Past "Let's Make you a Playlist" Page

Removing a song from playlist in "now playing" screen

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Topics with Label: Account