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Spotify no longer displays downloaded artists

Spotify no longer displays downloaded artists

 

Plan

Premium

Country

Czech Republic 

Device

Huawei Y5

Operating System

Android 9

 

My Question or Issue

I have a continuous problem displaying followed artists offline (e.g. 'Alt-J' in the attached screenshots) that I downloaded songs from. It only says to find and browse new artists. I can still display their downloaded songs in the 'album' view or when i search for the particular artist/song. I used to be able to navigate through the 'artist' list, view their downloaded discography and pick my preference. Even after reinstalling the bug persists and is leaving me dissatisfied. 

 

 

Screenshot_20201217_213134_com.spotify.music.jpg
Screenshot_20201217_213143_com.spotify.music.jpg
Screenshot_20201217_213202_com.spotify.music.jpg
Reply
1 Reply

Hey @marooniver

 

Help’s here! 

 

In case a regular reinstall didn't help you resolve this issue it's good to try a clean reinstall as well. This will remove any corrupted cache that could be causing issues with your offline contents. 

 

If the issue persists,  try disabling any power saving or data cleaning settings on your mobile device. Make sure you try this since such features can often prevent the app from operating at full capacity.

 

Hope this helps. Let us know how it goes.  

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