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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46972 Views
66 replies
25 likes

46972 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879898 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879898 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26859 Views
4 replies
0 likes

26859 Views
4 replies
0 likes

Superuser Contribution Spotify doesn't work on my phone

Someone please help me My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i do...

Jadeee1
Visitor
Someone please help me My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i ...
2024-04-15 11:33:16 PM
2024-04-17 1:43:20 AM
Eni
Moderator
300 Views
1 replies
0 likes
Account

300 Views
1 replies
0 likes

AI DJ bug report - DJ playback broken across all Spotify services after previously having no issues.

UPDATE: Spotify Support was unable to fix the problem with my account and verified it wasn't an issue with my devices. I was able to login using their test account and then later a new one which I created, both new accounts had no issues using the DJ...

AI_DJ_Broken
Regular
UPDATE: Spotify Support was unable to fix the problem with my account and verified it wasn't an issue with my devices. I was able to login using their test account and then later a new one which I c...
2023-07-22 2:01:57 PM
2023-11-10 11:55:02 PM
AI_DJ_Broken
Regular
1450 Views
3 replies
2 likes
Account
Premium

1450 Views
3 replies
2 likes

Superuser Contribution Lag Issue in Spotify App

Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bring this to your attention in the hope that it can be resolved. The lag issue ...

HarishKumar2558
Visitor
Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bri...
2023-10-05 4:53:17 PM
2023-10-06 4:17:46 PM
Elena
Moderator
837 Views
1 replies
0 likes
Account

837 Views
1 replies
0 likes

Superuser Contribution Can't log into new installed app on Android

PlanPremium StudentCountryGermanyDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11 My Question or IssueI got a new phone and installed the app (as you do). I can't log in with my data, but it works just fine on the browser and the desktop app.The...

RabenMotte
Newbie
Plan Premium Student Country Germany Device Samsung Galaxy S20 FE Operating System Android 11 My Question or Issue I got a new phone and installed the app (as you do). I can'...
2021-12-29 10:16:01 PM
2021-12-30 11:13:00 PM
MafeG
Spotify Legend
554 Views
1 replies
0 likes
Account
Login

554 Views
1 replies
0 likes

Superuser Contribution Can't log in because it says username and pw does not exist

PlanFamilyCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8 My Question or IssueHello,I resently bought a smartphone and installed the spotify app. Wenn i try to logg in, it says that the combination of account and pw does not exisit - t...

PhilFaupunkt
Newbie
...ry to logg in, it says that the combination of account and pw does not exisit - the problem: it does exisit and is correct. I can logg in with the same combination online and at other devices (laptop &a...
2021-09-10 1:15:52 PM
2021-09-11 11:20:05 PM
Novy
Moderator
364 Views
1 replies
0 likes
Account

364 Views
1 replies
0 likes

Superuser Contribution Spotify is not working on Mobile data (Vodafone 4G), works fine on Wifi though

I use Spotify Premium, things were going good till March 2020, post that it is not working on Mobile Data, works great with Wifi though. I have tried almost all the possible solution, installing the app again, deleting app data and cache, giving all ...

rkhatri
Casual Listener
I use Spotify Premium, things were going good till March 2020, post that it is not working on Mobile Data, works great with Wifi though. I have tried almost all the possible solution, installing the ...
2020-06-30 5:59:41 PM
2021-05-17 7:52:44 PM
Tommzy
Visitor
29842 Views
8 replies
5 likes
Account
Other

29842 Views
8 replies
5 likes

Superuser Contribution No Spotify access on Samsung, OK on laptop

PlanFreeCountryNZDevice Samsung Galaxy 9Operating SystemWindows 10 My Question or IssueI can login to spotify on my laptop, but not my smartphone, using the same email address and password

GoroNZ
Casual Listener
Plan Free Country NZ Device Samsung Galaxy 9 Operating System Windows 10 My Question or Issue I can login to spotify on my laptop, but not my smartphone, using the same email a...
2021-02-02 1:50:21 AM
2021-02-03 11:36:23 AM
Alex
Spotify Legend
347 Views
1 replies
0 likes
Account

347 Views
1 replies
0 likes

Superuser Contribution Spotify App stürzt sofort nach Anmeldung ab - Problem liegt vermutlich am Konto

Hallo!Die Spotify-App stürzt sofort nach Anmeldung immer wieder ab.Es kommt dann die Meldung "Spotify wird wiederholt beendet".Alle Versuche, Cache leeren, deinstallieren-neu installieren... hilft nichts. Das komische, wenn sich jemand anderes an mei...

Heidewitzka
Regular
Hallo! Die Spotify-App stürzt sofort nach Anmeldung immer wieder ab. Es kommt dann die Meldung "Spotify wird wiederholt beendet". Alle Versuche, Cache leeren, deinstallieren-neu installieren... h...
2020-07-19 5:07:52 PM
2020-11-25 8:55:41 AM
Ver
Spotify Legend
4558 Views
15 replies
1 likes
Account

4558 Views
15 replies
1 likes

Can't add any song to any playlist

PlanFreeCountryMalaysiaDevicePocophone F1Operating SystemAndroid 10 My Question or IssueI can't add any songs to any of my playlist. I've tried restarting and reinstalling the app, but both methods doesn't work.

neo_n2o89
Casual Listener
Plan Free Country Malaysia Device Pocophone F1 Operating System Android 10 My Question or Issue I can't add any songs to any of my playlist. I've tried restarting and reinstalling th...
2020-05-17 2:39:42 AM
2020-05-19 9:29:46 PM
Billy-J
Spotify Star
1100 Views
5 replies
0 likes
Account
Free
Login
Other

1100 Views
5 replies
0 likes

Superuser Contribution Spotify Logged Me Out, Can't log back in. "You're Offline" On Wifi

PlanPremiumCountryCanadaDeviceGalaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueI've been randomly logged off my spotify account on my android phone 2 times now and when I try to log back in, it says "You're Offline, Please Check Your ...

manna9991
Casual Listener
Plan Premium Country Canada Device Galaxy A5 (2017) Operating System Android Oreo My Question or Issue I've been randomly logged off my spotify account on my android phone 2 times n...
2020-01-07 6:19:52 PM
2020-01-08 5:26:18 PM
Guido
Spotify Legend
639 Views
1 replies
0 likes
Account
Mobile

639 Views
1 replies
0 likes

Solved!! Songs' pictures aren't showing in the main menu

Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as "Today Is The Day", "New Releases", "Just for you", "Jump ba...

Danny_03
Newbie
Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as...
2019-02-10 5:44:57 PM
2019-02-12 5:01:05 PM
Amadán
Casual Listener
836 Views
1 replies
0 likes
Account
Troubleshooting

836 Views
1 replies
0 likes

Android old tracks sorting ( Songs, not playlist ). New song are going to old song.

Hello, so I saved a few hundred songs, but when I look at them in the "Songs" section (which I saved), they appear in my old order, and I respectively put them in the new order, which shows me recently added songs, and everything seems to be ok, but ...

Justman1
Newbie
Hello, so I saved a few hundred songs, but when I look at them in the "Songs" section (which I saved), they appear in my old order, and I respectively put them in the new order, which shows me recent...
2018-12-11 9:44:10 PM
337 Views
0 replies
0 likes
Account

337 Views
0 replies
0 likes

'offline' when fully connected

PlanPremiumCountryNew Zealand DeviceSamsung S7 edge, maccook 2015Operating Systemandroid oreo, el capitan My Question or Issue For about an month my account says it's offline. I can browse music so it is gathering online info. Anything I try search c...

Clwatsnn
Casual Listener
...onth my account says it's offline. I can browse music so it is gathering online info. Anything I try search comes up saying I'm offline or if I'm listening and try 'go to artist' the o...
2018-08-23 12:52:02 AM
2018-08-24 1:41:20 AM
Clwatsnn
Casual Listener
551 Views
2 replies
1 likes
Account
Premium
Subscription

551 Views
2 replies
1 likes

Superuser Contribution What is wrong with spotify app??????

Hello.I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore.I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- unable to log in.I triend usernam and password- unable t...

VIDEODROME_
Regular
Hello. I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore. I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- u...
2018-04-02 12:01:45 PM
2018-06-16 3:55:17 AM
user-removed
Not applicable
2524 Views
2 replies
0 likes
Account
Login

2524 Views
2 replies
0 likes

Angemeldet bleiben

Hallo liebe Community, Habe mein Smartphone auf den Werkszustand zurückgesetzt und Spotify daher neu installieren müssen. Seither muss ich mich jedesmal neu anmelden wenn ich die App öffne... Dieses Problem hatte ich vorher nicht. Weiß jmd wie ich da...

JHNNS
Newbie
Hallo liebe Community, Habe mein Smartphone auf den Werkszustand zurückgesetzt und Spotify daher neu installieren müssen. Seither muss ich mich jedesmal neu anmelden wenn ich die App öffne.....
2017-11-14 12:48:56 PM
3880 Views
0 replies
7 likes
Account
Login

3880 Views
0 replies
7 likes

Superuser Contribution App on Kindle Fire not Going Past "Let's Make you a Playlist" Page

I recently deleted and redownloaded the Spotify app on my kindle. After I redownloaded it, I created a new account. I was able to get through the email address and creating your profile steps easily, but the app then took me to a page that told me to...

beepbeeplettuce
Newbie
I recently deleted and redownloaded the Spotify app on my kindle. After I redownloaded it, I created a new account. I was able to get through the email address and creating your profile steps e...
2017-06-13 2:28:41 AM
2017-06-15 6:31:27 PM
Sophia
Roadie
440 Views
1 replies
0 likes
Account
Login

440 Views
1 replies
0 likes

Removing a song from playlist in "now playing" screen

How come I cannot remove a song from a playlist when the song is playing? When I'm listening to a song, and I want to remove it from a playlist, I press the three button menu list and remove song is not an option for me but it is for my friend who ha...

hullcody
Casual Listener
How come I cannot remove a song from a playlist when the song is playing? When I'm listening to a song, and I want to remove it from a playlist, I press the three button menu list and remove song is ...
2017-06-14 9:48:51 PM
2017-06-15 11:45:59 AM
Joe
Community Legend
1162 Views
3 replies
0 likes
Account

1162 Views
3 replies
0 likes

Superuser Contribution "behind the lyrics" feature isn't working (android user)

I'm on spotify mobile for android. I recently decided to make a new account in which i did around 2 months ago (both are premium) On my old account i have the lyrics feature working perfectly and on my new account my lyrics feature is enabled yet not...

Gwalz
Regular
I'm on spotify mobile for android. I recently decided to make a new account in which i did around 2 months ago (both are premium) On my old account i have the lyrics feature working p...
2017-06-11 6:10:26 PM
2017-06-14 8:02:14 PM
Maria_B
Moderator
577 Views
1 replies
0 likes
Account

577 Views
1 replies
0 likes

Google cast not found on Android?

I'm trying to connect to my TV through android. The problem is it's not finding my GoogleCast device. I'm pretty sure it's connected before, I strongly remember doing so but now it's not. It can find my Desktop and my Smart TV but not my older TV wit...

M523
Regular
I'm trying to connect to my TV through android. The problem is it's not finding my GoogleCast device. I'm pretty sure it's connected before, I strongly remember doing so but now it's n...
2017-05-06 8:56:41 PM
472 Views
0 replies
0 likes
Account
Other
Premium

472 Views
0 replies
0 likes

Compartir via twitter

Buen dia Estoy intentando compartir la cancion que escucho a traves de la opcion de compartir dentro de su app de android. Al momento de pulsar el boton de compartir, aparece una leyenda que muestra que no sera posible compartir. Busco la manera de d...

ruizek
Casual Listener
Buen dia Estoy intentando compartir la cancion que escucho a traves de la opcion de compartir dentro de su app de android. Al momento de pulsar el boton de compartir, aparece una le...
2017-05-02 6:15:00 PM
2017-05-03 5:26:23 PM
ruizek
Casual Listener
566 Views
2 replies
0 likes
Account

566 Views
2 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Topics with Label: Account

Forum Posts

New and Improved Android Widget

[COMPLETE GUIDE] How to fix most Android issues

Solved!! The version of Spotify I have has completely different features than another free user.

Superuser Contribution Spotify doesn't work on my phone

AI DJ bug report - DJ playback broken across all Spotify services after previously having no issues.

Superuser Contribution Lag Issue in Spotify App

Superuser Contribution Can't log into new installed app on Android

Superuser Contribution Can't log in because it says username and pw does not exist

Superuser Contribution Spotify is not working on Mobile data (Vodafone 4G), works fine on Wifi though

Superuser Contribution No Spotify access on Samsung, OK on laptop

Superuser Contribution Spotify App stürzt sofort nach Anmeldung ab - Problem liegt vermutlich am Konto

Can't add any song to any playlist

Superuser Contribution Spotify Logged Me Out, Can't log back in. "You're Offline" On Wifi

Solved!! Songs' pictures aren't showing in the main menu

Android old tracks sorting ( Songs, not playlist ). New song are going to old song.

'offline' when fully connected

Superuser Contribution What is wrong with spotify app??????

Angemeldet bleiben

Superuser Contribution App on Kindle Fire not Going Past "Let's Make you a Playlist" Page

Removing a song from playlist in "now playing" screen

Superuser Contribution "behind the lyrics" feature isn't working (android user)

Google cast not found on Android?

Compartir via twitter

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