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Spotify music Offline stops after a few minutes on Samsung Galaxy phone

Spotify music Offline stops after a few minutes on Samsung Galaxy phone

 

Plan

Premium

 

Country

 

Device

Samsung Galaxy A10

Operating System

Android 10

 

My Question or Issue

Hi all,


My SAMSUNG GALAXY A10 stops playing music on Offline Mode after a few
minutes.

Searching through the help forum this issue hasn't really helped


- I've been through all parameters of the phone and tried to tweak things
before setting the parameters back to default as before.
I tried turning off "optimise battery usage" on the SamSung phone for
Spotify.
I restarted the phone after each change.

 

- I've tried doing a clean reinstall of Spotify as per
https://community.spotify.com/t5/Android/Spotify-stops-playing/td-p/4743529

 

- I also tried to clear the Cache on Spotify to see if that would solve the
issue

 


SAMSUNG GALAXY A10

Model number SM-A105FN
Baseband version A105FNXXU3BTD3
Kernel version 4.4177-18246680 (latest)

Spotify 8.5.59.1137 (latest)

Memory 1 GB used/2 GB total

Storage SD Card 20GB used/60GB total for Spotify music files

 


This is a huge issue as I subscribed to Spotify just to use this Offline
mode feature.

Reply
1 Reply

I have the same issue on a Galaxy S20+ and a Galaxy A8, both of them are running Spotify version 8.5.59.1137. Android has the latest updates available

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